Connecticut Administrative Code
Title 16 - Public Service Companies
11 - Gas Companies Operating Within the State of Connecticut
Part III - QUALITY CONTROLEquipment, Standards, Records and Reports
Service Supplied by Water Companies
Section 16-11-53 - Documents filed with commission

Current through September 9, 2024

The utility shall file with the commission the following documents and information, and shall maintain such documents and information in a current status:

(1) A copy of the company's tariff, which shall include but not be limited to:

(A) A copy of each schedule of rates for service, together with the applicable riders;

(B) A copy of the company's rules, or terms and conditions, describing the company's policies and practices in rendering service. These rules shall include:
(I) A list of items which the company normally furnishes, owns and maintains on the customer's premises;

(II) The utility's extension plan or plans as required in section 16-11-61;

(2) A copy of each special contract for service which differs from the filed rates;

(3) A copy of each type of customer bill;

(4) The name, title, address and telephone number of the person who should be contacted in connection with:

(A) General management duties;

(B) customer relations and complaints;

(C) engineering operations;

(D) meter tests and repairs;

(E) emergencies during non-office hours.

Disclaimer: These regulations may not be the most recent version. Connecticut may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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