Connecticut Administrative Code
Title 28 - Civil Preparedness and Emergency Services
27 - Establishment and Operation of Public Safety Answering Points and Private Safety Answering Points
Section 28-27-8a - Call handling procedures

(a) Each public safety answering point shall have the ability to respond to all 9-1-1 calls received from its service area by dispatching appropriate private or public safety agencies to the emergency or through transfer of the call to a secondary dispatch point having the required dispatching capability

(b) Each private safety answering point shall have the ability to transfer 9-1-1 calls to public safety answering points or secondary dispatch points, relay information to a public safety agency or dispatch a private safety agency.