Delaware Administrative Code
Title 2 - Transportation
1000 - Department of Safety and Homeland Security
1300 - Division of State Police
1301 - Nonconsensual Towing
Section 1301-11.0 - Loss of Approved Status

Universal Citation: 2 DE Admin Code 1301-11.0

Current through Register Vol. 28, No. 3, September 1, 2024

11.1 The Division may revoke the approved status of any Approved Tower if the Approved Tower or, where applicable, one of its officers, principals, directors, employees, or stockholders owning more than ten percent of the outstanding stock of the corporation has:

11.1.1 ( Violated any of these regulations;

11.1.2 Made a false or misleading statement of fact or omission of a material fact to the Division in connection with the application, inspection, or renewal;

11.1.3 ( Subcontracted any towing work;

11.1.4 Been found bankrupt, insolvent, or in receivership;

11.1.5 Been the subject of two or more substantiated complaints within any twelve-month period from citizens about the Approved Tower's nonconsensual towing services, including but not limited to complaints about charging unreasonable rates for towing or storage, or the refusal to release a vehicle after presentation of sufficient proof of ownership and payment of authorized charges;

11.1.6 Failed to carry the required insurance on any of the Approved Tower's tow trucks or for the operation of the tower's business, or the loss of any required federal, state or local license required for the operation and driving of a tow vehicle; or

11.1.7 Been unavailable to respond to a Division dispatch or failed to respond to a Division dispatch on at least three occasions within any six month period, or did not have at least a seventy-five (75) percent response rate for calls within any twelve month period.

11.2 The Division may also revoke the approved status of any Approved Tower that continues to employ someone (despite a Division request for them not to employ) who has:

11.2.1 Been convicted of driving under the influence of alcohol, narcotics, or dangerous drugs during the period of certification;

11.2.2 Had their driver's license suspended or revoked;

11.2.3 Been convicted of any crime involving theft, fraud or dishonesty, or any felony involving the operation of a tow vehicle, or been adjudged (civilly or criminally) to have operated a tow vehicle in a grossly negligent manner or in a manner showing a reckless disregard for life or property; or

11.2.4 Imperiled the safety of the public.

11.3 If there is an imminent threat to public safety, the Superintendent or his designee may summarily suspend Approved Tower status in writing with a written statement of reasons. If there is no imminent threat to public safety, the Division shall give notice to the Approved Tower in writing of its intent to revoke its approved status and the reasons therefor. If, within thirty days from the date of the receipt of such notice to suspend or revoke, the tower requests a hearing in writing, then the Division will schedule a hearing within sixty days of the tower's request before the Superintendent or his designee. The decision of the Superintendent or his designee shall be in writing and shall be final.

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