Connecticut Administrative Code
Title 38a - Insurance Department
435 - Requirements for the Replacement of Life Insurance and Annuities
Section 38a-435-5 - Duties of Replacing Insurers that Use Producers

Current through September 9, 2024

(a) Where a replacement is involved in the transaction, the replacing insurer shall:

(1) Verify that the required forms are received and are in compliance with sections 38a-435-1 to 38a-435-8, inclusive, of the Regulations of Connecticut State Agencies;

(2) Notify any existing insurer that may be affected by the proposed replacement not later than five (5) business days after receiving a completed application indicating replacement or when the replacement is identified if not indicated on the application. The replacing insurer shall mail a copy of the available illustration or policy summary for the proposed policy or available disclosure document for the proposed contract to the existing insurer or applicant not later than five (5) business days after receiving a request from an existing insurer;

(3) Be able to produce copies of the notification regarding replacement required in section 38a-435-3(b) of the Regulations of Connecticut State Agencies, indexed by producer, for at least five (5) years from the date of the replacement application or until the next regular examination by the insurance department of a company's state of domicile, whichever is later; and

(4) Provide to the policy or contract owner notice of the right to return the policy or contract not later than ten (10) days after receiving the policy or contract and receive an unconditional full refund of all premiums or considerations paid on it, including any policy fees or charges or, in the case of a variable or market value adjustment policy or contract, a payment of the cash surrender value provided under the policy or contract plus the fees and other charges deducted from the gross premiums or considerations or imposed under such policy or contract. Such notice may be included in the notice described in Appendix A or C of sections 38a-435-1 to 38a-435-8, inclusive, of the Regulations of Connecticut State Agencies.

(b) In transactions where the replacing insurer and the existing insurer are the same or subsidiaries or affiliates under common ownership or control, allow credit for the period of time that has elapsed under the replaced policy's or contract's incontestability and suicide period up to the face amount of the existing policy or contract. With regard to financed purchases, the credit may be limited to the amount the face amount of the existing policy is reduced by the use of existing policy values to fund the new policy or contract.

(c) If an insurer prohibits the use of sales material other than that approved by the company, as an alternative to the requirements of section 38a-435-3(e) of the Regulations of Connecticut State Agencies, the insurer may:

(1) Require with each application a statement signed by the producer that:
(A) Represents that the producer used only company-approved sales material; and

(B) States that copies of all sales material were left with the applicant in accordance with section 38a-435-3(d) of the Regulations of Connecticut State Agencies; and

(2) Not later than ten (10) days after the issuance of the policy or contract:
(A) Notify the applicant by sending a letter to the applicant from a person whose duties are separate from the marketing area of the insurer, that the producer has represented that copies of all sales material have been left with the applicant in accordance with section 38a-435-3(d) of the Regulations of Connecticut State Agencies;

(B) Provide the applicant with a toll free number to contact company personnel involved in the compliance function if such is not the case; and

(C) Stress the importance of retaining copies of the sales material for future reference; and

(3) Produce a copy of the letter set forth in subdivision (2)(A) of this subsection or other verification in the policy file for at least five (5) years after the termination or expiration of the policy or contract.

Disclaimer: These regulations may not be the most recent version. Connecticut may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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