Connecticut Administrative Code
Title 38a - Insurance Department
528a - Group Short-Term Care Insurance
Section 38a-528a-13 - Standard format outline of coverage

Current through March 14, 2024

(a) No group short-term care certificate shall be delivered or issued for delivery to any resident of this state unless an appropriate outline of coverage, in the format prescribed in this section, is completed as to such certificate or subscriber agreement and is delivered to the applicant at the time application or solicitation is made, and acknowledgement of receipt or certification of delivery of such outline of coverage is provided to the insurer. In the case of direct response solicitations, the insurer shall deliver the outline of coverage upon the applicant's request, but regardless of such request, shall make such delivery no later than at the time of policy or certificate delivery.

(b) The outline of coverage shall be a free standing document, using no smaller than twelve point type.

(c) The outline of coverage shall contain no material of an advertising nature.

(d) Text that is capitalized or underscored in the standard format outline of coverage may be emphasized by other means that provide prominence equivalent to such capitalization or underscoring.

(e) Use of the text and sequence of text of the standard format outline of coverage is mandatory, unless otherwise specifically indicated.

(f) Format for outline of coverage:

(INSURER NAME)

(ADDRESS - CITY & STATE)

(TELEPHONE NUMBER)

GROUP SHORT-TERM CARE INSURANCE

OUTLINE OF COVERAGE

(Policy or Certificate Number)

(Except for certificates that are guaranteed issue, the following caution statement, or language substantially similar, shall appear as follows in the outline of coverage.)

Caution: The issuance of this group short-term care insurance certificate is based upon your responses to the questions on your application. A copy of your application (is enclosed) (was retained by you when you applied). If your answers are incorrect or untrue, the insurer has the right to deny benefits or rescind your coverage. The best time to clear up any questions is now before a claim arises! If, for any reason, any of your answers are incorrect, contact the insurer at this address: (Insert address).

(1) This certificate that was delivered in Connecticut evidences coverage under a group policy of insurance.

(2) PURPOSE OF OUTLINE OF COVERAGE. This outline of coverage provides a very brief description of the important features of your coverage. You should compare this outline of coverage to outlines of coverage for other policies or certificates available to you. This is not an insurance contract, but only a summary of coverage. Only the policy or certificate contains governing contractual provisions. This means that the policy and certificate set forth in detail the rights and obligations of both you and the insurer. Therefore, if you purchase this coverage, or any other coverage, it is important that you READ YOUR CERTIFICATE CAREFULLY!

(3) TERMS UNDER WHICH THE CERTIFICATE MAY BE RETURNED AND PREMIUM REFUNDED.
(A) (Provide a brief description of the right to return- "Free look" provision of the certificate.)

(B) (Include a statement that the policy or certificate contains provisions providing for a refund or partial refund of premium upon the death of an insured and does or does not contain provisions providing for such a refund upon surrender of the policy or certificate. Include a description of all such refund provisions.)

(4) THIS IS NOT MEDICARE SUPPLEMENT COVERAGE. If you are eligible for Medicare, review the "Guide to Health Insurance For People With Medicare" available from the insurer.
(A) (For producers) Neither (insert insurer name) nor its agents represent Medicare, the federal government or any state government.

(B) (For direct response) (insert insurer name) is not representing Medicare, the federal government or any state government.

(5) THIS IS NOT A LONG-TERM CARE POLICY OR CERTIFICATE . IT IS NOT TAX QUALIFIED AND DOES NOT PROVIDE ASSET PROTECTION.

(6) SHORT-TERM CARE COVERAGE. Policies or certificates of this category are designed to provide coverage for one or more necessary or medically necessary diagnostic, preventive, therapeutic, rehabilitative, maintenance or personal care services provided in a setting other than an acute care unit of a hospital, such as in a nursing home, in the community or in the home for a limited time.

This policy provides coverage in the form of a fixed dollar indemnity benefit for covered short-term care expenses, subject to policy (limitations) (waiting periods) and (coinsurance) requirements. (Modify this paragraph if the policy is not an indemnity policy)

(7) BENEFITS PROVIDED BY THIS (choose one: POLICY, or CERTIFICATE).
(A) (Covered services, related deductible(s), waiting periods, elimination periods and benefit maximums.)

(B) (Institutional benefits, by level of care provided.)

(C) (Non-institutional benefits, by level of care provided.)

(An explanation of any qualifying criteria used to determine an insured's eligibility for benefits shall accompany each benefit description. If an attending physician or other specified person must certify to a loss of functional capacity in order for the insured to be eligible for benefits, this shall be specified. If activities of daily living are used to determine an insured's eligibility for benefits then these shall be explained.)

(8) LIMITATIONS AND EXCLUSIONS Describe:
(A) Any pre-existing conditions provision;

(B) Non-eligible facilities or providers (e.g., unlicensed providers, care or treatment provided by a family member);

(C) Non-eligible levels of care;

(D) Exclusions and exceptions; and

(E) Other limitations.

(This section should provide a brief specific description of any policy or certificate provisions that limit, exclude, restrict, reduce, delay or in any other manner operate to qualify payment of the benefits described in (7) above.)

THIS CERTIFICATE MAY NOT COVER ALL THE EXPENSES ASSOCIATED WITH YOUR SHORT TERM CARE NEEDS.

(9) RELATIONSHIP OF COST OF CARE AND BENEFITS. Because the costs of short-term care services will likely increase over time, you should consider whether and how the benefits of this group short-term care policy may be adjusted. (As applicable, indicate the following:
(A) That the benefit level will not increase over time;

(B) Any automatic benefit adjustment provision;

(C) Whether the insured will be guaranteed the option to buy additional benefits and the basis upon which benefits will be increased over time if not by a specified amount or percentage;

(D) If there is such a guarantee, whether additional underwriting or health screening will be required, the frequency and amounts of the upgrade options and any significant restrictions or limitations; and

(E) Whether there will be any additional premium charge imposed, and describe how that is to be calculated.)

(10) TERMS UNDER WHICH THE CERTIFICATE MAY BE CONTINUED IN FORCE OR DISCONTINUED.
(A) (Describe certificate provisions for continuation of coverage);

(B) (Describe waiver of premium provisions, including whether the insured is entitled to a refund of unearned premium in the event of a waiver);

(C) (State whether or not the insurer has a right to change premium and, if such a right exists, describe clearly and concisely each circumstance under which premium may change.)

(11) ALZHEIMER'S DISEASE AND OTHER ORGANIC BRAIN DISORDERS (State that the certificate provides coverage for insureds clinically diagnosed as having Alzheimer's disease or related degenerative and dementing illnesses. Specifically describe any qualifying criteria that determines such an insured's eligibility for benefits.)

(12) PREMIUM
(A) "State the total annual premium for the certificate or subscriber agreement";

(B) (If the premium varies with an applicant's choice among benefit options, indicate the portion of annual premium that corresponds to each benefit option.)

(13) ADDITIONAL FEATURES
(A) "Indicate whether medical underwriting is used";

(B) (Describe other important features of the certificate.)

Disclaimer: These regulations may not be the most recent version. Connecticut may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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