Delaware Administrative Code
Title 2 - Transportation
2000 - Department of Transportation
2200 - Division of Motor Vehicles
Vehicle Services
2289 - Transportation Network Companies
Section 2289-4.0 - TNC responsibilities
Universal Citation: 2 DE Admin Code 2289-4.0
Current through Register Vol. 28, No. 3, September 1, 2024
4.1 To operate within the State of Delaware, a TNC must:
4.1.1 File with the Delaware Secretary of
State Articles of Incorporation or Foreign Articles of Incorporation.
4.1.2 Meet all applicable business licensure
requirements under the Delaware Code and Delaware Department of Revenue's
regulations.
4.1.3 Obtain a permit
authorizing the operation of TNC services in the State of Delaware.
4.1.4 Verify that every TNC driver authorized
to operate on the TNC's digital network has the insurance coverage in
accordance with Section
6.0 of this regulation.
4.1.5 Verify that each TNC driver is at least
18 years of age and has a valid driver license.
4.1.6 Advise each TNC driver that they are
responsible for complying with applicable law, including Delaware's hands free
cell phone law.
4.1.7 Advise each
TNC driver that any person conducting business in the State of Delaware is
required to obtain a Delaware business license from the Delaware Division of
Revenue. In addition, each TNC driver may also be required to obtain a business
license within each municipality the TNC driver provides TNC services
in.
4.1.8 Undertake the necessary
steps as described in Section
5.0 to ensure the safety of its
riders.
4.1.9 Maintain the
following information about each TNC driver:
4.1.9.1 The TNC driver's driver license
number and state of licensure;
4.1.9.2 Documentation showing the TNC driver
is authorized to operate in accordance with this regulation;
4.1.9.3 The vehicle registration number,
license plate number, and state of vehicle registration for each personal
vehicle that the TNC driver uses for TNC Services; and
4.1.9.4 Documentation showing that the
vehicle has been inspected in accordance with this
regulation.
4.1.10
Provide a customer support telephone number, email address, or hyperlink on its
digital application or website for rider inquiries.
4.1.11 Prior to a rider entering a TNC
driver's personal vehicle, make available to the rider the method by which the
TNC calculates fares, the applicable rate being charged, and the option to
receive an estimated fare.
4.1.12
Within 24 hours following the completion of a trip, cause to be transmitted an
electronic receipt to the passenger that lists:
4.1.12.1 The origin and destination of the
trip;
4.1.12.2 The total time and
distance of the trip; and
4.1.12.3
An itemization of the total fare paid, if any.
4.1.13 Comply with all applicable laws
relating to accommodation of service animals.
4.1.14 Require all TNC drivers to display, at
all times, while logged into the TNC's digital network, a sign, emblem, or logo
that can sufficiently identify the vehicle as being associated with the TNC or
its associated digital network.
4.1.15 Submit to the Division at the time of
application and each year thereafter,
4.1.15.1 An attestation that the requirements
set forth in this regulation have been met, and
4.1.15.2 Within 30 days of submitting its
initial and annual attestation, the TNC shall also submit a permit fee of
$5000.00.
Disclaimer: These regulations may not be the most recent version. Delaware may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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