Connecticut Administrative Code
Title 42 - Business, Selling, Trading and Collection Practices
260 - Arbitration of Extended Warranty Contracts
Section 42-260-2 - Definitions
Current through September 9, 2024
As used in this Regulation:
(a) "Commissioner" means the Insurance Commissioner.
(b) "Arbitrator" means a person selected by the Insurance Commissioner to review written submissions, hear and decide disputes between an extended warranty buyer and an extended warranty provider.
(c) "Buyer" means a person who purchases an extended warranty from an extended warranty provider.
(d) "Claimant" means a buyer of an extended warranty from an extended warranty provider who attempts to gain the benefit of his extended warranty contract.
(e) "Complaint" means a letter in which the claimant sets forth in a short and plain statement the grounds of his dispute with the extended warranty provider.
(f) "Extended Warranty" means a contract or agreement for repair service of operational or structural failure of a product due to a defect in materials, skill or workmanship given for consideration over and above the lease or purchase price of a product.
(g) "Extended Warranty Provider" means a person who issues, makes, provides or offers to provide an extended warranty to a buyer, excluding a retail seller of an extended warranty if such seller:
(h) "Mediation" means the process of attempting to settle a dispute between a claimant and an extended warranty provider by persuading them to adjust their position with regard to the dispute.
