Connecticut Administrative Code
Title 42 - Business, Selling, Trading and Collection Practices
110b - Representations of Guarantees
Section 42-110b-2 - Required disclosures

Universal Citation: CT Reg of State Agencies 42-110b-2

Current through December 12, 2024

In general any guarantee, however made, shall clearly and conspicuously disclose-

(a) The nature and extent of the guarantee. This includes

(1) What product or part of the product is guaranteed. What service or part of the service is guaranteed,

(2) What characteristics of properties of the designated product or part thereof are covered by, or excluded from, the guarantee,

(3) What is the duration of the guarantee,

(4) What, if anything, any one claiming under the guarantee must do before the guarantor will fulfill his obligation under the guarantee, such as return of the product and payment of service or labor charges; and

(b) The manner in which the guarantor will perform. This consists primarily of a statement of exactly what the guarantor undertakes to do under the guarantee. Examples of this would be repair, replacement, refund. If the guarantor or the person receiving the guarantee has an option as to what may satisfy the guarantee this should be set out; and

(c) The identity of the guarantor. The identity of the guarantor should be clearly revealed in all advertising, as well as in any documents evidencing the guarantee. Confusion of purchasers often occurs when it is not clear whether the manufacturer or the retailer is the guarantor.

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