Florida Administrative Code
63 - DEPARTMENT OF JUVENILE JUSTICE
63F - Division of Administration
Chapter 63F-11 - CENTRAL COMMUNICATIONS CENTER
Section 63F-11.003 - Reporting Incidents
Universal Citation: FL Admin Code R 63F-11.003
Current through Reg. 50, No. 187; September 24, 2024
(1) All designated incident types shall be reported to the CCC within two (2) hours of the department, facility, office, program or contracted staff learning or gaining knowledge of the incident or event.
(a) The reporting facility/program staff
shall provide all of the basic information currently known at the time the
report is made, including the names of the youth and staff involved, the nature
of the incident, the time and location and, when available, any incident number
generated by other agencies.
(b) If
the CCC is not staffed or if all operators are busy at the time the call is
placed, the call will be transferred to a voicemail system where the reporting
staff must leave a voice message with his or her name, program affiliation and
a telephone number with area code where a person can be reached for additional
information.
1. In the case of a serious
incident where safety or security is compromised, or a youth at a state or
provider-operated facility or program has died or has an incapacitating illness
or injury, has escaped or attempted escape, the program must contact its
Regional Director or designee and report available details within the required
two-hour reporting time, in addition to the voicemail reporting described
above.
2. The Regional Director or
designee receiving a report of a death or incapacitating illness, injury,
escape or attempted escape must notify the Assistant Secretary of the pertinent
program area, who will ensure that all appropriate notifications are made and
CCC reporting is initiated.
(c) CCC duty officers are required to return
all voice messages. Upon opening the CCC for operations, following any
scheduled or unscheduled period in which the CCC is not staffed, it is the
responsibility of the CCC duty officers to return all messages received on the
voicemail system, beginning with the calls described in subparagraph 1., above.
Other calls will be returned in the order in which they were received.
1. If the reporting person or other
facility/program staff person with information about the incident or event is
not available when the call is returned, the duty officer will leave a message
on voice-mail or with another person that the call has been returned. The
obligation will then pass to the reporting person to contact the CCC.
2. If there is no answer by a person or
voicemail at the number left by the reporting person, the duty officer will
make a maximum of two additional return calls within a 24-hour period. After 24
hours, the obligation will pass to the reporting person to again contact the
CCC.
(d) Facility/Program
staff shall provide an update of any pertinent information missing from the
initial incident report by 10:00 a.m. the day after the incident was reported
to the CCC. If applicable, this update shall include updated medical status,
any action taken by the facility/program, as well as any additional previously
unreported information such as dates and times, etc. The update shall be made
by calling the CCC.
Rulemaking Authority 985.64 FS. Law Implemented 985.601 FS.
New 10-11-10, Amended 11-29-22.
Disclaimer: These regulations may not be the most recent version. Florida may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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