Florida Administrative Code
69 - DEPARTMENT OF FINANCIAL SERVICES
69J - Division of Consumer Services
Chapter 69J-10 - GOVERNMENT EFFICIENCY
Section 69J-10.001 - Governmental Efficiency Program
Current through Reg. 50, No. 187; September 24, 2024
(1) The following definitions are applicable to this rule:
(2) The statewide toll-free Get Lean hotline and Get Lean Florida website shall receive information or suggestions on improving the operation of government, increasing governmental efficiency, and eliminating waste in government.
(3) The Chief Financial Officer shall advertise the availability of the hotline and website in at least one newspaper of general circulation or newspaper on-line service in each of the major media markets throughout the State and shall provide for posting of notices in other places used by the public.
(4) The
Get Lean hotline number shall be 1-800-Get-Lean (438-5326). The phone line
shall operate during the regular business hours of 8:00 a.m. to 5:00 p.m. on
Monday through Friday. After hours, residents may leave a message on the Get
Lean hotline confidential call recording system or be directed to the Get Lean
Florida website at
(5) Each suggestion or item of information shall be evaluated by the Chief Financial Officer to determine if it meets the criteria in paragraph (1)(c), and shall be logged into the Get Lean data base. If the suggestion or item of information does not meet the criteria in paragraph (1)(c), the logged item shall be marked as closed.
(6) Each agency is encouraged to designate and maintain an email address for a contact person to receive Get Lean suggestions that are submitted to the Chief Financial Officer.
(7) If the suggestion or item of information meets the criteria in paragraph (1)(c), the Chief Financial Officer shall forward it in an email to the proper agency contact person together with the secured website address to the Get Lean Agency Response Program where the agency can provide the Chief Financial Officer with a response. Each suggestion shall be evaluated by the agency to determine whether:
Upon completion of the evaluation, the agency shall email it back to the Chief Financial Officer through the Get Lean Agency Response Program.
(8) If the agency fails to respond to the email for a period of 60 days, the Chief Financial Officer shall send an email reminder notice to the agency contact person.
Rulemaking Authority 17.29, 17.325(5) FS. Law Implemented 17.001, 17.30, 17.325 FS.
New 11-9-09, Amended 6-25-12.