Connecticut Administrative Code
Title 16 - Public Service Companies
11 - Gas Companies Operating Within the State of Connecticut
Part III - QUALITY CONTROLEquipment, Standards, Records and Reports
Service Supplied by Water Companies
Section 16-11-97 - Restrictions on water use

Current through September 9, 2024

(1) The utility shall exercise reasonable diligence to furnish a continuous and adequate supply of water to its customers and to avoid any shortage or interruptions of delivery thereof.

(2) If a utility finds that it is necessary to restrict the use of water, it shall notify its customers, and give the commission written notice, before such restriction becomes effective. Such notifications shall specify:

(A) The reason for the restriction;

(B) the nature and extent of the restriction, i.e., on outdoor use of water, use by certain classes of customers, etc.;

(C) the date such restriction is to go into effect;

(D) the probable date of termination of such restriction.

(3) During times of threatened or actual water shortage, the utility shall equitably apportion its available water supply among its customers with due regard to public health and safety.

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