Hawaii Administrative Rules
Title 16 - DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
Chapter 112 - COLLECTION AGENCIES
Subchapter 2 - REGISTRATION REQUIREMENTS
Section 16-112-11 - Regular active business office
Current through August, 2024
A regular active business office shall include the following:
(1) A physical place, other than a post office box, a drop box, telephone, telephone answering service, or motor vehicle, where business is conducted;
(2) A natural person to staff the office. The natural person shall be the principal collector who may be either an employee or an agent of the registrant;
(3) A business telephone number;
(4) A schedule of operation that states reasonable business hours according to Hawaiian standard time as defined in chapter 1, sections 30 and 31, HRS; and
(5) Immediate access to such books and records, or copies thereof, as will disclose debts, payments, remittances, or other transactions related to the daily operation of the collection agency's business.
