Connecticut Administrative Code
Title 16 - Public Service Companies
11 - Gas Companies Operating Within the State of Connecticut
Part III - QUALITY CONTROLEquipment, Standards, Records and Reports
Service Supplied by Water Companies
Section 16-11-64 - Location of service pipe

Universal Citation: CT Reg of State Agencies 16-11-64

Current through September 9, 2024

(a) The service pipe shall extend through that point on the customer's property line or the street line easiest of access to the utility from its existing distribution system and, where practicable, from a point at right angles to the existing distribution line in front of the premises to be served. Service pipes shall not cross intervening properties or operate in place of a proper water main extension running in the street and fronting the property except as noted in subsection (b). The approval of the utility shall be secured as to the proper location for the service pipe.

(b) The utility or property owner, upon written request to the Department of Public Utility Control, and with proper easements in place, may be granted an exception to allow a service pipe to cross intervening properties. The utility or property owner may request such exception only under very exceptional hardship circumstances and then only on a case by case basis. Documentation shall be furnished to demonstrate that the proposed service line will ultimately serve no more than one premises, otherwise the water utility shall install a company-owned main extension in accordance with Section 16-11-61. The following shall generally not constitute sufficient cause for granting an exception:

(1) When the intent is to avoid the time and expense of a proper main extension, and proper service pipe installation, or other reasonable engineering solution in conformance with good engineering standards of practice, or

(2) When the intent is to perpetuate an existing non-conforming condition through an extension or replacement of an existing non-conforming service pipe, or

(3) When an easement is proposed without sufficient evidence to show that alternative ownership of a suitable strip of land to establish frontage on a road is not feasible.

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