Hawaii Administrative Rules
Title 16 - DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
Chapter 181 - MOTOR VEHICLE EXPRESS WARRANTY ENFORCEMENT (LEMON LAW)
Subchapter 5 - PRE-HEARING PROCEDURES
Section 16-181-14 - Manufacturer's request for viewing of motor vehicle

Universal Citation: HI Admin Rules 16-181-14

Current through August, 2024

(a) A manufacturer may request a viewing of the consumer's motor vehicle to aid in preparation of its case.

(b) The manufacturer and the consumer shall attempt to arrange a mutually agreeable time and location for the viewing. If, after reasonable good faith attempts to arrange a viewing, a mutually agreeable time and location are not established, the manufacturer may request that the program administrator set a time and location for viewing.

(c) The program administrator, upon the request, may establish a time and location for viewing that is reasonably convenient for the parties. The location may be the consumer's residence if other locations are not reasonably convenient for the parties. The consumer must be present during the viewing, unless the consumer expressly waives in writing the right to be present.

(d) The viewing does not constitute another attempt to repair the vehicle, and no repair procedures shall be conducted.

(e) The manufacturer may perform limited nonrepair diagnostic examinations and inspection procedures, such as test-driving the vehicle or attaching a testing device to the vehicle. The results of any diagnostic procedures or data gathered as a result of such procedures shall be made available no later than three business days before the date of the hearing.

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