Florida Administrative Code
60 - DEPARTMENT OF MANAGEMENT SERVICES
60FF - Technology Program
Chapter 60FF-3 - STATE NETWORK USAGE AND SECURITY
Section 60FF-3.011 - Florida State Government Listings

(1) The Department shall provide the State of Florida government listing information for all local commercial directories and coordinate the maintenance of government and personnel listing information on the state government Web site https://411.myflorida.com. The Department shall have final authority regarding State of Florida government listing publishing, format, distribution and standardization for all local commercial directories and on the state government Web site https://411.myflorida.com.

(2) Each Eligible User shall be responsible for submitting updated listing information through means provided by the Department on the state government Web site at https://411.myflorida.com, or by email to 411Assist@dms.fl.gov, or by writing to:

Department of Management Services

SUNCOM

Attention: Directory Records Listings Information

4030 Esplanade Way

Tallahassee, Florida 32399-0950

(3) Each Eligible User shall pay the expense for its listings in the local commercial telephone directories.

(4) Each Eligible User shall provide to the Department and continually maintain current information regarding primary and secondary contact persons with authority to present data regarding the Eligible User to the Department.

(5) Each Eligible User shall provide and maintain a contact person for escalation and response to complaints or inquiries regarding data respective to the organization and as required by the Florida Customer Service Standards Act, Section 23.30, F.S.

(6) To ensure that all State of Florida government listings in local commercial directories and the government and personnel listings on the State of Florida government Web site remain current, each Eligible User has a continuing duty to provide updated information to the Department throughout the calendar year. Each Eligible User shall submit notification requesting deletion of listings no longer applicable to the Eligible User concerned.