Delaware Administrative Code
Title 18 - Insurance
900 - Consumer Rights
907 - Records Relating To Consumer Complaints
Section 907-7.0 - Formal Determinations
Universal Citation: 18 DE Admin Code 907-7.0
Current through Register Vol. 28, No. 3, September 1, 2024
If the Department initiates a proceeding to determine whether a complaint is founded, it shall follow the procedures outlined in 18 Del.C. §§ 323 through 329, and, where consistent with those sections, shall also treat that proceeding as a case decision under 29 Del.C. Chapter 101. A complaint may be resolved in favor of a consumer after a formal proceeding is initiated. This Regulation shall not prohibit the Commissioner from taking any action otherwise permitted by the Delaware Code on behalf of a consumer or consumers related to a complaint prior to the completion of formal proceedings.
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