Hawaii Administrative Rules
Title 16 - DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
Chapter 131 - HAWAII CABLE COMMUNICATIONS SYSTEMS
Subchapter 6 - BILLS AND PAYMENT FOR SERVICE
Section 16-131-24 - Dispute between cable operator and subscriber
Universal Citation: HI Admin Rules 16-131-24
Current through February, 2024
In the event of a dispute between a subscriber and the cable operator respecting any bill, charge, or service, the cable operator shall immediately make an investigation and report the result thereof to the subscriber. In the event the matter cannot be satisfactorily adjusted, the subscriber may request an investigation and determination from the director.
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