Code of Colorado Regulations
2500 - Department of Human Services
2501 - Human Services Administration (Volume 1)
9 CCR 2501-1 - RULE MANUAL VOLUME 1, GENERAL POLICIES AND ADMINISTRATION
Section 9 CCR 2501-1.110 - STATE DEPARTMENT OVERSIGHT AND CORRECTIVE ACTION PROCESS
Current through Register Vol. 47, No. 5, March 10, 2024
Rule Volume 1 consists of Executive Director rules in its entirety.
Colorado Department of Human Services has a statutory responsibility to provide supervision to the county departments. This responsibility includes ensuring that the county departments comply with requirements provided by Federal laws and regulations, State statutes, Executive Director and State Board of Human Services rules, and contract and grant terms. Because of the nature of Colorado's structure being state supervised and county administered, it is critical that there is a communication protocol in place to address identified issues. CDHS promotes a collaborative and participatory model for engagement throughout the system to enhance accountability and transparency.
A. For issues identified through a multitude of processes that are brought to the attention of the state or counties for response, there is a continuum of actions by the State Department dependent upon the county's response to the identified issue. The first and lowest level of action is informal and consultative in nature.
B. The second level of action is technical or regulatory. This level includes any routine monitoring, quality assurance reviews, and audits conducted by the Colorado Department of Human Services. In this secondary and/or routine monitoring, existing policies and procedures will continue.
C. The last or third level of action occurs when issues are severe in nature and/or lower level interventions have not been effective in correcting the problem or issue and shall include:
D. The Colorado Department of Human Services, Corrective Action Process Practice Handbook, is incorporated by reference to provide further guidance; no later editions or amendments are included. The material may be examined by contacting the Colorado Department of Human Services, Director of the Administrative Review Division, 4045 S. Lowell Blvd., Denver, Colorado; or at a state publications library.