Code of Colorado Regulations
700 - Department of Regulatory Agencies
711 - Division of Professions and Occupations - Audiology and Hearing Aid Provider Licensure
3 CCR 711-1 - HEARING AID PROVIDER RULES AND REGULATIONS
Section 3 CCR 711-1.5 - Customer Records

Universal Citation: 3 CO Code Regs 711-1 ยง 5

Current through Register Vol. 47, No. 17, September 10, 2024

The purpose of this Rule is to clarify the requirements for maintaining customer records pursuant to section 12-230-205, C.R.S., by a licensed hearing aid provider (licensee).

A. Each licensee who sells a hearing aid or provides goods or services to a customer shall develop a written plan to ensure the maintenance of customer records pursuant to section 12-230-205, C.R.S., and must address at least the following:

1. The storage and proper disposal of customer records;

2. The disposition of customer records in the event the licensee dies, retires, or otherwise ceases to practice or provide hearing aid provider services to customers; and

3. The method by which customers may access or obtain their records promptly if any of the events described in paragraph (2) above of this Rule occurs.

B. The licensee or licensee's supervisor or licensee designated by licensee's employer shall maintain all customer records for at least seven years. These records shall identify customer's name, the goods and services provided to each customer (excluding minor parts, accessories, and batteries), and the date and price of each transaction.

Disclaimer: These regulations may not be the most recent version. Colorado may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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