Current through Register Vol. 47, No. 5,
March 10, 2024
30-1201
Device and equipment approval.
(1) No slot machine, bill validator, token
acceptor, coin acceptor, hopper, ticketing (TITO) system, progressive
controller, gaming system, table game with electronic or electromechanical
components, mechanical or electronic shuffling device, chips, tokens, or other
gaming equipment may be used for limited gaming purposes by any licensee
without prior written approval of the Division. The approval must describe with
particularity the equipment or device approved. (amend. perm. 03/30/02, amend.
perm. 01/30/04) Amended 11/30/14
(2) Each individual slot machine, table game
(electronic or physical), and all associated equipment must be inspected for
proper settings/optioning/rule text (as applicable) by the offering retailer or
operator before it is used for limited gaming. This shall include inspection of
all required documentation on Division approved forms for proper completion.
Each licensed manufacturer, distributor, associated equipment supplier,
operator or retailer must ensure that all component parts, media storage
devices and slot machines shipped and offered for play in the State's limited
gaming areas are approved for use in the State of Colorado. (amend. perm.
03/30/02) Amended 2/14/14, Amended 11/30/14
(3) No licensed manufacturer, distributor,
associated equipment supplier, operator, or retailer shall sell, offer for
sale, offer for play, or use for any other gaming purpose any slot machine or
component part that the licensee knows, or reasonably should know, will
malfunction in any manner that affects game play or the accuracy of the
required meters. Licensed manufacturers and distributors and licensed
associated equipment suppliers shall notify the Division in writing within
seven days of the discovery of a malfunction that affects game play or the
accuracy of the required meters in a model of slot machine, component part, or
game program submitted and approved for use in Colorado. (30-1201(1) added
perm. 10/30/99) Amended 2/14/14
30-1202
Gaming device and gaming system
testing.
(1)
(a) All slot machines, and such other devices
and equipment as the Director may determine, shall be tested and certified by a
testing laboratory contracted with the State prior to use in limited gaming.
The cost of such testing shall be paid for by those licensees requesting
approval of the devices or equipment. Eff 03/02/2007
(b) Licensed manufacturers and distributors
and licensed associated equipment suppliers shall make available upon request
to the Division of Gaming any slot machine, media storage device or other
gaming equipment for the Division to temporarily possess and use for review,
training and/or investigative purposes. The Division's request shall be made in
accordance with Division procedures and shall be approved by the Division. Eff
03/02/2007, Amended 2/14/14
(2)
(a) No
gaming system that affects the reporting of adjusted gross proceeds or of
statistical data required to be generated and maintained by a licensee pursuant
to regulations or Internal Control Minimum Procedures, no gaming system for
monitoring slot machines or other games, nor any other associated hardware or
software may be used to support gaming operations by any licensee without prior
written approval of the Division. Gaming systems that affect the reporting of
adjusted gross proceeds or of statistical data required to be generated and
maintained by a licensee must ensure data integrity, accuracy, availability and
security. Eff 03/02/2007
(b) No subsequent modifications or upgrades
to any gaming system that affect the reporting of adjusted gross proceeds or of
statistical data required to be generated and maintained by a licensee pursuant
to regulations or Internal Control Minimum Procedures may be relied upon to
support gaming operations by any licensee without prior written approval of the
Division. Eff 03/02/2007
(c) Approval for systems described in
paragraphs (a) and (b) of this subsection (2) shall occur in two phases:
Eff 03/02/2007(i) Phase I
shall be initial approval before a licensee can implement any gaming system or
its modification or upgrade to ensure compliance with all limited gaming
regulations and Internal Control Minimum Procedures. Phase I initial system
approval shall require that the underlying system specific hardware and
software be tested and approved by the Division, or its authorized agents.
Persons requesting phase I approval shall pay for all related testing costs
directly to the approved testing organization. Eff
03/02/2007
(ii) Phase II
shall be on-site testing conducted in accordance with procedures relating to
gaming systems as provided for in the Internal Control Minimum Procedures.
Phase II must occur before the licensee may rely solely on the system or its
modification or upgrade. Eff 03/02/2007
(3) Gaming system output that
affects the reporting of adjusted gross proceeds or of statistical data
required to be generated and maintained by a licensee pursuant to limited
gaming regulations shall be subject to phase II testing. Eff
03/02/2007
(4) For good
cause shown, the Division may waive any of the requirements imposed by this
regulation. Eff 03/02/2007
(5) All gaming devices, including slot
machines, equipment and gaming systems required to be tested under this section
shall be tested to the standards established by this Rule 12 at the time the
device is tested. Amendments to this Rule 12 shall not be retroactively applied
to any device tested and approved before the effective date of the amendment
unless the device is required to be retested at the independent laboratory
after the effective date as the result of any modification, alteration or
upgrade. A retest shall be performed to the new standards unless the
manufacturer or associated equipment supplier can demonstrate to the Division
that the new standards would hinder the design of the device or would otherwise
pose a hardship due to capacity limitations in the device's originally approved
platform. Eff 03/02/2007, Amended 2/14/14, Amended
11/30/14
(6) All data
stored on the gaming system must utilize secure methods as approved by the
Division for storage and authorized access management. No unrecoverable data
shall be removed from these databases without prior authorization from the
Division. An unalterable audit trail must be maintained by the system that
documents all activity in the gaming system.
30-1203
Appeal of test results.
Any person requesting approval of equipment or devices, which
request is denied by the Director, may appeal such denial in writing to the
Commission within 10 days of receipt of notice of denial. The appeal shall be
considered an adjudicatory proceeding and shall be scheduled for hearing by the
Commission.
30-1204
Blackjack table - physical characteristics.
(30-1204 repealed and readopted as 30-803, with amendments,
perm. 12/30/98)
30-1205
Cards - receipt and storage.
When decks of cards are received at the licensed
establishment, for use in a licensed establishment, they must be inventoried
and placed for storage in a primary or secondary secure storage area. (amended
perm. 03/30/03)
Approval must be obtained from the Division before a licensee
may store decks of cards at a secondary non-licensed storage area
offsite.
As necessary, the licensee or the licensee's agent must open
the cabinet and remove the appropriate number of decks of cards, distribute the
decks to the dealer at each table, and place the extra decks in a card
reserve.
The card reserve must be a locked compartment approved by the
Division.
30-1206
Cards - inspection and removal from use.
(1) Prior to their use at a table, decks must
be inspected by the dealer. The dealer must check the front and back of each
card to ensure that it is not flawed, scratched, or marked in any way.
Alternatively, decks may be inspected by an electronic device, if that device
has the ability to detect flaws, scratches, or markings, and if the device has
been previously approved for use in the State of Colorado. If, after checking
the cards, the dealer finds that certain cards are damaged or improper, a
substitute deck must be brought from the card reserve. The damaged or improper
cards must be placed in a sealed envelope or container, identified by table
number, date, and time, and signed or initialed by the dealer and a pit
supervisor.
(2) Cards damaged
during the course of play must be replaced. The damaged cards must be placed in
a sealed envelope or container, identified by table number, date, and time, and
must be signed or initialed by the dealer and a pit supervisor. (amended perm.
09/30/03)
(3) The licensee must
remove cards at any time if there is any indication of tampering, flaws,
scratches, marks, or other defects that might affect the integrity or fairness
of the game or at the request of an authorized representative of the Division
or Commission. The damaged cards must be placed in a sealed envelope or
container identified by table number, date and time, and must be signed or
initialed by the dealer and a pit supervisor. (amended perm.
09/30/03)
(4) Where a licensee has
no reason to believe that damaged or flawed cards in a sealed envelope or
container were so damaged or flawed as a result of an unlawful act, motive, or
scheme, the licensee may dispose of such cards after 30 days in any manner
designed to prevent their future use in limited gaming. (amended perm.
09/30/03)
(5) Pre-shuffled
decks/bricks of cards are allowed on all applicable table games. Subsection (1)
shall not apply to pre-shuffled decks/bricks of cards as long as the
manufacturer has inspected the decks/bricks of cards and guarantees them to be
complete and accurate. The manufacturer must provide security devices on each
pre-shuffled deck/brick of cards and the number of the person at the
manufacturer that verifies and inspects each deck/brick of cards. If the
process to shuffle, inspect, and package the decks/bricks of cards is
automated, there is no need to include the numbers of the persons involved in
the verification process.
30-1207
Cards, envelopes, and
containers to Division.
All envelopes and containers containing cards which indicate
purposeful tampering must be turned over to the Division who may inspect them
for tampering, marks, alterations, missing or additional cards, or anything
that might indicate unfair play.
30-1208
Duties of a licensee.
Any representative of the Division may request that a
licensee remove all or designated cards from play or storage for the purpose of
inspection. Any representative of the Division may conduct the inspection or
may request an employee of the licensee to conduct the inspection. If an
employee of the licensee will conduct the inspection, the employee must follow
the procedures required by the Division.
Cards that are inspected and found to be without any
indication of tampering, marks, alteration, or anything that might indicate
unfair play, and decks of cards that are found to be without missing or
additional cards, may be returned to the retail licensee to be immediately
destroyed or canceled.
30-1209
Destruction of cards.
Destruction of cards removed from play must be by shredding
or by other means approved by the Director or the Director's designee.
Cancellation of logo cards must be by drilling a circular hole of at least one
fourth inch in diameter through the center of each card in the deck or by other
means approved by the Director or the Director's designee.
30-1210
Dealing shoes.
(30-1210 repealed and readopted as 30-805, with amendments,
perm. 12/30/98)
30-1211
Poker table.
(Former regulation 30-1211 Poker table, was relocated and
renumbered to regulation 30-1001 (6), effective 10/15/20).
30-1212
Approval of chips and tokens -
procedures. [Eff. 04/30/2009]
A licensee may not issue chips or tokens or sell or redeem
chips or tokens unless the specifications of the chips or tokens have been
approved in writing by the Division. A licensee may not issue chips or tokens
or sell or redeem chips or tokens that are modifications of chips or tokens
previously approved by the Division unless the modifications have been approved
by the Division.
Prior to any artwork submissions, the following must be on
file with the Division:
A verification upon oath or notarized affirmation, executed
by the chief operating officer of the chip or token manufacturer, or a person
with equivalent responsibilities, that such manufacturer has a written system
of internal controls, approved by the Division, which describes in detail the
current administrative, accounting and security procedures which are utilized
in the manufacture, storage and shipment of the chips, tokens and related
material. The written system must include at a minimum, a detailed, narrative
description of the procedures and controls implemented to ensure the integrity
and security of the manufacturing process, from design through shipment,
including but not limited to those procedures and controls designed
specifically to:
(a) Provide for the
secure storage or destruction of all pre-production prototypes, samples,
production rejects and other nonsalable product;
(b) Provide security over the finished art
work, hubs, plates, dies, molds, stamps and other related items which are used
in the manufacturing process;
(c)
Prevent the unauthorized removal of product from the production facility
through the utilization of security devices such as metal detectors, and
surveillance cameras;
(d) Restrict
access to raw materials, work-in-process, and finished goods inventories to
authorized personnel;
(e) Provide
for the documentation of approval of production runs;
(f) Establish and maintain a perpetual
inventory system which adequately documents the flow of materials through the
manufacturing process;
(g) Provide
for the reconciliation of the raw material used to the finished product on a
job-by-job basis. Significant variances are to be documented, investigated by
management personnel, and immediately reported to the Division and to the
licensee who authorized the manufacturer to produce the chips or
tokens;
(h) Provide for quarterly
physical inventory counts to be performed by individual(s) independent of the
manufacturing process which are reconciled to the perpetual inventory records.
Significant variances are to be documented, investigated by management
personnel, and immediately reported to the Division;
(i) Establish a framework which provides for
the security and accountability of products and materials sent to or received
from subcontractors or satellite production facilities;
(j) Document controls over the shipment of
finished product; and
(k) Provide
such other or additional information as the Division may require.
The Division may, in writing, approve variations from the
specific requirements of this regulation if in the opinion of the Division the
alternative controls and procedures meet the objectives of this
regulation.
If anything in (a) through (k) above changes, the chip or
token manufacturer must notify the Division of Gaming, in writing, of the
changes within 30 days.
Requests for approval of chips, tokens, and modifications to
previously approved chips or tokens must include the following in addition to
other items of information that the Division may require:
(1) Exact color drawings of each side and the
edge of the proposed chip, and/or exact black and white drawings of each side
and the edge of the proposed token, drawn to actual size and drawn in scale to
2½ times larger than actual size showing the measurements of the
proposed chip or token in each dimension;
(2) Written specifications for the proposed
chips or tokens;
(3) The name and
address of the manufacturer; and
(4) The licensee's intended use for the
proposed chips or tokens.
If the Division in its discretion is satisfied that the
proposed chips or tokens conform with the requirements of this chapter, the
Division will provide the licensee with written approval of the artwork. The
licensee must submit one sample of the proposed chip or token in final
manufactured form to the Division. Sample chips must be notched. If the
Division is satisfied that the sample conforms with the requirements of this
chapter and with the information submitted with the application, the Division
will approve the proposed chip or token and notify the licensee in writing. The
Division will return the approved sample chip or token to the licensee.
A license applicant awaiting approval of its operator and/or
retail gaming license may not accept transfer and accountability of approved
chips or tokens from the chip or token manufacturer until the applicant's
operator and/or retail gaming license has been approved by the Colorado Limited
Gaming Control Commission. (amended perm. 03/30/04, amended perm.
03/02/06)
30-1213
Specifications for chips and
tokens. [Eff. 04/30/2009]
(1) Chips and
tokens must be designed, manufactured, and constructed in compliance with all
applicable statutes, rules, and policies of the United States, the State of
Colorado, and other states to prevent counterfeiting of the chips or tokens.
Chips and tokens must not resemble any current or past coinage or currency of
the United States or any other nations.
In addition to other specifications that the Division may
approve, the following must appear on the chip or token unless stated otherwise
elsewhere in this Rule:
(a) The name
of the issuing establishment must be inscribed on both sides of a chip or metal
token;
(b) The name of the city in
which the establishment is located must be inscribed on one side of the chip or
metal token, with the exception of roulette chips;
(c) The value of the chip or token must be
inscribed on both sides of a chip or metal token;
(d) A chip must be designed so that the
denomination of the chip shall be distinguished from that of other chips when
viewed on surveillance monitors.
(2) The following provisions shall apply only
to tournament chips:
(a) The design of the
tournament chip shall be distinctively different than the design of the chips
and tokens approved for non-tournament limited gaming use at the licensee's
gaming establishment.
(b) No
tournament chip may display a word or symbol representing a monetary
denomination.
(c) Each side of each
tournament chip must conspicuously display the inscription, "no cash
value."
(d) The chip may, but need
not, display a number, which represents the number of points or units of credit
that the chip represents. If such a number is used, it must appear on both
sides of the chip.
(e) Tournament
chips may not be used, and licensees shall not permit their use, in
transactions other than the tournaments or promotions sponsored by the
licensee.
(3) If an
approved table game requires the use of special chips or tokens, such chips and
tokens shall have these specifications:
(a)
The name of the retail licensee offering the game must be inscribed or printed
on both sides of the chip or token.
(b) The name of the game, or a logo
representing the game, must be inscribed or printed on both sides of the chip
or token.
(c) The chip or token
may, but need not, display a number which represents the value of the chip. If
such a number is used, it must appear on both sides of the chip.
(d) During field trial testing of a proposed
variation table game, and for not longer than the first 30 days that a retail
licensee offers play of an approved table game, game chips and tokens may be
used without the inscriptions required by (3)(a) and (b), above.
(e) Chips and tokens designed and approved
for play of specific games may not be used, and licensees shall not permit
their use, in play of any game other than the designated game.
(4) The following provisions shall
apply only to nonvalue roulette chips:
(a) The
design of nonvalue roulette chips shall be distinctively different than the
design of the chips and tokens approved for any other limited gaming use at the
licensee's gaming establishment.
(b) No roulette chip may display a word or
symbol representing a monetary denomination.
(c) Each nonvalue chip utilized by a licensee
shall be issued solely for the purpose of gaming at roulette. The nonvalue
chip(s) at each roulette table shall include:
(i) The name of the issuing establishment
inscribed on both sides of the chip;
(ii) A design, insert or symbol, on both
sides, differentiating it from the nonvalue chips being used at every other
roulette table in the establishment; and
(iii) The word "roulette" imprinted on both
sides.
(d) Nonvalue
roulette chips issued at a roulette table shall only be used for gaming at that
table in the licensee's gaming establishment and shall not be used for gaming
at any other table in the licensee's gaming establishment.
(e) No person at a roulette table shall be
issued or permitted to game with nonvalue chips that are identical in color and
design to value or nonvalue chips being used by another person at the same
table.
(f) Nonvalue chips shall
only be presented for redemption at the table from which they were issued and
shall not be redeemed or exchanged at any other location in the licensee's
gaming establishment. When so presented, the dealer at such table shall
exchange them for an equivalent amount of value chips which may then be used by
the patron in other gaming or redeemed as any other value chips.
(5) The following provisions shall
apply only to non-cashable chips: Effective 9/14/2012
(a) The design of non-cashable chips shall be
distinctively different than the design of the chips and tokens approved for
any other limited gaming use at the licensee's gaming establishment.
Non-cashable chips may be any size, shape, or color. Once a licensee adopts a
size and/or shape, it must not deviate from that size and/or shape unless
approval is received from the Division.
(b) Non-cashable chips shall display a word
or symbol representing value.
(c)
Non-cashable chips are not redeemable for cash, must be wagered, and must be
played until a win/loss decision. The non-cashable chips shall include:
(i) The name of the issuing establishment
inscribed on both sides of the chip;
(ii) A design, insert or symbol, on both
sides, differentiating it from any other chips; and
(iii) The word non-cashable imprinted on both
sides of the chip.
(d)
Immediately following the win/loss decision, the non-cashable chip must be
dropped in the table's drop box.
(e) All winning wagers made with non-cashable
chips must be paid with cashable chips; no winning wager may be paid with a
non-cashable chip.
(f) Non-cashable
chips issued shall only be used for gaming at tables as stated in the house
rules.
(g) Non-cashable chips
represent a wager and will be paid according to the value on the chip and the
odds of the table game type.
(h)
Non-cashable chips will not be maintained in table trays as part of the
inventory.
(i) Non-cashable chips
cannot be accepted for a tip wager or as a tip.
(j) Non-cashable chips may not be used to buy
in at any table game being used for tournament play which requires the use of
nonvalue tournament chips.
(k)
Non-cashable chips may not be used to buy in or make any wager at any player
banked poker game.
(6)
The following provisions shall apply only to promotional chips:
(a) The design of promotional chips shall be
distinctively different than the design of the chips and tokens approved for
any other limited gaming use at the licensee's gaming establishment.
(b) Promotional chips may be any size or
shape.
(c) No promotional chips
shall display a word or symbol representing value.
(d) Promotional chips are not to be used in
live play.
(e) Promotional chips
are not redeemable for cash.
30-1214
Specifications for the shape
and size of chips. Amended 9/14/2012
Chips must be disk-shaped, must be .130 inch thick, and must
have a diameter of between 1.53 and 1.57 inches for all chip denominations less
than the five thousand dollar chip. For all denominations five thousand dollars
and above, the chip diameter must be between 1.67 and 1.73 inches, unless
stated otherwise elsewhere in this Rule. Chip Radio Frequency Identification
(RFID) technology is allowable.
30-1214.5
Chip design definition.
Effective 11/30/14
"Design" means the chip colors, logos, artwork, lettering,
and monetary symbols that comprise the appearance of the chip. "Design" does
not include size specifications.
30-1215
Colors of chips.
Denominations of chips must be denoted by the following
colors on each side:
(1) Value chips:
* The 25-cent chip must be predominantly yellow;
* The one dollar chip must be predominantly white;
* The two-dollar chip must be predominantly beige;
* The two dollar and fifty cent chip must be predominantly
pink;
* The five dollar chip must be predominantly red;
* The ten dollar chip must be predominantly gray;
* The twenty five dollar chip must be predominantly
green;
* The one hundred dollar chip must be predominantly
black;
* The five hundred dollar chip must be predominantly
purple;
* The one thousand dollar chip must be predominantly
orange;
* The five thousand dollar chip must be predominantly brown;
and
* The twenty five thousand dollar chip must be predominantly
blue.
(2)
Tournament
chips: may be of any color.
(3)
Non-cashable chips: may be
of any color. Effective 11/30/14
(4)
Promotional chips: may be of
any color. Effective 11/30/14
(5) Chips designed for play of specific
games: may be of any color, or in the colors required by the rules of the game.
(30-1215(6) amended, (7) added perm 05/30/01); (4.5) added
perm 08/30/02)
30-1216
Specifications for
tokens.
(1) One-dollar metal tokens
must be disk-shaped and must measure from 1.459 through 1.474 inches in
diameter, from .095 through .115 inch thick. Eff 03/02/2007
(2) Two dollar metal tokens must be
disk-shaped and must measure from 1.292 inches through 1.392 inches in
diameter, from .092 inches through .104 inches thick. Eff 03/02/2007
(3) Five dollar metal tokens must be
disk-shaped and must measure from 1.740 inches through 1.760 inches in
diameter, from .115 inches through .135 inches thick. Eff 03/02/2007
(4) Ten dollar metal tokens must be
disk-shaped and must measure from 1.700 inches through 1.760 inches in
diameter, from .096 inches through .104 inches thick.
(5) Twenty-five dollar metal tokens must be
disk-shaped and must measure from 1.650 inches through 1.710 inches in
diameter, from .096 inches through .104 inches thick.
(6) Metal tokens must not be manufactured
from material possessing sufficient magnetic properties to allow it to be
accepted by a coin mechanism other than that of a slot machine. Metal tokens
may not be manufactured from a three-layered material consisting of a
copper-nickel alloy clad on both sides of a pure copper core nor from a
copper-based material unless the total of zinc, nickel, aluminum, magnesium,
and other alloying materials is at least 20 percent of the token's
weight.
30-1217
Other devices.
Other devices with which gaming is conducted must be
designed, manufactured, approved, used, discontinued, destroyed, or otherwise
disposed of in accordance with the provisions of this chapter, except that
other devices must be of a shape, size, design, or other specifications
approved or required by the Director.
30-1218
Ownership identification on
gaming devices.
If the retail licensee is not responsible for the repairs,
malfunctions, payment of winnings, or disputes regarding payments for a slot
machine, the retailer must affix in a prominent place to each slot machine
exposed for play, pursuant to the operator's license or an agreement, a sign or
label that identifies the person or persons responsible for repairs or
malfunctions of the machine, payments of winnings, and disputes regarding
payments.
A licensee may not expose for play a slot machine that fails
to display the information required by this Section. (30-1218
perm.09/30/97)
30-1219
Drop box requirements.
A drop box must be locked to the table with a lock separately
keyed from the container itself. Currency, coins, tickets or purchase tickets,
table games coupons or mobile ATM receipts exchanged for chips at the table and
all other items or documents relating to transactions at the table must be put
immediately into the drop box by the dealer. Individual EBTs must have a locked
bill validator which is separately keyed from the container itself. (30-1219
perm, 09/30/01 amended perm 03/30/03)
30-1220
Persons not to bring their own
cards, die (dice), roulette ball, tokens, or chips.
No person may bring onto the licensed premises or unlicensed
premises of a retail licensee, or introduce into a game, playing cards, die
(dice), roulette ball, tokens, or chips other than those obtained from that
retail licensee except as allowed in Regulation 30-1303.
30-1221
Definitions for slot
machines.
The following definitions apply to all slot machine hardware
and software requirements: Eff 03/02/2007
(1) "Leakage current" means an electrical
current which flows when a conductive path is provided between exposed portions
of a slot machine and the environmental electrical ground when the slot machine
is isolated from the normal AC power ground; Eff 03/02/2007
(2) "Inappropriate coin in" means a coin or
token which has been accepted by a slot machine after the slot machine has
already accepted the maximum number of coins or when the slot machine is in a
state which normally rejects additional coins, sometimes caused by mechanical
timing limits in coin handling equipment; Eff 03/02/2007
(3) "Par sheet" means documentation which
depicts the possible outcomes from the play of a slot machine and the total
payback percentage of a slot machine. The documentation must also list the
applicable game and personality program version(s), as well as the pay table
identification numbers (as identified in the machine's configuration menus
and/or display) of the media operating within the slot machine. The Division
may approve variations to the specific par sheet requirements, provided the
slot machine manufacturer's documentation satisfies the objectives of this
regulation. Eff 03/02/2007, Amended 11/30/14, Amended
1/14/20
(4) "Random access
memory" or "RAM" means the electronic component used for computer work space
and storage of volatile information in a slot machine; Eff 03/02/2007
(5) "Randomness" means the unpredictability
and absence of pattern in the outcome of an event or sequence of events; Eff
03/02/2007
(6) "Random number
generator" means a hardware, software, or combination hardware and software
device for generating number values that exhibit characteristics of randomness;
Eff 03/02/2007
(7) "Read only
memory" or "ROM" means the electronic component used for storage of nonvolatile
information in a slot machine, including programmable ROM and erasable
programmable ROM (EPROM); Eff 03/02/2007
(8) "Tilt condition" means a programmed error
state for a slot machine or EBT which occurs when these gaming devices detect
an internal error, malfunction, or attempted cheating. The gaming devices cease
processing further input, output, or display information other than that
indicating the tilt condition itself. Eff 03/02/2007
(9) "Ticket Issuance/Redemption Kiosk" is a
device which sends information to the Ticket In/Ticket out (TITO) module of the
gaming system for issuance and redemption of tickets, purchase tickets, or slot
coupons in exchange for currency and/or coin. Kiosks are not capable of gaming
functionality. Amended 11/30/14
(10) Ticket definitions: Eff 03/02/2007
(a) Delayed Ticket: A ticket generated by a
TITO-enabled slot machine, which contains all information necessary for
validation, but for which the TITO system has not yet received the validation
information. Eff 03/02/2007
(b)
Incomplete Ticket: An incomplete ticket contains, at a minimum, the ticket
validation number printed across the leading edge of the ticket, but is not of
a quality that can be validated and redeemed through the automated
functionality of a TITO system. Eff 03/02/2007
(c) Online Ticket: A ticket which contains
all information necessary for validation, which may be presented for redemption
to the TITO system before its expiration. Eff 03/02/2007
(d) Redeemed Ticket: A ticket which has been
properly validated and redeemed by the TITO system and is no longer reflected
as an active (i.e., unredeemed) ticket in the TITO system database. Eff
03/02/2007
(e) Offline Ticket: A
ticket generated by a TITO-enabled slot machine, which contains all information
necessary for validation, but is not of a quality that can be validated at a
slot machine or ticket redemption kiosk. When the system is offline, other
system programs allow for the generation and redemption of tickets. Eff
7/1/13
(11) TITO System:
A gaming system which has a centralized Ticket Validation Component and allows
for issuance, validation, and acceptance of tickets at TITO-enabled devices
Amended 11/30/14
(12) Ticket Validation Component: That
function of the gaming system whereby the system receives information about a
ticket from a TITO-enabled device and compares the ticket to the information in
the system's database. This determines the validity of the ticket for
redemption. Eff 03/02/2007, Amended 11/30/14
(13) Media storage device: A storage media or
electronic device that contains critical control program components which
include, but are not limited to, EPROMs, compact flash cards, optical disks,
hard drives, solid state drives, USB drives, or other media as approved by the
Division.
30-1222
Control program requirements.
(1) A slot machine must complete a
comprehensive check of the control program during a power cycle of the gaming
device for possible corruption caused by failure of the program storage media.
Test methodology must detect 99.99 percent of all possible failures. Eff
03/02/2007
(2) Gaming devices which
have critical control programs residing in one or more EPROMs shall employ a
mechanism to verify critical control programs and data. The mechanism shall
use, at a minimum, a checksum; however, it is recommended that a Cyclic
Redundancy Check (CRC) be used that is at least 16-bit and the Program Storage
Device (PSD) device must be approved by the Division. Non-volatile memory chips
(e.g., a flash EPROM) may be used for the bill validator, ticket printer, sound
and graphic programs if the procedure used to send information to the flash
EPROM is secure from unauthorized tampering and the procedure has been approved
by the Division.
Eff 03/02/2007, Amended 11/30/14, Amended
1/14/20(a) For non-EPROM PSDs, the
gaming device shall provide a mechanism for the detection of unauthorized or
corrupt software elements upon any access and shall prevent the execution or
usage of those elements by the gaming device. The mechanism shall employ a
hashing algorithm which produces a message digest output of at least 128
bits.
(b) Alterable media shall
meet the following rules, (i) and (ii), in addition to the requirements stated
in item (b) immediately above:
(i) Employ a
mechanism which tests accessible areas of the alterable media for unintended
programs or data and tests the structure of the media for integrity. The
mechanism shall prevent further play of the gaming device if unexpected data or
structural inconsistencies are found.
(ii) Employ a mechanism for keeping a record
any time a critical control program component is added, removed, or altered on
any alterable media. The record shall contain a minimum of the last ten (10)
modifications to the media. Each record shall contain the date and time of the
action, identification of the component affected, the reason for the
modification, and any pertinent validation information such as the
corresponding signatures of the changed components.
(c) For all media types, in the event of a
failed authentication (i.e., program mismatch or authentication failure), the
gaming device shall immediately enter an error/tilt condition, cease operation,
display an appropriate error message, disable credit acceptance, and sound an
alarm and/or illuminate the tower light. This error condition shall be
communicated to the on-line system when such a compatible system and protocol
is supported. Additionally, the error condition shall require operator
intervention to clear, and shall not clear until the program data authenticates
properly following the operator intervention, or the media is replaced or
repaired. Any PSD critical control program that fails authentication shall not
be loaded into gaming device NV memory.
(3) The control program must check for
corruption of random access memory locations used for crucial slot machine
functions, including information relating to the play and final outcome of the
last ten games played, random number generator outcome, and any error states.
These memory areas must be checked for corruption following game initiation but
prior to the display of the game outcome to the player. Detection of corruption
is a game malfunction and must result in a tilt condition which identifies the
error and causes the slot machine to cease further functions. Eff
03/02/2007
(4) All slot machines
must have the capacity to display a complete play history for the last ten
games. Retention of play history for additional prior games is encouraged. The
display must indicate the game outcome (or a representative equivalent),
intermediate play steps (such as a hold and draw sequence or a double-down
sequence), credits available, bets placed, credits or coins paid, and credits
cashed out. Slot machines offering games with a variable number of intermediate
play steps per game may satisfy this requirement by providing the capability to
display the last 50 play steps. Slot machines interfaced to any bonusing event
or system must display a complete transaction history for the most recent
transaction and the previous 34 transactions prior to the most recent
transaction that incremented any of the meters. Last game recall must also be
time and date stamped, to allow for determination of credit meter
incrementation (i.e., coins, bills, tickets, slot coupons, or won credits). If
a game incorporates take-or-risk bonus play, then last game recall must recall
all award values presented or offered, and the ordering and outcome of the risk
events.
(5) The gaming system or
TITO-enabled slot machines must maintain an audit log(s) that records, at a
minimum, the total of the last 25 ticket-in and slot coupon-in transactions.
Upon redemption of a ticket or slot coupon, the log(s) shall properly update
with the redemption information, including the date and time of redemption,
amount, and at least the last four digits of the validation number.
(6) The gaming system or TITO-enabled slot
machines must maintain an audit log that records, at a minimum, the last 25
ticket-out transactions. Upon ticket issuance, the log shall properly update
with the ticket issued information, including the date and time of issuance,
amount of ticket, and at least the last four digits of the ticket validation
number.
(7) Slot machines equipped
with bill validators must maintain an audit log that records, at a minimum, the
last five bills accepted. Upon bill acceptance, the log shall properly update
with the bill information, including the date and time of acceptance, and the
bill value. This log must not be cleared upon removal of the stacker.
Eff 03/02/2007, Amended 11/30/14
(8) The slot machine must clearly display all
game program and version identification numbers on demand, including peripheral
devices such as the bill validator and the ticket printer installed in the
game. The game program and version identification numbers displayed must
correspond with the contracted test laboratory's certification reports.
Effective 11/30/14
30-1223
Meters.
(1) A slot machine must have electronic
(soft) meters with all meters being visible without opening the machine. These
meters must have at least ten digits and they must accumulate in electronic
digital storage and provide the means for on-demand display of the stored
information. Eff 03/02/2007
(2) All
slot machines must have the following soft meters. These meters are displayed
in dollars and cents.
(a) Coin in. The machine
must have a meter specifically labeled "Coin In" that accumulates for all
wagers made no matter the form in which the wager was made. The Coin In meter
must accumulate the total value of all wagers (coins, tokens, currency,
tickets, or any other means of placing a wager). This meter shall:
(i) For multi-game and
multi-denomination/multi-game machines, provide the information necessary, on a
per paytable basis, to calculate a weighted average theoretical payback
percentage; and
(ii) For machines
which contain paytables with a difference in theoretical payback percentage
which exceeds four percent between wager categories, maintain and display coin
in meters and the associated theoretical payback percentage, for each wager
category with a different theoretical payback percentage, and calculate a
weighted average theoretical payback percentage for that paytable. Machines
that may include an element of skill are exempt from this
requirement.
(b) Coin
Out. The machine must have a meter specifically labeled "Coin Out" that
accumulates the total value of all amounts directly paid by the machine as a
result of winning wagers, whether the payout is made from the hopper, to a
credit meter, or by any other means. This meter will not record amounts awarded
as the result of any external bonusing system or a progressive payout. Eff
11/30/2007
(c) Machine Paid
Progressive Payout. The machine must have a meter specifically labeled "Machine
Paid Progressive Payout" that accumulates the total value of credits paid as a
result of progressive awards paid directly by the machine. This meter does not
include awards paid as a result of an external bonusing system.
(d) Coin Drop. The machine must have a meter
specifically labeled "Coin Drop" that accumulates the total value of coins or
tokens diverted to the drop. For games that do not have the ability to support
coins or tokens, this meter is not required.
(e) Bill In. The machine must have a meter
specifically labeled "Bill In" that accumulates the total value of currency
accepted. Additionally, the machine must have a specific meter for each
denomination of currency accepted that records the number of bills accepted of
each denomination.
(f) Attendant
Paid Jackpots. The machine must have a meter specifically labeled "Attendant
Paid Jackpots" that accumulates the total value of credits paid by an attendant
resulting from a single winning alignment or combination, the amount of which
is not capable of being paid by the machine itself. This does not include
attendant paid progressive amounts or amounts awarded as a result of an
external bonusing system. This meter only includes awards resulting from a
specifically identified amount listed in the manufacturer's par
sheet.
(g) Attendant Paid
Progressive Payout. The machine must have a meter specifically labeled
"Attendant Paid Progressive Payout" that accumulates the total value of credits
paid by an attendant as a result of progressive awards that are not capable of
being paid by the machine itself.
(h) Attendant Paid Cancelled Credits. The
machine must have a meter specifically labeled "Attendant Paid Cancelled
Credits" that accumulates the total value paid by an attendant resulting from a
player initiated cash-out that exceeds the physical or configured capability of
the machine to make the proper payout amount.
(i) Voucher Out. The machine must have a
meter specifically labeled "Voucher Out" that accumulates the total value of
all tickets issued by the machine. Voucher Out is interchangeable with Ticket
Out.
(j) Voucher In. The machine
must have a meter specifically labeled "Voucher In" that accumulates the total
value of all tickets, including slot coupons, accepted by the machine. Voucher
In is interchangeable with Ticket In. Eff 1/30/2007
(k) Wagering Account Transfer In (WAT In).
The machine must have a meter specifically labeled "WAT In" that accumulates
the total value of cashable credits electronically transferred to the machine
from a wagering account by means of an external connection between the machine
and a cashless wagering system. Eff 11/30/2007
(l) Wagering Account Transfer Out (WAT Out).
The machine must have a meter specifically labeled "WAT Out" that accumulates
the total value of cashable credits electronically transferred from the machine
to a wagering account by means of an external connection between the machine
and a cashless wagering system. Eff 11/30/2007
(m) Cashable Electronic Promotion In (CEP
In). The slot machine must have a meter specifically labeled "Cashable
Electronic Promotion In" that accumulates the total value of cashable credits
electronically transferred to the slot machine by means of an external
connection between the slot machine and an electronic promotional credit
system. Eff 1/30/2007, Rev eff 1/14/2012
(n) Cashable Electronic Promotion Out (CEP
Out). The slot machine must have a meter specifically labeled "Cashable
Electronic Promotion Out" that accumulates the total value of cashable credits
electronically transferred from the slot machine by means of an external
connection between the slot machine and an electronic promotional credit
system. Eff 11/30/2007, Rev 1/14/2012
(o) Machine Paid External Bonus Payout. The
machine must have a meter specifically labeled "Machine Paid External Bonus
Payout" that accumulates the total value of additional amounts awarded as a
result of an external bonusing system and paid by the slot machine. Eff
11/30/2007, Rev 1/14/2012
(p)
Attendant Paid External Bonus Payout. The machine must have a meter
specifically labeled "Attendant Paid External Bonus Payout" that accumulates
the total value of amounts awarded as a result of an external bonusing system
paid by an attendant. Eff 11/30/2007, Rev 1/14/2012
(q) Non-Cashable Electronic Promotion In
(NCEP In). The slot machine must have a meter specifically labeled
"Non-Cashable Electronic Promotion In" that accumulates the total value of
non-cashable credits electronically transferred to the slot machine by means of
an external connection between the slot machine and an electronic promotional
credit system. Eff 1/14/2012
(r)
Non-Cashable Electronic Promotion Out (NCEP Out). The slot machine must have a
meter specifically labeled "Non-Cashable Electronic Promotion Out" that
accumulates the total value of non-cashable credits electronically transferred
from the slot machine by means of an external connection between the slot
machine and an electronic promotional credit system. Eff 1/14/2012
(s) Such other meters as may be required by
the Director. Eff 1/30/2007, Rev 1/14/2012
(3) For slot machines that are unable to
display the specific meter labels required by CLGR 30-1223(2), and the
individual meters meet the functional definitions set forth in CLGR 30-1223(2),
a legend must be used to indicate the information each meter accumulates. Such
legend must be located within the slot machine and/or as an electronic file on
a portable storage device. Licensees must have a process in place which allows
for the electronic version of the meters to be viewed at each individual
machine when recording meters. Multiple functionalities may not increment to a
single meter. Eff 03/02/2007, Amended 11/30/14
(4) A slot machine must be equipped with
electronic meters that record the number of times the cabinet door is opened.
No slot machine may have a mechanism that causes the electronic meters to clear
automatically when an error occurs. A slot machine's meters must be maintained
at all times, regardless of whether the machine is being supplied with power.
Electronic meter readings must be recorded before and after the electronic
meter is cleared. Licensees must maintain adequate records when any electronic
meters are cleared. Eff 03/02/2007
(5) Electronic meters must have an accuracy
rate of 99.99 percent or better. Eff 03/02/2007
(6) A slot machine must have an
electronically stored digital meter of at least eight digits for the number of
games played since "power on", the number of games played since "door closure",
and the number of games since "game initialization (ram clear)". The slot
machine must provide the means for on-demand display of the stored information.
Eff 03/02/2007
(7) Slot machines
must have electronic meters that are visible to the player capable of
displaying the following information relating to the current play or monetary
transaction: Eff 03/02/2007
(a) The number of
coins or credits wagered; Eff 03/02/2007
(b) The number of coins or credits won; Eff
03/02/2007
(c) The number of coins
paid by the hopper; Eff 03/02/2007
(d) The number of credits available for
wagering (credit meter), if applicable. Eff 03/02/2007
30-1224
Randomness
events.
Events in slot machines are occurrences of elements or
particular combinations of elements that are available on the particular slot
machine. A random event has a given set of possible outcomes, each with a given
probability of occurrence. The set of these probabilities is called the
distribution. Two events are independent if the outcome of one has no influence
over the outcome of the other. The outcome of one event cannot affect the
distribution of another event if the two events are independent. The random
number generator in a slot machine must produce game plays that are random and
independent, so that a complete future game outcome cannot be predicted from a
previous game's outcome. Slot machine games may use information from the
outcome of a previous game in the next game provided that information cannot be
used to predict the entire final outcome of the next game. The paytable must
explain how the information from the previous game is used in the next game.
Random number generators must continue to run in the background whether or not
games are being played on the slot machine. Eff 03/02/2007
30-1225
Basic slot machine
specifications.
(1) In addition to the
specifications in sections 30-1226 through 30-1240 inclusive, slot machines
must:
Eff 03/02/2007
(a) Be
controlled by one or more microprocessors; Eff
03/02/2007
(b) Be
compatible to online data monitoring and electronic meter acquisitions; Eff
03/02/2007
(c) Have a separate
internal enclosure for the circuit board located behind the main front door;
and Eff 03/02/2007
(d) Continue a game with no data loss after a
power failure. Eff 03/02/2007
(2) RAM clears must be performed only in
accordance with manufacturers' specifications. Eff
03/02/2007
30-1226
Safety requirements.
Electrical and mechanical parts and design principles must
not subject a player to physical hazards. Spilling a conductive liquid on the
slot machine must not create a safety hazard or alter the slot machine's
performance. The power supply used in a slot machine must be designed to make
minimum leakage of current in the event of an intentional or inadvertent
disconnection of the AC power ground. The power supply must be appropriately
fused or protected by circuit breakers.
30-1227
Backup battery.
A battery backup device must be installed that is capable of
maintaining the accuracy of required information for 180 days after power is
discontinued for the slot machine. The backup device must be kept within the
logic board compartment. (30-1227 perm 09/30/97)
30-1228
ON and OFF switch.
An on and off switch that controls the electrical current
used to operate the slot machine and its associated equipment must be located
in an accessible place within the interior of the slot machine.
30-1229
Coin and bill
validators.
(1) An electronic coin or
token acceptor, or a bill validator, may be installed in a slot machine, EBT or
table game. Coin, token, and bill validators must be approved by the Division
to indicate that they meet the requirements of this section. All programmable
coin acceptors with multiple programmable channels must be secured in a manner
so that only one channel can be programmed unless more than one channel is
required to accept different mints of the same type, value, and otherwise
identical tokens of the same licensee; multiple channels must not be enabled
for any other reason. Coin, token, and bill validators must be designed to
accept designated coin, tokens, tickets, or bills and reject others on the
basis of metal composition, size, composite makeup, or equivalent security.
Eff 03/02/2007, Amended 1/14/20
(2) Coin Acceptors.
Eff
03/02/2007(a) Licensees must ensure
their coin acceptors do not accept and credit other considerations, such as
another licensee's tokens. Eff 03/02/2007
(b) The coin acceptor, and the slot machine's
related parts, must be capable of handling and accurately accounting for all
accepted coins. Eff 03/02/2007
(3) Bill validators.
Eff
03/02/2007(a) The gaming device or
table game validation unit shall not credit the bill, purchase ticket or ticket
received until the bill validator confirms it has successfully received and
stacked the bill/ticket. Eff 03/02/2007, Amended 11/30/14, Amended
1/14/20
(b) The bill
validator and its related parts shall be designed to be secure from
unauthorized access, tampering, and bill/ticket removal. Eff
03/02/2007, Amended 11/30/14
(c) If the bill validator stacker is full,
the gaming device must disable the bill validator and refuse to accept
bills/tickets. The gaming device may generate an error message and hard tilt
the bill validator. Eff 03/02/2007, Amended 11/30/14
(d) If a power loss or any door open
condition occurs when accepting a bill/ticket into the bill stacker, and no
credits have been vended to the game for this bill/ticket, the bill/ticket
should either be returned to the patron, or the appropriate credits should be
vended to the game with the bill/ticket being stacked in the bill validator
after the error condition is cleared. Eff 03/02/2007, Amended
11/30/14
30-1230
Automatic light.
A light must be installed on the top of each slot machine and
kiosk that automatically illuminates when the interior of the slot machine or
kiosk is accessed. Video bar top slot machines do not need a light, but must
display a message on the screen indicating that a door is open. This provision,
in whole or in part, may be waived by the Director. (30-1230 perm.09/30/97)
Amended 11/30/14
30-1231
Access to interior.
Logic boards, read only memory and random access memory and
any other discrete logic that determines the outcome of the device (either
directly or indirectly) must be secured in the machine. (30-1231 perm.09/30/97)
Amended 11/30/14
30-1232
Hardware switches.
Hardware switches may be installed to control graphic
routines, speed of play, sound, or any other feature approved by the Division.
(30-1232 perm.09/30/97) Amended 11/30/14
30-1233
Rules of play.
(1) The rules of play for a slot machine game
must be displayable on the slot machine face, glass or video screen. Rules of
play must have approval of the Division. The Division may immediately disable a
slot machine game from patron play if the rules of play are unavailable,
incomplete, confusing, or misleading. Amended
11/30/14
(2) The paytable
for a slot machine game program must be displayable prior to making a wager and
must include an explanation of any special features and the amount of the
awards for all winning combinations. For bonus features, a range of values is
acceptable. The slot machine must not allow the paytable or pay out percentage
of a slot machine game to be altered, except in a manner approved by the
Division.
(3) The slot machine game
program may be replaced at the discretion of the licensee provided that the
replacement game program has been approved for use in Colorado. (30-1233
perm.09/30/97)
(4) Multi-station
slot machines that initiate games without a required action by the patron must
have a countdown clock advising the patron when the game will start.
(30-1233(4) added perm. 10/30/99)
(5) Slot machine games involving skill that
use something other than a deck of cards must display the probabilities of
occurrence for all symbols used in the game. (30-1233(5) added perm.
10/30/99
(6) Slot machine games may
award additional free play, known as "bonus play," which may include free
spins, re-spins, or other games or events with similar or different play as the
base game. Bonus play may be player initiated, or automatic. The game must
clearly indicate when it is in bonus play, as opposed to normal play mode.
Eff 01/30/2008
(a) If bonus
play is player initiated, and player selection is time limited, the paytable
must explain the time-out parameter. If the player fails to take the required
action before the expiration of the required time, the game may initiate the
selection. Eff 01/30/2008
(b) If bonus play uses a terminator or other
element to cause play to terminate, the paytable must define and explain the
terminator. Eff 01/30/2008
(c) The bonus play may offer the player
alternative hidden selections, known as "take or risk" selections. Once the
player makes a selection, and its value is revealed to the player, the game may
offer the player the opportunity to forego the selection in lieu of another
hidden selection, under the following conditions:
Eff
01/30/2008
(i) The amounts "offered"
to the player are not transferred to the player's win meter until the player
has either exhausted all available opportunities, or the player has
affirmatively chosen to keep the award revealed in lieu of another hidden
selection. Eff 01/30/2008
(ii) The player cannot risk or lose any base
game awards transferred to the win meter. Eff
01/30/2008
(iii) The
paytable must fully explain the take or risk functionality and expected player
behavior. Eff 01/30/2008
(iv) The game must explain how many risk
attempts the player will receive. Eff 01/30/2008
(v) The player must have a means of clearly
communicating the player's decision to the game. Eff
01/30/2008
(vi)
"Double-up" offers are prohibited. Eff 01/30/2008
(7) The slot machine may
offer skill based components, features, or game play which affect the return to
the player if the following conditions are met:
Eff 11/30/2007
(a) The difference between the minimum and
the maximum pay for all skill based outcomes or awards may not exceed the
theoretical pay out requirements set forth in 30-1242 for the overall return to
the player of the gaming device. Eff 11/30/2007, Amended
11/30/14
(b) Information
explaining the skill based functionality must be prominently displayed on the
award glass or video display. This information must include that there is a
skill based advantage. Eff 11/30/2007
(8) A player must be able to cash out his/her
credits from a game, regardless of the amount. If the game utilizes a residual
credit gamble feature, this feature shall have a theoretical return to the
player of 100 percent. This requirement does not apply to non-cashable
electronic promotional credits downloaded onto a slot
machine.
30-1234
Multi-game and multi-denomination slot machines.
(1) A multi-game slot machine is a single
gaming device with more than one displayable and playable game program. A
multi-denomination slot machine is a single gaming device with more than one
denomination offered for play and allows the patron to choose the denomination
to wager. Eff 03/02/2007
(2) A multi-game slot machine and a
multi-denomination slot machine with separate unique pay schedules must both
display the weighted theoretical hold for the slot machines on demand.
Eff 03/02/2007
(3)
A multi-game slot machine must have a last game recall that can display the
last ten games, including any bonus occurrences which result in awards, and any
other significant events such as tilts, credit cash outs, bill acceptor
transactions, or jackpots. Last game recall must also be time and date stamped,
to allow for determination of credit meter (i.e. coins, bills, electronic, or
won credits). Eff 03/02/2007
30-1234.5
Simultaneous play slot
machines.
(1) A simultaneous play slot
machine is a single gaming device that permits more than one game contained
within the playable game program of the gaming device to be displayed and
played at the same time.
(2) A
simultaneous play slot machine with separate unique pay schedules must display
the weighted theoretical hold for the slot machine on demand.
(3) A simultaneous play slot machine must
have a last game recall that can display the last ten games played, including
any bonus occurrences which result in awards, and any other significant events
such as tilts, credit cash outs, bill acceptor transactions, or jackpots. Last
game recall must also be time and date stamped, to allow for determination of
credit meter (i.e. coins, bills, electronic, or won credits).
30-1235
Power supply
filter.
Slot machine power supply filtering must be sufficient to
prevent disruption of the slot machine play by power fluctuations. (30-1235
perm.09/30/97)
30-1236
Error conditions-automatic reset.
Slot machines must be capable of detecting and displaying the
following conditions, which must be automatically cleared by the slot machine
upon initiation of a new play sequence:
(1) Door open. (30-1235
perm.09/30/97)
(2) If a power loss
or any door open condition occurs when accepting and escrowing a ticket while
awaiting validation confirmation, the ticket should either maintain a valid
status in the TITO system and be returned to the patron, or the appropriate
automatic payment should be vended with the ticket being stacked in the bill
validator and redeemed through the system after the error condition is cleared.
Amended 1/14/2012
30-1237
Error conditions-cleared by
attendant.
Slot machines must be capable of detecting and displaying the
following error conditions, which an attendant must clear: Eff
03/02/2007
(1) Coin in jam;
Eff 03/02/2007
(2)
Coin out jam; Eff 03/02/2007
(3) Hopper empty or timed out; Eff
03/02/2007
(4) RAM
corruption error; Eff 03/02/2007
(5) Program error; Eff
03/02/2007
(6) Hopper
runaway or extra coin paid out; Eff 03/02/2007
(7) Reverse coin in and bill-in (coin or
bill/ticket traveling the wrong way through acceptor); Eff 03/02/2007,
Amended 11/30/14
(8) Reel
spin error that affects the outcome of the game. The specific reel number must
be identified in the error code; Eff 03/02/2007
(9) Low RAM battery, for batteries external
to the RAM itself; Eff 03/02/2007
(10) Print failure, if the slot machine has
no other means to make a payout. A replacement ticket may be printed once the
failure condition has been cleared; Eff 03/02/2007
(11) Printer mechanism paper jam. A paper jam
condition must be monitored at all times during the print process; and
Eff 03/02/2007
(12) Printer mechanism paper out, if the slot
machine has no other means to make a payout. Eff
03/02/2007
30-1238
Hopper mechanism.
Hoppers are mechanical devices which dispense coins or
tokens. Hoppers must be designed to detect jams, extra payouts, hopper runaways
and hopper empty conditions. The slot machine or kiosk control program must
monitor the hopper mechanism for these error conditions on all game states. It
must also account for all contents paid from the hopper including erroneous or
extra payments arising from a hopper malfunction. If a hopper error occurs
while the hopper is engaged in cashing out coins or tokens, it must be able to
recover to the state it was in immediately prior to the interruption and valid
payment must be vended. Hopper pay and credit limits must be designed to permit
compliance by licensees with taxation laws and regulations. (30-1238
perm.09/30/97) (30-1238 amended perm. 10/30/99) Amended
11/30/14
30-1239
Communication protocol.
A slot machine which is capable of bidirectional
communication with internal or external associated equipment must use a
communication protocol which ensures that erroneous data or signals will not
adversely affect the operation of the machine.
30-1240
Number and value of credits
wagered
Redeemable credits and wagers must be accumulated from wins
or from coin, token, tickets, or bills. Any configuration setting that can
alter the maximum wager in any way must be maintained behind a secure means. An
attendant key switch may not be used to satisfy this requirement.
Amended 1/14/20
30-1241
Software requirements for
randomness testing.
A slot machine must have a random number generator. All
random number generators must comply with the specifications detailed below.
Eff 03/02/2007
(1) A reel, card, ball
or other event that determines the outcome of the play satisfies at least 99
percent confidence level using the standard chi-squared analysis. Chi-squared
analysis is the sum of the squares of the difference between the expected
result and the observed result. Eff 03/02/2007
(2) A reel, card, ball or other event that
determines the outcome of the play satisfies at least 99 percent confidence
level using the Median Runs Test or any similar pattern checking statistic. The
Median Runs test is a mathematical statistic that determines the existence of
recurring patterns within a set of data. Eff 03/02/2007
(3) A reel, card, or ball is independently
chosen without reference to any other event produced during that play. This
test is the correlation test. Each pair of events is considered random if they
meet at least the 99 percent confidence level using standard correlation
analysis. Eff 03/02/2007
(4) A
reel, card, ball or other event is independently chosen without reference to
the same event in the previous game or games. This test is the serial
correlation test. The event is considered random if it meets at least 99
percent confidence level using standard serial correlation analysis. Eff
03/02/2007
(5) The random number
generator and random selection process must be impervious to influences from
outside the slot machine, including, but not limited to, electromagnetic
interference, electrostatic interference and radio frequency interference. A
slot machine must use appropriate communication protocols to protect the random
number generator and random selection process from influence by associated
equipment which is conducting data communications with the slot machine. Eff
03/02/2007
30-1242
Software requirements for percentage payout.
The slot machine must meet the following maximum and minimum
theoretical pay out during the expected lifetime of the slot machine:
(1) The slot machine game program must
theoretically pay out at least 80 percent and no more than 100 percent of the
amount wagered. The theoretical payout percentage is determined using standard
methods of probability theory. When applied to games whose outcome is
determined in whole or in part by skill, whether by means of strategy,
dexterity, agility or any other ability or expertise relevant to game play, the
100 percent theoretical pay out shall be computed using the optimum play
strategy for compliance of the given game tested and the 80 percent theoretical
payout will be computed using the lowest return for the game program. To ensure
compliance with the minimum theoretical payback percentage, counter optimal
play on simulated live card game themes (e.g., poker, blackjack, etc.) shall
not apply.
(2) The slot machine
game program must have a probability of obtaining the maximum advertised single
payout better than 1 in 17 million. A multi-link progressive slot machine game
program must have a probability of obtaining the maximum advertised payout
better than 1 in 50 million.
(3)
Whenever a licensee offers a progressive jackpot as a part of the slot machine
payout, the amount of the payout may not be included in the theoretical payout
percentage for purposes of satisfying the minimum and maximum pay out
requirements specified in this section, unless some or all of the progressive
parameters or contribution amounts are guaranteed by the game. In those cases,
the minimum values ensured by the game shall be used to determine the
theoretical payout percentage. (30-1242 perm.09/30/97) Amended
2/14/14
30-1243
Software requirements for continuation of game after malfunction.
A slot machine must be capable of continuing the current play
with all current play features after a slot machine malfunction is
cleared.
(1) For multi-station games,
each player station must be capable of recording in its event log, any
tilt/malfunction that occurred during normal game play.
(2) For multi-station roulette games
utilizing a mechanical wheel, a visual advisement to the patron must be
displayed on each player station as to the status of the wager when a wheel
malfunction occurs.
30-1244
Progressive slot machine games
defined.
(1) A progressive slot machine
game is a slot machine game with an award that increases based on the placement
or result of a wager. A progressive slot machine game can be:
(a) A single slot machine game; or
(b) Two or more linked slot machine games in
a single Colorado licensed retail establishment; or
(c) Linked with two or more slot machine
games between two or more Colorado licensed retail establishments (Multi-link
system, also known as Wide Area Progressive (WAP)).
(2) A progressive jackpot on a single slot
machine game or on two or more slot machine games within a Colorado licensed
retail establishment may be transferred to another progressive slot machine
game(s) within the licensed establishment in the event of a malfunction or
replacement or for some other good reason as approved by the Director or the
Director's designee. If a transfer occurs, the progressive jackpot liability
transfer must be immediately documented and the liability maintained by the
licensee offering the progressive jackpot until the progressive transfer is
completed. Amended 11/30/14
(3) The progressive slot machine game must be
linked to a meter showing the payoff that is visible to all players who are
playing the game which may potentially win the progressive amount. This meter
is the progressive jackpot meter.
Amended 11/30/14
Records must be maintained that support the current amount
shown on a progressive jackpot meter. The Licensee must establish control
procedures which provide supporting documents to explain and/or reconcile any
increase, reduction, or discontinuance of a progressive jackpot amount offered
for patron play at a licensed retail establishment. The records and documents
must be retained in accordance to the records retention requirements set forth
in 30-1607. (30-1244(3) amended perm. 10/30/99) Effective
11/30/14
(4) Linked
progressive slot machine games. Each progressive slot machine game on any link
must have the same probability of hitting the combination that will award the
progressive jackpot. A variance of no greater than .005% from the median odds
for all games on a link will be acceptable. If the progressive link is
configured with mixed maximum wagers, the odds of winning the progressive
award(s) must be proportioned to the amount wagered.
Amended
11/30/14(a) (Repealed effective
12/15/14)
Amended 11/30/14
(Former paragraphs 30-1244 (4)(b) through (4)(s) were
relocated and renumbered to 30-1244 (15)(a) through (15)(r), effective
12/15/2014). Amended 11/30/14
(5) Normal mode of progressive slot machine
games.
(a) During the normal mode of
progressive slot machine games, the progressive controller must continuously
monitor each game and apply the configured rate of progression to the
progressive jackpot. The advertised progressive jackpot must account for, and
reflect, the total contribution of all valid wagers placed. Amended
11/30/14
(b) A multi game
slot machine must not apply any wagers from any non-progressive game to any
progressive award. All progressive awards that can be won by a game must be
displayed by the slot machine any time the game is displayed on the slot
machine. Amended 11/30/14
(c) The current total progressive jackpot
must be clearly visible to each player when in the normal playing
position.
(6) The
licensee offering the progressive must establish key control procedures to
prevent unauthorized access to the progressive controller. Amended
11/30/14
(7) Multiple
linkage of progressive slot machine games. If more than one progressive slot
machine game is linked to the progressive controller, the progressive
controller must automatically reset to the minimum amount after an award and
continue normal play. The progressive jackpot meter must display the following
information:
(a) The identity of the machine
that caused the progressive jackpot meter to activate;
(b) The winning progressive jackpot amount;
and
(c) The new normal mode amount
that is displayed to the other players on the link.
(8) Alternating displays. If this rule
prescribes multiple items of information to be displayed on a slot machine, it
is sufficient to have the information displayed in an alternating
fashion.
(9) Progressive jackpot
meter information. A progressive jackpot meter or progressive controller must
keep the following information in nonvolatile memory which must be available
upon demand:
(a) The maximum amount of the
progressive payout for each meter displayed;
(b) The minimum amount or reset amount of the
progressive payout for each meter displayed; and
(c) The rate of progression for each
meter.
(10) If a
progressive slot machine game has been offered for play, the progressive
jackpot amount for that game cannot be changed to a lower amount until after
the progressive jackpot has been won. When a progressive jackpot has been won,
the amount must be changed prior to any subsequent play.
(11) Limits on jackpot of progressive slot
machine games. A licensee may impose a limit on the jackpot of a progressive
slot machine game if the limit imposed is greater than the current progressive
jackpot displayed on the slot machine game at the time the limit is imposed.
The licensee must inform the public with a prominently posted notice of
progressive slot machine games with the limits.
(12) Discontinuance of progressive slot
machine games.
No licensee may discontinue a progressive slot machine game
until all of the advertised progressive amounts or prizes or both have been
awarded, or the advertised progressive amount, minus the normal non-progressive
award for the combination that would have awarded the progressive amount, is
moved to another progressive link within the licensed establishment or this
amount is disbursed in another method approved by the Division, such as an
additional payout.
(Paragraph 30-1244 (12)(b) was relocated and renumbered to
30-1244 (15)(s), effective 12/15/2014; Regulation 30-1244 (15)(s) was relocated
to 30-1244.25 (1)(s), effective 2/14/19)
(13) Cash requirements. Unless the Commission
has approved the payment of prizes by annuity and except for the cash
requirements for multi-link systems as defined in 30-1244.25 (2), a licensee
who offers a progressive slot machine game for play must maintain a minimum
cash reserve as prescribed in the Internal Control Minimum Procedures
established by the Division to ensure the licensee has cash available to pay
all progressive liabilities. Manufacturers who enter into an agreement to place
non multi-link progressive awards in casinos must maintain funds in a bank or
other financial institution in Colorado, which is chartered by the State of
Colorado or any other state or the United States Government, equal to the
amount of these awards. Amended 11/30/14, Amended
3/30/16
(14) Requirements
apply to single machine games found within a single Colorado licensed retail
establishment. The requirements of this rule are intended to apply equally to
one progressive slot machine game linked to a progressive controller as well as
several progressive slot machine games linked to one progressive controller.
The Division may grant waivers in order that both single slot machine games and
multiple slot machine games linked to a progressive controller may meet the
requirements of this rule.(30-1244 perm. 5/30/93)(30-1244 perm. 9/30/97)
Amended 11/30/14
(Regulations 30-1244 (15) and (16) were relocated to
30-1244.25 (1) and (2), effective 2/14/19.
30-1244.25
Multi-Link / Wide Area
Progressive (WAP) Systems.
(1)
Multi-link systems are the collection of hardware, software, and associated
equipment used to link and monitor progressive slot machine games across
telecommunication lines between two or more Colorado licensed retail
establishments. In addition to the above requirements for linked progressive
slot machine games, multi-link systems must comply with the following:
Effective 11/30/14; Amended 2/14/19
(a) The method of communication over the
multi-link system must consist of either dedicated online communication lines
(direct connect) or dial-tone lines which may be subject to certain
restrictions imposed by the Division or the Commission.
(b) All communication packets between each
location and the multi-link central monitoring system must be encrypted, and
encryption keys must be alterable upon demand.
(c) All multi-link systems must be online
with a minimum one-way communication time to or from the linked progressive
slot machine games of no more than 15 seconds.
(d) All meter reading data must be obtained
in an online, automated fashion. When requested to do so, the system must
return meter readings on all devices attached to the system within ten minutes
(or within a time frame determined and approved by the Division, where the
person operating the multi-link system provides the Division supporting data,
indicating that total meter acquisition is taking longer than ten minutes) of
the meter acquisition request. This limitation shall not apply to the length of
time it takes the central monitoring system to calculate and print reports, but
rather only to the time it takes to gather data used for such process. Manual
reading of meter values may not be substituted for these requirements.
Amended 11/30/14
There is no restriction as to the acceptable method of
obtaining meter reading values; such methods must consist of either pulses
leading from the slot machine computer board or associated wiring, or the use
of serial interface to the gaming device's RAM or other non-volatile
memory.
(e) The multi-link
system must have the ability to monitor entry into the main access door of the
machine as well as into the logic area of the machine and report it to the
central monitoring system within one polling cycle.
(f) The current total progressive jackpot
must be clearly visible to each player when in the normal playing position.
Because the polling cycle may cause a delay, the jackpot meter need not
precisely show the actual monies in the progressive pool at each instance. In
addition, nothing shall prohibit the use of odometer or other "paced" updating
of progressive displays. In the case of the use of "paced" updating displays,
the progressive jackpot meter must display the winning value within 30 seconds
of the jackpot being recognized by the central system, if the remote site is
communicating to the central monitoring system.
If a jackpot is recognized in the middle of a system-wide
poll cycle, the overhead display may contain a value less than the aggregated
jackpot amount calculated by the central monitoring system. The coin in values
from the remaining portion of the poll cycle will be received by the central
monitoring system but not the local site, in which case the jackpot amount paid
will always be the higher of the two reporting amounts.
(g) A retail licensee utilizing a multi-link
system must suspend play on the multi-link at its licensed premise if a
communication failure in the system cannot be corrected within 24
hours.
(h) Jackpot verification
procedures must include the following:
When a jackpot is won, the vendor of, or person operating or
controlling, the multi-link system must have the opportunity to inspect the
machine, media storage device, the error events received by the central
monitoring system, and any other data which could reasonably be used to
ascertain the validity of the jackpot.
The central monitoring system must produce reports that
clearly demonstrate the method of arriving at the payoff amount. This must
include the coin in contributed at the beginning of the polling cycle
immediately following the previous jackpot and include all coin in contributed
up to, and including, the polling cycle, which includes the jackpot signal.
Coin in contributed to the system after the jackpot occurs in real-time, but
during the same polling cycle are deemed to have been contributed to the
progressive amount prior to the jackpot. Coin in contributed to the system
subsequent to the jackpot message being received are deemed to have been
contributed to the progressive amount of the next jackpot.
The jackpot may be paid in installments as long as each
machine clearly displays the fact that the jackpot will be paid in
installments. In addition, the number of installments and time between
installments must be clearly displayed on the face of the machine in a
nonmisleading manner.
Two jackpots that occur in the same polling cycle are deemed
to have occurred simultaneously; therefore, each "winner" will receive the full
amount shown on the progressive jackpot meter.
(i) Approval by the Commission of any
multi-link system will occur in two phases:
1) initial approval; and
2) on-site testing.
The approval of any multi-link system must include a Phase I
system approval whereby the underlying gaming devices and any associated device
or system including all hardware and software must be tested and approved by
the Division or its authorized agents.
Phase II approval must include field inspection at the
central monitoring system site and multiple Colorado licensed retail
establishments to ensure compliance with these rules. Operation of the system
will be authorized only after the Commission is satisfied that the system meets
both the Phase I and Phase II testing requirements, as well as any other
requirements that the Commission may impose to assure the integrity, security,
and legal operation of the multi-link system.
(j) Any multi-link system vendor, or person
authorized to control or operate a multi-link system, must supply reports to
the Division which support and verify the economic activity on the system.
Any multi-link system vendor, or person authorized to control
or operate a multi-link system, must supply, as requested, reports and
information to the Division indicating the amount of, and basis for, the
current jackpot amount (the amount currently in play). Such reports may include
an "aggregate report" and a "detail report". The "aggregate report" may show
only the balancing of the system with regard to system-wide totals. The "detail
report" must be in such form as to indicate for each machine, summarized by
location, the coin in and coin out totals as such terms are commonly understood
in the industry. These reports must be provided to the Division on a monthly
basis.
In addition, upon the invoicing of any retail licensee
participating in a multi-link system, each such licensee must be given a
printout for each machine installed in a retail license establishment, showing
the coin in contributed by each machine to the jackpot for the period for which
an invoice is remitted, and any other information required by the Division or
Commission to confirm the validity of the licensee's contributions to the
jackpot amount.
(k) The
central monitoring system site must be equipped with an uninterruptible power
supply and the central monitoring system must be capable of online data
redundancy should hard disk peripherals fail during operation.
(l) The person authorized to control or
operate a multi-link system, must hold a valid operator or manufacturer
distributor license issued by the Commission and must obtain approval from the
Commission as to the methods of funding the progressive prize pool and
calculating and receiving payments from participating retail licensees for
operating and managing the multi-link system.
(m) In calculating adjusted gross proceeds, a
retail licensee may deduct its pro-rata contribution to any progressive
jackpots awarded during the month. This amount must be listed on the detailed
accounting records provided by the person authorized to control or operate the
multi-link system. A retail licensee's contribution is based on the coin in
from that retail licensee's machines on the multi-link system, compared to the
total amount of coin in on the whole system for the time period(s) between
jackpot(s) awarded.
(n) In the
event a retail licensee ceases operations and a progressive jackpot is awarded
subsequent to the last day of the final month of operation, the retail licensee
may not file an amended tax return or make claim for a gaming tax refund based
on its contributions to that particular progressive prize pool.
(o) The central monitoring system for the
multi-link must be in a secure location approved by the Division. If the
licensee operating the central monitoring system proposes to locate the system
outside the state of Colorado, the licensee shall reimburse the Division or its
agents for reasonable costs to travel to the site (i) to inspect its
configuration and operation prior to authorizing its operation, and (ii) to
otherwise inspect the system location in connection with investigations
concerning failures of the system or its operation or for such other purposes
as the Division deems appropriate. The central monitoring system memory device
must be approved for use in the State of Colorado. The licensee operating the
central monitoring system must also provide sufficient internal controls to
address the security of the equipment. (amended perm. 03/30/03)
(p) The person authorized to operate or
control a multi-link system must maintain a copy of all lease and contractual
agreements with retail licensees and supply a copy to the Division upon
request. (amended perm. 03/02/01)
(q) The multi-link system prize fund (the
amount of money contributed by the participating retail licensees) must be
audited, in accordance with generally accepted auditing standards, on the
multi-link system operator's year-end basis, by an independent accountant
licensed by the Colorado Board of Accountancy. Two copies of this report must
be submitted to the Division within 90 days after the end of the multi-link
system operator's business year-end.
(r) Mixed maximum bet progressive link. If
all gaming devices connected to a multi-link system do not offer the same
maximum bet value, all such gaming devices must equalize the expected value of
winning the progressive jackpot by setting the odds of winning the progressive
jackpot in proportion to the amount wagered on each device, or by requiring the
same wager value on each device to win the progressive jackpot. A variance of
no greater than .005% from the median odds for all games on a link will be
acceptable. The method of equalizing the expected value of winning the
progressive jackpot shall be conspicuously displayed on each device connected
to the system. The Multi_Link system manufacturer must notify the Division at
least 30 days prior to adding or converting any slot machines. The notification
must include a copy of the Colorado approved independent testing laboratory's
certification letter, and documentation verifying the new or converted slot
machines comply with the odds variance as stated above. (amended perm.
03/30/03) Amended 11/30/14
(s) The vendor operating the multi-link
system must submit a written plan for discontinuance and receive approval from
the Division prior to discontinuing any multi-link system. The plan must
include the projected discontinuance date, detailed accounting of the
multi-link system fund including any outstanding expenses and fees due the
vendor for operating the system, in accordance with the vendor's written
agreement with retail licensees, the distribution of the fund balance, and the
final reporting requirements of the system. The final distribution amount is
transferred to another multi-link system operated by the vendor or disbursed in
a manner approved by the Division. The final distribution amount is the fund
balance less the cost of paying the current jackpot less any outstanding
expenses and fees due the vendor for operating the multi-link system. (amended
perm. 03/02/01)
(2) Cash
requirements for multi-link systems:
Effective 11/30/14
(a) Definitions:
(i) "Discount rate" means the current prime
rate as published in the Wall Street Journal.
(ii) "Periodic payments" means progressive
jackpot awards paid in a series of annual payments.
(iii) "Present value" means the current value
of a future payment or series of payments, discounted using the discount
rate.
(b) The person
authorized to operate a multi-link system must maintain funds in a bank, or
other financial institution in Colorado, which is chartered by the State of
Colorado or any other state or the United States Government, equal to:
(i) The first payment of a progressive
jackpot award(s) paid in periodic payments, plus
(ii) The present value of the aggregate
remaining balance of the periodic payments owed on all jackpots won by patrons
on the multi-link system(s). With commission approval, persons authorized to
operate a multi-link system can purchase U.S. Government backed fixed-income
instruments (i.e., "treasury strips") or U.S. Agency Securities to fund the
jackpots paid over multiple years.
These amounts must be maintained for each multi-link
progressive jackpot.
(c) For progressive jackpot awards that are
paid in a single payment, the person authorized to operate a multi-link system
must maintain funds in a bank, or other financial institution in Colorado,
which is chartered by the State of Colorado or any other state or the United
States Government, equal to:
(i) The current
progressive liability as reflected on the progressive jackpot meter(s), plus
(ii) The present value of one
additional multi-link progressive jackpot reset amount.
These amounts must be maintained for each multi-link
progressive jackpot.
(d) On a quarterly basis, the person
authorized to operate a Colorado multi-link system must provide to the division
a report detailing the required funds.
30-1244.30
Multi-State / Multi-Link /
Wide Area Progressive (MSWAP) Systems.
(1) Multi-State systems are the collection of
hardware, software, and associated equipment used to link and monitor
progressive slot machine games across telecommunication lines in at least one
Colorado licensed retail establishment and in one or more lawfully operated
casino(s) in other jurisdictions that participate in the same multi-state
wide-area progressive system. In addition to the above requirements for linked
progressive slot machine games, multi-state systems must comply with the
following:
(a) The method of communication
over the multi-state system must consist of either dedicated online
communication lines (direct connect) or dial-tone lines which may be subject to
certain restrictions imposed by the Division or the Commission.
(b) All communication packets between each
location and the multi-state central monitoring system must be encrypted, and
encryption keys must be alterable upon demand.
(c) All multi-state systems must be online
with a minimum one-way communication time to or from the linked progressive
slot machine games of no more than 15 seconds.
(d) All meter reading data must be obtained
in an online, automated fashion. When requested to do so, the system must
return meter readings on all devices attached to the system within ten minutes
(or within a time frame determined and approved by the Division, where the
person operating the multi-state system provides the Division supporting data,
indicating that total meter acquisition is taking longer than ten minutes) of
the meter acquisition request. This limitation shall not apply to the length of
time it takes the central monitoring system to calculate and print reports, but
rather only to the time it takes to gather data used for such process. Manual
reading of meter values may not be substituted for these requirements.
There is no restriction as to the acceptable method of
obtaining meter reading values; such methods must consist of either pulses
leading from the slot machine computer board or associated wiring, or the use
of serial interface to the gaming device's RAM or other non-volatile
memory.
(e) The multi-state
system must have the ability to monitor entry into the main access door of the
machine as well as into the logic area of the machine and report it to the
central monitoring system within one polling cycle.
(f) The current total progressive jackpot
must be clearly visible to each player when in the normal playing position.
Because the polling cycle may cause a delay, the jackpot meter need not
precisely show the actual monies in the progressive pool at each instance. In
addition, nothing shall prohibit the use of odometer or other "paced" updating
of progressive displays. In the case of the use of "paced" updating displays,
the progressive jackpot meter must display the winning value within 30 seconds
of the jackpot being recognized by the central system, if the remote site is
communicating to the central monitoring system.
If a jackpot is recognized in the middle of a system-wide
poll cycle, the overhead display may contain a value less than the aggregated
jackpot amount calculated by the central monitoring system. The coin in values
from the remaining portion of the poll cycle will be received by the central
monitoring system but not the local site, in which case the jackpot amount paid
will always be the higher of the two reporting amounts.
(g) A retail licensee utilizing a multi-state
system must suspend play on the multi-link at its licensed premise if a
communication failure in the system cannot be corrected within 24
hours.
(h) Jackpot verification
procedures must include the following:
When a jackpot is won, the vendor of, or person operating or
controlling the multi-state system, must have the opportunity to inspect the
machine, media storage device, the error events received by the central
monitoring system, and any other data which could reasonably be used to
ascertain the validity of the jackpot.
The central monitoring system must produce reports that
clearly demonstrate the method of arriving at the payoff amount. This must
include the coin in contributed at the beginning of the polling cycle
immediately following the previous jackpot and include all coin in contributed
up to, and including, the polling cycle which includes the jackpot signal. Coin
in contributed to the system after the jackpot occurs in real-time, but during
the same polling cycle are deemed to have been contributed to the progressive
amount prior to the jackpot. Coin in contributed to the system subsequent to
the jackpot message being received are deemed to have been contributed to the
progressive amount of the next jackpot.
The jackpot may be paid in installments as long as each
machine clearly displays the fact that the jackpot will be paid in
installments. In addition, the number of installments and time between
installments must be clearly displayed on the face of the machine in a
non-misleading manner.
Two jackpots that occur in the same polling cycle are deemed
to have occurred simultaneously; therefore, each "winner" will receive the full
amount shown on the progressive jackpot meter.
(i) Approval by the Commission of any
multi-state system will occur in two phases:
1) initial approval; and
2) on-site testing.
The approval of any multi-state system must include a Phase I
system approval whereby the underlying gaming devices and any associated device
or system including all hardware and software must be tested and approved by
the Division or its authorized agents.
Phase II approval must include field inspection at the
central monitoring system site and Colorado licensed retail establishments to
ensure compliance with these rules. Operation of the system will be authorized
only after the Commission is satisfied that the system meets both the Phase I
and Phase II testing requirements, as well as any other requirements that the
Commission may impose to assure the integrity, security, and legal operation of
the multi-state system.
(j) Any multi-state system vendor, or person
authorized to control or operate a multi-link system, must supply reports to
the Division which support and verify the economic activity on the system.
Any multi-state system vendor, or person authorized to
control or operate a multi-state system, must supply, as requested, reports and
information to the Division indicating the amount of, and basis for, the
current jackpot amount (the amount currently in play). Such reports may include
an "aggregate report" and a "detail report". The "aggregate report" may show
only the balancing of the system with regard to system-wide totals. The "detail
report" must be in such form as to indicate for each machine, summarized by
location, the coin in and coin out totals as such terms are commonly understood
in the industry. These reports must be provided to the Division on a monthly
basis.
In addition, upon the invoicing of any retail licensee
participating in a multi-state system, each such licensee must be given a
printout for each machine installed in a retail license establishment, showing
the coin in contributed by each machine to the jackpot for the period for which
an invoice is remitted, and any other information required by the Division or
Commission to confirm the validity of the licensee's contributions to the
jackpot amount.
(k) The
central monitoring system site must be equipped with an uninterruptible power
supply and the central monitoring system must be capable of online data
redundancy should hard disk peripherals fail during operation.
(l) The person authorized to control or
operate a multi-state system, must hold a valid operator or manufacturer
distributor license issued by the Commission and must obtain approval from the
Commission as to the methods of funding the progressive prize pool and
calculating and receiving payments from participating retail licensees for
operating and managing the multi-state system.
(m) In calculating adjusted gross proceeds, a
retail licensee may deduct its pro-rata contribution to any progressive
jackpots awarded during the month. This amount must be listed on the detailed
accounting records provided by the person authorized to control or operate the
multi-state system. A retail licensee's contribution is based on the coin in
from that retail licensee's machines on the multi-state system, compared to the
total amount of coin in on the whole system for the time period(s) between
jackpot(s) awarded.
(n) In the
event a retail licensee ceases operations and a progressive jackpot is awarded
subsequent to the last day of the final month of operation, the retail licensee
may not file an amended tax return or make claim for a gaming tax refund based
on its contributions to that particular progressive prize pool.
(o) The central monitoring system for the
multi-link must be in a secure location approved by the Division. If the
licensee operating the central monitoring system proposes to locate the system
outside the state of Colorado, the licensee shall reimburse the Division or its
agents for reasonable costs to travel to the site (i) to inspect its
configuration and operation prior to authorizing its operation, and (ii) to
otherwise inspect the system location in connection with investigations
concerning failures of the system or its operation or for such other purposes
as the Division deems appropriate. The central monitoring system memory device
must be approved for use in the State of Colorado.
The licensee operating the central monitoring system must
also provide sufficient internal controls to address the security of the
equipment.
(p) The person
authorized to operate or control a multi-state system must maintain a copy of
all lease and contractual agreements with retail licensees and supply a copy to
the Division upon request.
(q) The
multi-state system prize fund (the amount of money contributed by the
participating retail licensees) must be audited, in accordance with generally
accepted auditing standards, on the multi-state system operator's year-end
basis, by an independent accountant licensed by the Colorado Board of
Accountancy. Two copies of this report must be submitted to the Division within
90 days after the end of the multi-state system operator's business
year-end.
(r) Mixed maximum bet
progressive link. If all gaming devices connected to a multi-state system do
not offer the same maximum bet value, all such gaming devices must equalize the
expected value of winning the progressive jackpot by setting the odds of
winning the progressive jackpot in proportion to the amount wagered on each
device, or by requiring the same wager value on each device to win the
progressive jackpot. A variance of no greater than .005% from the median odds
for all games on a link will be acceptable. The method of equalizing the
expected value of winning the progressive jackpot shall be conspicuously
displayed on each device connected to the system. The multi-state system
manufacturer must notify the Division at least 30 days prior to adding or
converting any slot machines. The notification must include a copy of the
Colorado-approved independent testing laboratory's certification letter, and
documentation verifying the new or converted slot machines comply with the odds
variance as stated above.
(s) The
vendor operating the multi-state system must submit a written plan for
discontinuance and receive approval from the Division prior to discontinuing
any multi-state system. The plan must include the projected discontinuance
date, detailed accounting of the multi-state system fund including any
outstanding expenses and fees due the vendor for operating the system, in
accordance with the vendor's written agreement with retail licensees, the
distribution of the fund balance, and the final reporting requirements of the
system. The final distribution amount is transferred to another multi-state
system operated by the vendor or disbursed in a manner approved by the
Division. The final distribution amount is the fund balance less the cost of
paying the current jackpot less any outstanding expenses and fees due the
vendor for operating the multi-link system.
(2) Cash requirements for Colorado casinos
participating in the multi-state systems:
(a)
Definitions:
(i) "Discount rate" means the
current prime rate as published in the Wall Street Journal.
(ii) "Periodic payments" means
progressive jackpot awards paid in a series of annual payments.
(iii) "Present value" means the current value
of a future payment or series of payments, discounted using the discount
rate.
(b) The person
authorized to operate a multi-state system must maintain funds in a bank, or
other financial institution in Colorado, which is chartered by the State of
Colorado, or any other state, or the United States Government, equal to:
(i) The first payment of a progressive
jackpot award(s) paid in periodic payments, plus;
(ii) The present value of the aggregate
remaining balance of the periodic payments owed on all jackpots won by patrons
on the multi-state system(s). With Commission approval, persons authorized to
operate a multi-state system can purchase U.S. Government backed fixed-income
instruments (i.e., "treasury strips") or U.S. Agency Securities to fund the
jackpots paid over multiple years.
These amounts must be maintained for each multi-link
progressive jackpot.
(c) For Colorado progressive jackpot awards
that are paid in a single payment, the person authorized to operate a
multi-state system must maintain funds in a bank, or other financial
institution in Colorado, which is chartered by the State of Colorado, or any
other state, or the United States Government, equal to:
(i) The current progressive liability as
reflected on the progressive jackpot meter(s), plus
(ii) The present value of one additional
multi-link progressive jackpot reset amount.
These amounts must be maintained for each multi-link
progressive jackpot.
(d) On a quarterly basis, the person
authorized to operate a Colorado multi-state system must provide to the
Division a report detailing the required funds.
30-1244.5
Increasing probability and
progressive bonus slot machine games.
(Repealed effective 12/15/2014)
30-1245
Slot machine
tournaments.
Slot machine tournaments may be conducted by operator and
retail licensees upon licensed premises meeting the security and surveillance
requirements of the rules and regulations and of the Internal Control Minimum
Procedures. A tournament must conclude no later than the 31st day following the
first day of tournament play. A tournament may be conducted by only one
licensee; two or more licensees may not jointly conduct a single tournament.
Eff 03/02/2007
30-1246
Tournament machines required.
All tournament play must be on machines into which has been
installed a tournament board, one or more tournament media storage devices, or
other tournament electronics which have been inspected and approved in
accordance with the regulations, and for which the tournament feature has been
enabled. All machines used in a single tournament shall utilize the same
electronics and machine settings. During the time slot machines are enabled for
tournament play, only tournament credits may be wagered and paid out.
Tournament credits have no cash value.
30-1247
Qualification of
players.
At the licensee's discretion, the licensee may establish
qualification or selection criteria to limit the eligibility of players. Such
criteria, if used, should be reasonably related to limited gaming.
30-1248
Entry fee.
The tournament entry fee for each player may not exceed ten
thousand dollars for the entire tournament, regardless of the number of
qualification or play-off rounds played. The tournament must be structured so
that the minimum number of machine plays available to each player, without the
accumulation of any winning credits, is equal to not less than the entry fee
divided by one hundred. (amend. perm. 03/30/02)
30-1249
Calculation of adjusted gross
proceeds of tournament play.
For purposes of slot machine tournament play only, the
adjusted gross proceeds for the tournament shall be the total amount received
by the licensee for all entry fees less the total amount paid to the winner(s)
as prizes. The value of merchandise awarded as prizes shall be the actual cost
of purchase paid by the licensee. Licensees awarding prizes of merchandise
shall retain purchase invoices showing the cost of such merchandise. If the
value of all prizes exceeds the amount received in tournament entry fees, the
licensee may not declare a loss against adjusted gross proceeds.
30-1250
Cash receipts and
prize awards - accounting.
Cash received for tournament entry fees must be kept separate
and apart from all other cash received by the licensee until such time as it is
counted. Cash and merchandise paid out to winners as prize money shall be
accounted for on forms specified by the Division.
30-1251
Rules of play - slot machine
tournaments.
The rules for the conduct of each tournament shall be reduced
to writing and a copy must be posted and/or available to all tournament
players. An information copy of the rules must also be provided to the local
office of the Division of Gaming at least five days in advance of the scheduled
start of the tournament.
30-1252
Conduct of tournament.
The following rules shall apply to all slot machine
tournament play and must be included in the printed rules for each
tournament:
(1) All players shall
begin the tournament with an equal amount of points, credits, or playing
time.
(2) A player's initial
machine assignment shall be drawn randomly by means of either an electronic or
manual selection process. If there is to be any re-assignment of machines
during subsequent rounds of play, the new machine assignments for remaining
players shall also be drawn randomly by means of either an electronic or manual
selection process.
(3) For
tournament play utilizing credits or points, players are eliminated from the
tournament when they lose all of their credits.
(4) Play will continue until either (a) the
end of the final round as is defined in the tournament rules, or (b) until only
one player has not been eliminated. The winner(s) shall be decided by the total
accumulation of points for the duration of the tournament.
(5) Each player shall be permitted to play
only one machine and the player shall make all decisions without advice from
any other person. Any communication, during play, between a player and a
spectator is prohibited. No player may play other than the player's own
machine.
30-1253
House rules for tournament play.
House rules for the tournament, which must also be included
in the printed rules, shall include at a minimum:
(1) The amount of the entry fee and either
(a) the starting number of machine credits, or (b) the period of time allowed
for play;
(2) How the final round
of play is to be determined and the tournament concluded;
(3) How many prizes are to be awarded, and
the exact description of each prize; and
(4) Any additional house rules governing play
of the tournament. (30-1245 through 30-1253 perm. 10/30/93)
30-1254
Progressive table
games defined.
(1) A progressive table
game is a table which is equipped with a progressive game controller which
increases the progressive jackpot liability as wagers are made by patrons to
specifically win the progressive jackpot liability.
(2) A progressive jackpot may be transferred
to another progressive table game within a Colorado licensed retail
establishment or a different licensed retail establishment in the event of the
progressive table game malfunction or replacement or for some other good reason
as approved by the Director or the Director's designee. When the maximum
jackpot limit is reached, it must be permitted to remain until it is won by a
player or transferred to another progressive table game.
(3) Records must be maintained that record
the amount shown on a progressive jackpot meter. Supporting documents must be
maintained to explain any reduction in the pay off amount from a previous
entry. The records and documents must be retained for a period established by
the Division. (30-1254(3) amended perm. 10/30/99)
(3.5) The progressive table game must be
linked to a display showing the payoff which is visible to all players who are
playing at the table which may potentially win the progressive amount. This
display is the progressive meter.
(4) Each table on the link must have the same
probability of hitting the combination that will award the progressive jackpot,
and all tables on any link must be located on the licensed premises of one or
more retail establishments.
(5)
During the normal mode of progressive table games, the progressive controller
must continuously monitor each table on the link for inserted coins, or coins,
chips or tokens placed on the table sensors, and must multiply the accepted
coins, chips or tokens by the rate progression in order to determine the
correct amounts to apply to the progressive jackpot. The progressive display
must be constantly updated as play on the link is continued.
(6) The licensee offering the progressive
must establish key control procedures to prevent unauthorized access to the
progressive controller. If the progressive controller is integrated with a
personal computer software system, logical access over the personal computer
software components must be designed to prevent unauthorized access to the
software. Amended 11/30/14
(7) If a progressive jackpot is recorded on a
progressive table which is linked to the progressive controller and more than
one table is linked to the controller, the progressive controller must identify
the table that caused the progressive meter to activate and it must display the
winning progressive amount.
(8) If
more than one progressive table game is linked to the progressive controller,
the progressive controller must be reset to the minimum amount before normal
play continues. The progressive meter shall display the following information:
(a) The identity of the table that caused the
progressive meter to be activated;
(b) The winning progressive amount;
and
(c) The new normal mode amount
that is used by the other players on the link.
(9) If this rule prescribes multiple items of
information to be displayed on a progressive meter sign, it is sufficient to
have the information displayed in an alternating fashion.
(10) A progressive meter or progressive
controller must keep the following information in nonvolatile memory which
shall be displayed upon demand:
(a) The number
of progressive jackpots won on each progressive meter if the progressive
display has more than one winning amount;
(b) The cumulative amounts paid on each
progressive meter if the progressive display has more than one winning
amount;
(c) The maximum amount of
the progressive payout for each meter displayed;
(d) The minimum amount or reset amount of the
progressive payout for each meter displayed; and
(e) The rate of progression for each
meter.
(11) In addition
to the metering requirements in 30-1255, each progressive table game must have
a separate software meter that counts the number of times each progressive
meter is activated.
(12) Each
progressive table's controller must have a separate key and key switch to reset
the progressive meter or meters or another reset mechanism that has the
approval of the Director or the Director's designee.
(13) A licensee may impose a limit on the
jackpot of a progressive table game if the limit imposed is greater than the
possible maximum jackpot payout on the progressive table game at the time the
limit is imposed. The licensee must inform the public with a prominently posted
notice of progressive table games with the limits.
(14) If a licensee wishes to discontinue
offering a progressive table game jackpot, the licensee may petition the
Director or the Director's designee for permission to either reduce the
qualifications or criteria for winning the award, allowing the award to be paid
more quickly, or to transfer the award liability to the jackpot offered by a
different game. If a retail licensee intends to close its business while having
a progressive jackpot award liability, the licensee may petition the Director
or the Director's designee for permission to transfer the award liability,
together with the award fund, to another retail licensee offering a comparable
jackpot award.
(15) Unless the
Commission has approved the payment of prizes by annuity, a licensee who has a
progressive table(s) game must maintain a minimum cash reserve as prescribed in
the Internal Control Minimum Procedures established by the Division to ensure
the licensee has cash available to pay the total of all progressive table game
jackpots that may be won at the location.
(16) The requirements of this rule are
intended to apply equally to one progressive table game linked to a progressive
controller as well as several progressive table games linked to one progressive
controller. The Director or the Director's designee may grant waivers in order
that both single progressive table games and multiple progressive table games
linked to a progressive controller may meet the requirements of this rule.
(30-1254 added, perm. 11/30/96) Amended 11/30/14
30-1255
Progressive table
game meter requirements.
Progressive table games must be equipped with an
electro-mechanical meter that records all coins-in transactions at the table.
The meter must have at least six digits. A progressive table games meter must
be maintained at all times. In the event an electro-mechanical meter
malfunctions, meter readings must be recorded before and after the
electro-mechanical meter is replaced. Electro-mechanical meters must have an
accuracy rate of 99 percent or better. (30-1255 added, perm. 11/30/96)
30-1256
Slot machine
awards.
A person lawfully playing a slot machine is the only person
who can receive the award from a slot machine. A licensee must not give the
award to another person to claim. If more than one person is playing a slot
machine, including two persons playing a machine together, the award must be
given to the person who made a valid wager on the game and completed a valid
game play that resulted in the award. An award abandoned in the tray or on the
credit meter of a slot machine becomes null and void and the property of the
casino unless the person who lawfully won the award makes a claim for the
award. (30-1256 perm. 9/30/97; amended perm. 4/30/11) Amended
11/30/14
30-1257
Definition of component parts.
(1) A component part of a slot machine is a
part (including equipment, system, or device) which performs an essential
function in the operation of the slot machine. Essential function includes, but
is not limited to, the acceptance of wagers; the payout of awards; the
determination of the outcome of the game; the capture, transmission, or storage
of electronic game information; and security. Some examples of component parts
are: hoppers, coin acceptors, microprocessors and related circuitry, programmed
media storage devices, note acceptors, ticket printers, and any other parts the
Division determines are component parts. Effective 04/30/2007; Amended
11/30/14
(2) A component
part does not include those parts which, if removed, do not impair the
essential function of a slot machine, such as light bulbs, lamps, buttons,
switches, speakers, wires, cabinets, decorative glass, batteries, fuses,
screws, bolts, nuts, brackets, hinges, locks, springs, handles, pay table
glass, video display units, stepper motors, reel strips, and power supplies.
Effective 04/30/2007
(3) Associated equipment is a device, piece
of equipment or system used remotely or directly in connection with gaming or
any game. This term includes a device, piece of equipment, or system used to
monitor, collect, or report gaming transactions data or to calculate adjusted
gross proceeds and gaming taxes. Some examples of associated equipment include
multi-link progressive systems, slot monitoring systems, gaming systems, and
any other systems, software or hardware the Division determines are associated
equipment. Effective 11/30/14; 30-1257 (1.5) amended temp 5/26/16,
amended perm 8/14/16;30-1257 (1.5) renumbered as 30-1257 (3) effective
2/14/19
(4) All slot
machine component parts and associated equipment must be kept secured.
Effective 04/30/2007; Amended 11/30/14; 30-1257 (3) renumbered as
30-1257 (4) effective 2/14/19.
30-1258
Manufacturers and distributors
of component parts and associated equipment.
(1) Manufacturers and distributors of the
component parts of a slot machine must obtain a Colorado manufacturer or
distributor license, as required by the Limited Gaming Act of 1991, before
selling or distributing slot machine components in Colorado. This rule does not
require a manufacturer or distributor who supplies component parts to a
licensed manufacturer or distributor of slot machines to obtain a license,
provided those parts are installed by a licensed manufacturer or distributor.
All component parts used in slot machines in Colorado must be approved by the
Division. 30-1258 9/30/97; Amended 2/14/19.
(2) Suppliers of associated equipment must
obtain a Colorado associated equipment supplier license as required by the
Limited Gaming Act of 1991.
30-1259
Incidental repairs.
A licensed manufacturer or distributor, operator, retailer,
or associated equipment supplier may perform incidental repairs on its gaming
devices and associated equipment. All persons actually performing the internal
service or repairs must display a current Colorado gaming license. The licensee
is responsible for ensuring that all service work, including the installation
or repairs of component parts and associated equipment such as bill validators,
ticket printers, gaming systems, kiosks or other parts which would
significantly alter the current or subsequent operation of the gaming devices
or associated equipment, are done correctly and are in compliance with Division
requirements. (30-1259 perm: 9/30/97) Amended 11/30/14
30-1260
Cheating and
compliance.
The Division can take immediate and appropriate action
against all slot machines, including component parts and associated equipment,
that are found to be susceptible to any cheating methods and/or are out of
compliance with Rule 12. The Division can require the manufacturer and the
operator of the slot machines to take whatever actions are necessary to ensure
that the slot machines are not susceptible to any cheating method and are in
compliance with Rule 12. (30-1260 perm. 9/30/97) Amended
11/30/14
30-1261
Specifications for slot coupons and purchase tickets.
Slot coupons and purchase tickets are only issued by a
licensee's gaming system to be redeemed at a gaming device, cage validation
unit, table game validation unit, EBT, or kiosk. Slot coupons and purchase
tickets must:
(1) Be the same
dimensions as U.S. currency;
(2)
Slot coupons must have an expiration date; purchase tickets must have an
expiration date of a minimum of 120 days;
(3) Contain the printed name of the
casino;
(4) Be clearly labeled as a
slot coupon or purchase ticket;
(5)
Have a validation number, which must be printed on the leading edge of the
ticket; Amended 1/14/2012
(6) Have
a secondary validation number, identical to the primary validation number,
which must be printed on the body of the ticket;
(7) Contain a coupon bar code generated with
a unique algorithm;
(8) Contain a
description of any restrictions on the redemption of the coupon;
(9) Be generated by a gaming system approved
by the Division;
(10) Contain the
dollar value of the coupon printed both numerically and in text;
(11) Contain a sequence number for all
purchase tickets, and any slot coupons printed for a specific promotion or
event; and
(12) Be redeemable by
being played or cashed out. Amended 1/14/2012
30-1262
Use of slot coupons and
purchase tickets.
(1) Slot coupons or
purchase tickets can be accepted by a gaming device, table game validation
unit, EBT, redeemed at the cage validation unit or redeemed at a kiosk as part
of a gaming system. Amended 11/30/14
(2) Gaming devices and kiosks must have bill
validators in order to accept slot coupons or purchase tickets. The bill
validator accepting slot coupons or purchase tickets must communicate with
gaming devices and kiosks. The gaming system must validate all slot coupons or
purchase tickets before redeeming and stacking the slot coupons or purchase
tickets. Only after redeeming slot coupons or purchase tickets can credits be
issued to gaming devices through the gaming system. The gaming system must
maintain a record of slot coupons or purchase tickets accepted, validated and
redeemed by the system. Once slot coupons or purchase tickets are accepted,
validated and redeemed, slot coupons or purchase tickets shall not be redeemed
again. Amended 11/30/14
(3) A table game must have a validation unit
in order to accept slot coupons or purchase tickets as approved by the
Division. The slot coupons or purchase tickets must communicate with the gaming
system to validate and redeem slot coupons or purchase tickets before they are
dropped in the table drop box or accepted in the EBT bill validator. The gaming
system must maintain a record of the slot coupons or purchase tickets accepted,
validated and redeemed. slot coupons and purchase tickets shall not be redeemed
again.
(4) The status of slot
coupons or purchase tickets shall not be changed to unpaid or unredeemed once
redeemed, voided or expired. If communication is broken, the slot machine,
validation unit, EBT, or kiosk must reject all slot coupons or purchase tickets
until communication is restored. Amended 11/30/14
(5) Slot coupons or purchase tickets redeemed
at a gaming device, EBT or table game are included as drop in the calculation
of adjusted gross proceeds (AGP); however, slot coupons and purchase tickets
are not a deduction from AGP.
(6)
All credits vended to the gaming device from redeemed slot coupons or purchase
tickets must be capable of either being played or cashed out. Patrons must not
be required to play credits.
30-1263
Definitions for cashless gaming
systems.
Repealed effective March 5, 2007. Eff 03/05/2007
30-1264
Cashless system
standards.
Repealed effective March 5, 2007. Eff 03/05/2007
30-1265
Electronic transfer
of funds.
Repealed effective March 5, 2007. Eff 03/05/2007
30-1266
Electronic transfers
of promotional funds.
Repealed effective March 5, 2007. Eff 03/05/2007
30-1267
Cashless system
bonuses.
Repealed effective March 5, 2007. Eff 03/05/2007
30-1268
Validity of tickets,
slot coupons and purchase tickets. Amended 10/15/20
(1) Casinos may offer ticketing systems
whereby TITO-enabled gaming devices, cashier cages, kiosks and table games
accept tickets, purchase tickets and slot coupons and issue tickets in exchange
for cash, chips, tokens, credits, or tickets using TITO systems.
Amended 10/15/20
(2) "Commonly Owned Casinos" means casino
licensees owned by the same company.
(3) A gaming system shall not use, permit the
use of, validate, or redeem tickets, purchase tickets or slot coupons issued by
another licensee.
Amended 11/30/14; Amended 10/15/20
(a) In the case of commonly owned
Colorado casinos with a gaming system that can properly account
for AGP by licensee, tickets, purchase tickets, or slot coupons may be used,
validated or redeemed by the commonly owned licensees.
(4) If a gaming device, cage validation unit,
table game validation unit, or kiosk cannot validate the ticket, purchase
ticket, or slot coupon, it must reject the ticket, purchase ticket, or slot
coupon. Amended 10/15/20
(5) The gaming system's validations unit(s)
must have the ability to identify invalid tickets, purchase tickets, and slot
coupons, and notify the cashier or dealer, whichever is applicable, if:
Amended 11/30/14; Amended 10/15/20
(a) The validation number cannot be
found;
(b) The ticket, purchase
ticket or slot coupon has already been redeemed; or Amended
10/15/20
(c) The amount on
file for the ticket, purchase ticket or slot coupon does not match.
Amended 10/15/20
30-1269
General ticketing
standards.
(1) TITO-enabled gaming
devices must be capable of issuing and accepting only the tickets found in
commonly owned Colorado casino's gaming systems. The Division must approve the
design of all tickets. Eff 03/02/2007; Amended
10/15/20
(2) All tickets
must have the following minimum characteristics:
Eff
03/02/2007(a) A primary validation
number, which must be printed on the leading edge of the ticket; Eff
03/02/2007
(b) A secondary
validation number, identical to the primary validation number, which must be
printed on the body of the ticket; Eff 03/02/2007
(c) At least one unique identifier, such as a
barcode; Eff 03/02/2007
(d) Casino
name; Eff 03/02/2007
(e) Gaming
device or asset identification number; Eff
03/02/2007
(f) Date and
time the ticket was generated; Eff 03/02/2007
(g) Dollar value of the ticket, printed both
numerically and in text; Eff 03/02/2007
(h) A statement that the ticket will expire
120 days after issuance; Eff 03/02/2007
(i) Sequence number of the ticket printed by
the gaming device; and Eff 03/02/2007
(j) Be the same size or dimensions as United
States currency. Eff 03/02/2007
(3) The status of a ticket shall not be
changed to unpaid or unredeemed once it has been redeemed, voided or
expired.
30-1270
Validation.
TITO systems must provide for online, real-time validation of
online tickets. Prior to issuing or authorizing issuance of consideration
(whether cash, tokens, credits, or another ticket) in exchange for a ticket,
the TITO system must validate the ticket from the ticketing validation
component. Casinos shall have at least one ticketing validation component which
may be located in a cashier cage.
30-1271
Use of tickets under
circumstances of conflicting wagering denominations.
If a ticket, purchase ticket, or slot coupon has a value that
is not evenly divisible by the wagering denomination, when inserted into a
TITO-enabled gaming device or table games validation unit the gaming device or
dealer shall either:
(1) Return the
ticket, purchase ticket, or slot coupon to the patron;
(2) Accept the ticket, purchase ticket, or
slot coupon and allow for insertion of additional wagering consideration if the
ticket value is less than the wagering denomination; or
(3) Accept the ticket, purchase ticket, or
slot coupon and either display the indivisible portion of the ticket, purchase
ticket, or slot coupon on a credit meter or issue another ticket for that
indivisible portion.
30-1272
Types of tickets.
A TITO-enabled gaming device must be capable of generating
online tickets, and may be capable of generating offline or delayed tickets.
Amended 7/1/13, Amended 2/14/14
(1) Online tickets: If a TITO-enabled gaming
device is properly communicating with the ticketing system, the ticketing
system or gaming device will be able to generate an online ticket. When a
patron requests the issuance of a ticket in this situation, the gaming device
will issue a ticket that utilizes the validation information generated by the
ticketing system or the gaming device, and communicate to the ticketing system
that it has successfully completed the transaction. Amended
11/30/14
(2) Offline
tickets: If a TITO-enabled gaming device is offline, system components allow
for the authentication of tickets produced by the ticketing system during down
time, verification that the redeeming system was also the issuing system, and
validation of the ticket in the system. Eff 7/1/13, Amended
11/30/14
(3) Delayed
Tickets: If a TITO-enabled gaming device loses communication with a ticketing
system before validation information is successfully communicated to the
ticketing system for the last ticket out transaction, all subsequent cashout
attempts must result in the gaming device issuing payment to the player via
another available means such as, but not limited to, a hopper pay or a handpay.
The gaming device must be capable of storing delayed ticket data until such
time that it has been successfully communicated to the ticketing system.
However, the ticketing system may continue to issue tickets provided printed
information on the ticket includes an authentication code derived by a hash or
other secure encryption method, verifies the redeeming system was also the
issuing system, and validates the amount of the voucher.
Amended
7/1/13, Amended 11/30/14(a)
Ticketing systems may include a function whereby, prior to the restoration of
communications, delayed ticket information may be manually input into the
ticketing system at a cashier station or other secure location.
(b) When communications are restored, delayed
ticket information provided by the gaming device to the ticketing system must
be reconciled to the delayed tickets that were manually honored.
Amended 7/1/13, Amended 11/30/14
(5) Tickets expire 120 days after issuance
which is explicitly stated on each ticket. Upon expiration, the ticket is no
longer valid for gaming purposes. Ticketing systems must recognize expired
tickets as invalid and unredeemable. Amended 7/1/13
30-1273
Ticket printers.
Ticket printers must be mounted inside a secure area of the
TITO-enabled gaming device, cashier cage, kiosk or table game and must be
designed to detect paper jams, paper out, and print failure.
30-1274
Ticket reports outlined in the
Internal Control Minimum Procedures.
The reporting requirements for ticketing transactions are
defined in the Internal Control Minimum Procedures established by the Division.
Eff 03/02/2007
30-1275
Ticket issuance/redemption kiosks, cage validation units, and table game
validation units.
(1) Ticket
issuance/redemption kiosks, cage validation units and table game validation
units must perform to the same security standards as TITO-enabled gaming
devices, and must include logs as required throughout this rule. Eff
04/30/2007
(2) Kiosks,
cage validation units and table game validation units must include a means to
protect against transaction failure and data loss due to AC power loss.
Eff 04/30/2007
(3)
All kiosks, applicable cage validation units and applicable table game
validation units must detect and display the following conditions. These
conditions may be automatically cleared by the kiosks, cage validation units
and table game validation units when the conditions no longer exist and upon
completion of new transactions:
Eff 04/30/2007
(a) Power reset; Eff 04/30/2007
(b) Door open; Eff 04/30/2007
(c) Door closed; Eff 04/30/2007
(d) System communication loss. Non-system
transactions may continue while system communication is down; and Eff
04/30/2007
(e) Printer paper low.
Eff 04/30/2007
(4) All kiosks, cage validation units, and
table game validation units must detect and display the following error
conditions that prohibit new transactions and may only be cleared by an
attendant:
Eff 04/30/2007(a)
Failed to make payment; Eff 04/30/2007
(b) Bill validator failure where applicable;
and Eff 04/30/2007
(c) Printer failure (out of paper, jam,
etc.). Eff 04/30/2007
(5) Each kiosk, cage validation unit, or
table game validation unit connected to a gaming system must be uniquely
identified by that gaming system. This includes kiosks, cage validation units
and table game validation units connected to the gaming system through a
gateway or kiosk server. Eff 04/30/2007, Amended
11/30/14
(6) Each kiosk,
cage validation unit and table game validation unit must be capable of
synchronizing its system clock to the gaming system. Eff 04/30/2007,
Amended 11/30/14
(7) All
kiosks must be equipped with electronic digital storage meters of at least ten
digits that can be displayed upon demand. The meters accumulate values in
dollars and cents from drop to drop. When applicable, the following meters are
required (e.g., if the device accepts coin, then Physical Coin In would be
required):
Eff 04/30/2007(a)
Physical Coin In. The kiosk must have a meter specifically labeled "Physical
Coin In" that accumulates the value of all coins accepted by the kiosk; Eff
04/30/2007
(b) Physical Coin Out.
The kiosk must have a meter specifically labeled "Physical Coin Out" that
accumulates the value of all coins paid by the kiosk; Eff 04/30/2007
(c) Voucher In. The kiosk must have a meter
specifically labeled "Voucher In" that accumulates the total value of all slot
machine issued tickets accepted by the kiosk. Voucher In and Ticket In are
interchangeable; Eff 04/30/2007
(d)
Voucher Out. The kiosk must have a meter specifically labeled "Voucher Out"
that accumulates the total value of all tickets issued by the kiosk. Voucher
Out and Ticket Out are interchangeable.
(e) Bill In. The kiosk must have a meter
specifically labeled "Bill In" that accumulates the total value of currency
accepted. Additionally, there must be a specific meter for each denomination of
currency accepted that records the number of bills accepted by the kiosk, EBT,
or table game; Eff 04/30/2007
(f) Bill Out. The kiosk must have a meter
specifically labeled "Bill Out" that accumulates the total value of currency
dispensed. Additionally, there must be a specific meter for each denomination
of currency dispensed that records the number of bills dispensed by the kiosk;
and Eff 04/30/2007
(g) Other meters required by the Division.
Eff 04/30/2007
(g)
For kiosks that are unable to display the specific meter labels required, a
legend must be used to indicate what information a specific meter accumulates.
Such legend must be located within the kiosk.
(8) All kiosks must have the capacity to
display a complete voucher history for the most recent 35 transactions. History
must include disposition, date and time, and amount of each transaction.
Eff 04/30/2007
(9)
Kiosks or kiosk servers must be capable of producing the following reports upon
demand:
Eff 04/30/2007
(a)
Voucher Transaction Report. The report(s) must include the issuance of tickets
and disposition (paid, partial pay, unpaid, etc.) of tickets accepted, the
validation number, the date and time of redemption, and the amount. This
information must be available by reconciliation period (i.e., by day, shift or
drop cycle); and Eff 04/30/2007
(b) Reconciliation Report. The report must
include the current cash balance of the kiosk, the current ticket balance in
total by dollar amount and by ticket count of the kiosk, and the reconciliation
period date and time. Eff 04/30/2007
(10) A kiosk shall not allow for greater than
$3,000 in consecutive cash for cash transactions. Eff 04/30/2007
(11) A kiosk must resist forced illegal entry
and must retain evidence of any entry until properly cleared. A kiosk must have
a protective cover over the circuit boards that contain programs and circuitry
used in the system communication and control of the kiosk, including any
electronically alterable program storage media. The cover must be designed to
permit installation of a security locking mechanism by the manufacturer or end
user of the kiosk. Eff 04/30/2007
(12) Each kiosk, EBT and table game
validation unit interfaced with a gaming system shall employ a secure
communication method as approved by the Division. Eff 04/30/2007,
Amended 11/30/14
(13) A
kiosk that has the ability to issue funds from an automated teller machine
(ATM) network in accordance with Regulation 30-1276 shall ensure that the ATM
network is capable of generating reports separately identifying and summarizing
ATM transactions. Eff 04/30/2007, Amended 11/30/14
30-1276
Restriction on ATM
or credit card functionality.
Except for a stand-alone ticket issuance/redemption kiosk, no
device or equipment that has the capability to dispense cash or any other item
of value through the functionality of an automated teller machine (ATM) shall
be physically attached to, or placed in the same cabinet or other housing unit
with any gaming device or equipment. Eff 04/30/2007, Amended 7/1/13, Amended
11/30/14
30-1277
Ticket, purchase ticket and slot coupon irregularity notification.
The Division must be immediately notified of any incident of
a ticket, purchase ticket or slot coupon being presented for redemption which
the validation system indicates has already been redeemed, or evidence that a
ticket, purchase ticket or slot coupon has been counterfeited, tampered with,
or altered in any way which would affect the integrity, fairness, reliability
or suitability of the ticket, purchase ticket or slot coupon. This would
include the system issuance of an invalid ticket, purchase ticket or slot
coupon.
30-1278
Secure
database.
(30-1278 repealed and readopted as 30-1202 (6))
30-1279
Wireless
applications and the supporting wireless local area network. Amended
3/30/16
(1) Wireless handheld
validation units may be used with a supporting wireless local area network
(WLAN) for activities that impact gaming transactions
provided the following security precautions are observed:
(a) The wireless local area network must
comply with industry standards, defined in the Internal Control Minimum
Procedures;
(b) An authentication
process must comply with industry standards, defined in the Internal Control
Minimum Procedures, to maintain network security;
(c) Licensees will provide an
encryption/decryption process which complies with industry standards, defined
in the Internal Control Minimum Procedures, to maintain network
security;
(d) Each unit and user
must be authenticated to the gaming system before transactions can proceed.
Users must be authorized and registered in the gaming system to perform
transactions; Amended 11/30/14
(e)
All wireless access points and units must be controlled to prevent unauthorized
physical and virtual access;
(f)
Each wireless access point must communicate through a firewall. The firewall
must reside between the WLAN and the Local Area Network (LAN);
(g) An Intrusion Detection System (IDS) and
an Intrusion Protection System (IPS) must be used to identify and prevent
attacks from unauthorized users and devices. The IDS/IPS must have a system
produced audit trail, and must be provided to the Division upon
request;
(h) Each wireless access
point and device must be configured so that the settings are different from the
default values and must not identify the casino, Service Set Identifier (SSID)
or domain name;
(i) The licensee
must perform periodic review and testing of the unit and the supporting WLAN as
defined in the Internal Control Minimum Procedures;
(j) The licensee will be held responsible for
proper use of the unit and the supporting WLAN as defined in the Internal
Control Minimum Procedures; and
(k)
Wireless handheld transactions cannot occur outside the licensed
premises.
(2) Other
wireless applications that do not impact gaming transactions, must be reviewed
and approved by the division.
30-1280
Dice - physical
characteristics.
Dice shall:
(1) Be
formed in the shape of a perfect cube and of a size no smaller than 0.750 of an
inch on each side nor any larger than 0.775 of an inch on each side;
(2) Be transparent and made exclusively of
cellulose except for the spots, name or trade name of the casino licensee and
serial number or letters contained thereon;
(3) Have the surface of each of its sides
perfectly flat and the spots contained in each side perfectly flush with the
area surrounding them;
(4) Have all
edges and corners perfectly square and forming perfect 90 degree
angles;
(5) Have the texture and
finish of each side exactly identical to the texture and finish of all other
sides;
(6) Have its weight equally
distributed throughout the cube and no side of the cube heavier or lighter than
any other side of the cube;
(7)
Have its six sides bearing white circular spots from one to six respectively
with the diameter of each spot equal to the diameter of every other spot on the
die;
(8) Have spots arranged so
that the side containing one spot is directly opposite the side containing six
spots, the side containing two spots is directly opposite the side containing
five spots and the side containing three spots is directly opposite the side
containing four spots; each spot shall be placed on the die by drilling into
the surface of the cube and filling the drilled out portion with a compound
which is equal in weight to the weight of the cellulose drilled out and which
forms a permanent bond with the cellulose cube, and shall extend into the cube
exactly the same distance as every other spot extends into the cube to an
accuracy tolerance of .0004 of an inch; and
(9) Have imprinted or impressed thereon the
name or trade name of the casino licensee in which the die is being used, and a
unique serialized number.
(10) Dice
used in the table games of Pai Gow Tiles and Pai Gow Poker must comply with the
requirements of section (1) thru (9) except as follows:
(a) Each die must be formed in the shape of a
perfect cube with ball edge corners and of a size no smaller than 0.5 inch
(1/2) on each side nor any larger than 0.625 inch (5/8) on each side.
(b) Instead of the name or logo of the casino
licensee, a casino licensee may have an identifying mark imprinted or impressed
on each die.
(c) The spots on each
die do not have to be equal in diameter.
(11) Dice used in the table game of Sic Bo
must comply with section (1) thru (9) except each die used in an automated Sic
Bo shaker must be formed in the shape of a cube 0.625 inch on each side with
ball edge corners.
30-1281
Dice - receipt, storage,
inspections, and removal from use.
(1)
When dice are received at the licensed establishment, for use in a licensed
establishment, they must be inventoried and the boxes shall be placed for
storage in a primary or secondary secure storage area.
(a) Approval must be obtained from the
Division before a licensee may store dice at a secondary non-licensed storage
area offsite.
(b) Dice maintained
in secondary storage areas shall be transferred to the primary storage area
before being distributed to the pits or tables.
(2) All primary and secondary storage areas
shall have two separate locks. The licensee's security department shall
maintain one key and the table games department shall maintain the other
key.
(3) As necessary, the licensee
shall remove the appropriate number of dice from the primary storage
area.
(4) Once removed from the
primary storage area, the licensee shall take the dice to the pit and shall
secure them in a single locked drawer designated for gaming instruments (i.e.,
cards, dice, roulette balls, and gaming forms) or distribute them to a
boxperson or other pit supervisor.
(a) Prior
to use in a game, the manager on duty or pit supervisor shall inspect the dice
with a micrometer, balancing caliper, a steel set square and a magnet or any
other instrument approved by the Division. A balancing caliper, a steel set
square and a magnet, shall be kept in a compartment at each craps table or pit
stand and shall be at all times readily available for use by the Division upon
request.
(b) Following this
inspection, the dice shall be placed in a cup on the table for use in gaming.
At all times while the dice are at the table, they shall never be left
unattended.
(c) If dice are stored
in the pit, they shall be kept in a single locked drawer designated for gaming
instruments (i.e., cards, dice, roulette balls, and gaming forms). Access to
the locked storage area is limited to the pit supervisor. The pit supervisor
shall maintain a current log that reflects the current number and color of dice
in the locked storage area. Any discrepancy shall be immediately reported to
the Division.
(5) The
licensee shall remove any dice from use any time there is any indication of
tampering, flaws or other defects that might affect the integrity or fairness
of the game, or at the request of the Division.
(6) At the end of the gaming day or at such
other times as may be necessary, a pit supervisor shall visually inspect each
die for evidence of tampering. Any evidence of tampering or suspected tampering
must be immediately reported to the Division.
(7) Any die showing evidence of tampering
shall be placed in a sealed envelope or container, identified by table number,
date, and time, and the envelope must be signed or initialed by the boxperson
and pit supervisor.
(8) All extra
dice in reserve that are to be destroyed or cancelled shall be placed in a
sealed envelope or container, with a label attached to each envelope or
container which identifies the date and time and is signed by the pit
supervisor.
(9) At least once each
gaming day, or at such other times as may be necessary, a licensed security
officer shall collect and sign all envelopes or containers of used dice and any
dice in reserve that are to be destroyed or cancelled and shall transport them
to a designated location approved by the Division for cancellation or
destruction. No dice that have been placed in a cup for use in gaming shall
remain on a table for more than 24 hours.
30-1282
Cancellation and destruction of
dice.
All dice removed from a game, except those retained for
Division inspection, shall be immediately cancelled to prevent reintroduction
of the dice to the game. Cancellation shall occur by use of a cancellation
tool, scribe or any other tool to produce a cancellation mark that is permanent
and clearly visible on each die. Licensees shall have the option to destroy the
cancelled dice by drilling a circular hole of at least three-sixteenths of one
inch (3/16") in diameter through the center of each die or by any other method
approved by the Director or the Director's designee.
30-1283
Electronic promotional credit
system definition. Eff 1/14/2012
"Electronic promotional credit system" (EPCS) means a system
of components, hardware, software and communication technology that securely
transmits credits to and from a slot machine in the form of electronic
promotional credits. There are two types of promotional credits in the
EPCS:
(1) Cashable electronic
promotional credits are the total value of cashable credits electronically
transferred to a slot machine by means of an external connection between the
slot machine and the EPCS. These credits must be redeemable for cash by the
patron.
(2) Non-cashable electronic
promotional credits are the total value of non-cashable credits electronically
transferred to or from the slot machine by means of an external connection
between the slot machine and the EPCS. These credits are not redeemable for
cash.
30-1284
Electronic promotional credit system control program requirements.
Eff 1/14/2012, Amended 11/30/14
Slot machines linked to an EPCS must have the ability to
recall the last 25 transactions received from and the last 25 transactions
transmitted to the EPCS. The transaction logs must include the transaction
value, and time and date. Alternatively, there can be a single 100-event log;
the single event log must have the type of transaction (upload/download)
including restrictions (cashable/non-cashable), transaction value, time and
date.
30-1285
Electronic promotional credit system standards. Eff
1/14/2012
(1) Communication
between slot machines, other devices and EPCS must be secured in a manner
approved by the Division. EPCS access controls (individual login and password)
must be used to secure all functions. All system users must be granted
requisite permission to a function(s) on any EPCS ensuring access controls
provide adequate segregation of duties.
(2) The communication process used between
gaming devices and the EPCS must be robust and stable enough to secure all
transactions such that all events can be identified and logged for subsequent
audit and reconciliation.
(3) In
addition to all other requirements of this section, the licensee must comply
with the following standards:
(a) All winning
wagers, including a winning wager made with non-cashable electronic promotional
credits, shall be paid with cashable credits;
(b) The cashable and non-cashable status of
promotional credits must be maintained. Cashable promotional credits must never
be converted to non-cashable promotional credits;
(c) All cashable electronic promotional
credits must be paid from the slot machine. Cashable electronic promotional
credits cannot be uploaded back to the EPCS;
(d) The EPCS must prompt the patron to enter
a unique identifier known as a Personal Identification Number (PIN) prior to
downloading electronic promotional credits;
(e) Patrons must access their promotional
credits utilizing their magnetic strip card and PIN;
(f) Any disclaimers and rules for the
promotional credits must be clearly identified or displayed to the
patron;
(g) If any communication
errors are present, there must be a message to notify the patron;
(h) The EPCS must prohibit direct wagering at
a slot machine through the use of a credit card or debit card;
(i) The EPCS must employ network clock
synchronization technology; and
(j)
The EPCS must maintain records of each download/upload and adjustment of
electronic promotional credits.
30-1286
Establishing electronic
promotion meters. Eff 1/14/2012
To allow the direct electronic transfer of promotional
credits to a slot machine, transfers must be recorded using the electronic
promotion metering methodology as defined in 30-1223.
30-1287
Personal identification number
(PIN). Eff 1/14/2012
EPCS allows patrons to download electronic promotional
credits to a slot machine from the EPCS through the use of a unique magnetic
strip card at the slot machine. The licensee issues a patron a unique magnetic
strip card. The patron establishes his/her PIN.
For security and verification purposes, when establishing a
pin, the EPCS must allow the patron to independently and confidentially enter a
secure PIN a minimum of two times; the numbers must successfully match each
time entered.
EPCS approved for use at the licensee's facility must
allow:
(1) No more than three (3)
consecutive failed PIN entry attempts prior to disabling access to electronic
promotional credits;
(2) The
entering of a PIN that is encrypted and masked from any view; and
(3) All patrons to have the ability to change
or authorize the change of their PIN which would include resetting the
PIN.
30-1288
Patron
online access. Eff 1/14/2012
If online access is provided for patrons, it must be
segregated from direct access to the EPCS or gaming system and/or logical
restrictions must exist to facilitate secure access.
30-1289
Communication. Eff
1/14/2012
The following types of messages must be displayed to patrons
on either the slot machine or a system display attached to the slot machine, to
indicate the reason(s) for transaction failure or unintended results:
(1) Invalid PIN- can prompt for re-entry, but
must not allow access until the correct PIN is provided. The EPCS must allow no
more than three (3) consecutive failed access attempts before the system
disables access to the electronic promotional credits;
(2) Communication Failure- must result if the
EPCS or any interfaced slot machine loses communication with each
other;
(3) Card Unknown/Locked-
must display a message indicating the EPCS is unavailable;
(4) Time-out must display a message if after
a specified timeframe from the time the patron has successfully input his/her
PIN, he/she does not download any electronic promotional credits. In lieu of a
message, the display may revert to a previous menu requiring the patron to
re-input his/her PIN prior to being able to download electronic promotional
credits; and
(5) Slot machines
interfaced to an EPCS must, at the slot machine level, display a relevant
informational message whenever any patron-initiated transaction occurs. During
the transaction, the slot machine must possess bi-directional communication and
must "lock" until the transaction is completed and the transfer is
confirmed.
30-1290
Promotional play without an established membership. Eff
1/14/2012
An EPCS may be used by licensees to issue promotional credits
to patrons who may not have an established membership ID on the EPCS. In this
case, a unique PIN is not required.
30-1291
Control system operations.
Eff 1/14/2012
At a minimum, the licensee must ensure the EPCS performs the
following functions:
(1) Validate the
identity of the device(s) from which a transmission is received;
(2) Monitor data for complete and accurate
transmission;
(3) Detect the
presence of corrupt or lost data packets; and
(4) As necessary, reject the
transmission.
30-1292
Transfer of electronic promotional credits. Eff
1/14/2012
All non-cashable credits must be wagered before any cashable
credits are committed. If non-cashable and cashable credits are co-mingled on
the credit meter of the slot machine, the slot machine must wager the credits
from the non-cashable credit balance first.
All cashable credits on a slot machine must be played or paid
out at the slot machine.
30-1293
Tiles and shaker - physical
characteristics.
Tiles shall:
(1) Pai
Gow Tiles shall be played with a set of 32 rectangular blocks to be known as
tiles. Each tile in a set shall be identical in size and shading to every other
tile in the set.
(2) Each tile used
in gaming at Pai Gow Tiles shall:
(a) Be made
of a non-transparent black material, formed in the shape of a rectangle, and be
of a size no smaller than 2.5 inches in length, one inch in width and 0.375
inches in thickness;
(b) Have the
surface of each of its sides perfectly flat, except that the front side of each
tile shall contain spots that shall extend into the tile exactly the same
distance as every other spot;
(c)
Have on the front of each tile an identifying feature unique to the retail
licensee;
(d) Have the texture and
finish of each side, with the exception of the front side, exactly identical to
the texture and finish of all other sides;
(e) Have the back and sides of each tile
within a set be identical and no tile within a set shall contain any marking,
symbol or design that will enable a person to know the identity of any element
on the front side of the tile or that will distinguish any tile from any other
tile within a set; and
(f) Have
identifying spots on the front of the tiles that are either red or white or
both.
(3) Each set of
tiles shall be packaged separately and shall be sealed completely in such a
manner so that any tampering shall be evident.
(4) Pai Gow Tiles and Pai Gow Poker shall be
played with a container, to be known as a "pai gow shaker," which shall be used
to shake three dice before each hand of pai gow is dealt in order to determine
the starting position for the dealing of the Pai Gow Tiles and Pai Gow Poker.
The pai gow shaker shall be designed and constructed to contain any feature the
Division may require to maintain the integrity of the game and shall, at a
minimum, adhere to the following specifications:
(a) The pai gow shaker shall be a standard
aluminum cup with lid, capable of housing three dice and shall be designed so
as to prevent the dice from being seen while the dealer is shaking it;
and
(b) The pai gow shaker shall
have the name or identifying logo of the gaming licensee imprinted or impressed
thereon.
30-1294
Tiles - receipt, storage,
inspections, and removal from use.
(1)
When tiles are received at the licensed establishment, for use in a licensed
establishment, they must be inventoried and the boxes shall be placed for
storage in a primary or secondary secure storage area. All sets of tiles shall
be added to the licensee's inventory log.
(a)
Approval must be obtained from the Division before a licensee may store tiles
at a secondary non-licensed storage area offsite.
(b) Tiles maintained in secondary storage
areas shall be transferred to the primary storage area before being distributed
to the pits or tables.
(2) All primary and secondary storage areas
shall have two separate locks. The licensee's security department shall
maintain one key and the table games department shall maintain the other
key.
(3) As necessary, the licensee
shall remove the appropriate number of tiles from the primary storage
area.
(4) Once removed from the
primary storage area, the licensee shall take the tiles to the pit and shall
secure them in a single locked drawer designated for gaming instruments (i.e.,
cards, dice, tiles, roulette balls, and gaming forms) or distribute them to a
dealer or other pit supervisor.
(a) Prior to
use in a game, the manager on duty or pit supervisor shall inspect the tiles
for any evidence of tampering, along with any marks or scratches that would
indicate what the possible value of the tiles are. The procedures for
inspecting all sets of tiles shall include but are not limited to the
following:
(i) The sorting of tiles by
pairs;
(ii) The visual inspection
of the sides and back of each tile for tampering, markings or alterations;
and
(iii) The inspection of the
sides and back of each tile with an ultraviolet light.
(b) Following this inspection, the tiles
shall be placed on the table for use in gaming. At all times while the tiles
are at the table, they shall never be left unattended.
(c) If tiles are stored in the pit, they
shall be kept in a single locked drawer designated for gaming instruments
(i.e., cards, dice, tiles, roulette balls, and gaming forms). Access to the
locked storage area is limited to the pit supervisor. The pit supervisor shall
maintain a current log that reflects the current number of tiles in the locked
storage area. Any discrepancy shall be immediately reported to the
Division.
(5) The
licensee shall remove any tiles from use any time there is any indication of
tampering, flaws or other defects that might affect the integrity or fairness
of the game, or at the request of the Division.
(6) At the end of the gaming day or at such
other times as may be necessary, a pit supervisor shall visually inspect each
tile for evidence of tampering. Any evidence of tampering or suspected
tampering must be immediately reported to the Division.
(7) Any tile showing evidence of tampering
shall be placed in a sealed envelope or container, identified by table number,
date, and time, and the envelope must be signed or initialed by the dealer and
pit supervisor.
(8) All extra tiles
in reserve that are to be destroyed or cancelled shall be placed in a sealed
envelope or container, with a label attached to each envelope or container
which identifies the date and time and is signed by the pit
supervisor.
(9) At least once each
gaming day, or at such other times as may be necessary, a licensed security
officer shall collect and sign all envelopes or containers of used tiles and
any tiles in reserve that are to be destroyed or cancelled and shall transport
them to a designated location approved by the Division for cancellation or
destruction. No tiles that have been placed on a table for use in gaming shall
remain on a table for more than 24 hours.
30-1295
Cancellation and destruction of
tiles.
All tiles removed from a game, except those retained for
Division inspection, shall be destroyed or cancelled within 72 hours to prevent
reintroduction of the tiles to the game. Licensees shall have the option to
destroy the tiles by drilling a circular hole of at least one quarter of one
inch (1/4") in diameter through the center of each tile, shredding by the
security department or a vendor approved by the Division or by any other method
approved by the Division.
30-1296
Cashless systems
(1) A cashless system allows players to play
gaming devices or authorized games through the use of a player card or other
approved interface method, which accesses a player's account at the gaming
system or other approved system. Funds may be added to this player cashless
account via coins, tickets, vouchers, bills, coupons, and digital/electronic
wallets, including sport betting wallets, and any other funding methods
approved by the Director. The account value may be reduced either through
transactions at a gaming device or by cashing out at a cashier's cage. A
cashless system is characterized as a system whereby a player maintains an
electronic account on the casino's database or digital wallet. A casino
establishes a process for the patron to access their cashless account,
including password and multi-factor authentication for mobile devices. All
monetary transactions between a supporting gaming device and the approved
cashless system must be secured. Secure access to a cashless account means a
method of uniquely identifying a process through which the licensee can verify
the identity of the patron and allow access to, or use of, a wagering account
or digital wallet, which can include the use of biometric identification
measures on a patron's mobile device. A patron shall not be able to make any
wagers using the cashless system until the patron's identity is confirmed,
during account creation, with an upload or physical validation of a valid
government issued picture identification credential coupled with an
identification method that enables the licensee to form a reasonable belief
that it knows the true identity of the patron. After the player's identity is
confirmed, the device must visibly display the present transfer options to the
patron, which requires selection using a keypad/touch screen, or other approved
interface method, before occurring. Such options shall include how many credits
the player wishes to withdraw and place on the gaming device the player is
playing. A system will debit the patron defined amount and add the credits to
the gaming device for play or for purchase of chip/tokens. Once play is
complete the player may move some of the credits back to the player's account
or cash out some credits. A system may require that the entire credit value be
transferred back to the system. The cashless system will define a period of
time with no activity, after which, a gaming device is considered idle. Once
idle, the system will transfer the remaining credits back to the player's
account.
Cashless systems must include the ability for the patron to
set limits on the amount of credits transferred from cashless accounts or the
amounts deposited into a digital wallet. The system must include initial patron
transfer or deposit limits that the patron may change. These limits shall first
be available to the patron at the time of account registration and any time the
account remains open. These limits must include the amount allowed to be
transferred and/or deposited, the total number of transfers in a 24-hour
period. Patrons funds held in an external funding account must be held in an
FDIC insured account. Patrons funds held in digital wallets or internal casino
accounts shall be included in the licensees reserve
requirements.
(2) Patron
accounts. In order to establish a cashless account or digital wallet, players
must provide the following:
(a) Legal
name;
(b) Date of birth;
(c) Social security number, but at a minimum
must be the last four digits thereof, or an equivalent identification number
for a noncitizen patron, such as a passport or taxpayer identification
number;
(d) Residential address; a
post office box is not acceptable;
(e) Electronic mail address;
(f) Telephone number;
(g) Any other information collected from the
patron used to verify his or her identity;
(h) Acknowledgement of the terms and
conditions of the cashless system; and
(i) Acknowledgement of the penalties for
violation of gaming regulations.
Using this information, licensees must verify the player's
identity, and then establish the patron account or digital wallet. To ensure
that patron information remains up-to-date, this information must be updated
regularly, with the frequency determined by the Director.
Personal information, like a patron's social security,
taxpayer identification number, and player access code must be
encrypted.
(3)
Currency transaction reporting. Licensees that allow players to use a cashless
gaming system must establish internal control minimum procedures to comply with
state and federal laws.
(4) Phases
of certification. For the approval of cashless systems see Regulation
30-1202.
(5) Configuring cashless
transactions on a gaming device. Since a cashless feature impacts the
electronic accounting meters, all communications between gaming devices and the
cashless system must be robust and stable enough to secure all transactions
such that all transaction can be identified and logged for subsequent audit and
reconciliation.
(6) Audit trails for
cashless transactions. A gaming device configured for cashless functionality
must have the ability to recall at least 25 monetary transactions received from
the gaming system or cashless system, and at least 25 monetary transactions
transmitted to the gaming system or cashless system. However, if a gaming
device has promotional or host-bonusing features, or both, enabled
simultaneously with cashless features, a single 100-event log is sufficient.
The following information must be displayed:
(a) The type of transaction
(upload/download);
(b) The nature of
the transaction (e.g. promotion, bonus, cash);
(c) The transaction value;
(d) The time and date; and
(e) The player's account number or a unique
transaction number, either of which can be used to authenticate the source of
the funds.
(7)
Transaction confirmation. The gaming device, system display or mobile device,
must be capable of providing confirmation or denial of every cashless
transaction initiated. This confirmation or denial must include:
(a) The type of transaction (upload or
download);
(b) The transaction
value;
(c) The time and date (if
printed confirmation);
(d) The
player's account number or a unique transaction number, either of which can be
used to authenticate the source of the funds; and
(e) Customer service contact information for
patrons to contact to provide further information regarding declined
transactions.
(8) Error
conditions. The following subdivisions outline the error conditions that apply
to the:
(a) Host system. The following
conditions must be monitored and a message must be displayed to the player at
the host card reader, for the following:
(i)
Invalid player access code or Player ID (prompts for reentry up to a certain
number of times); and
(ii) Account
unknown; and
(b) Any
credits on the cashless gaming device that are attempted to be transferred to
the host system, that result in a communication failure for which this is the
only available payout medium for the player to cash out, must result in an
error condition on the gaming device.
(9) Transfer of transactions. If a player
initiates a cashless transaction and that transaction exceeds game configured
limits including the credit limit, the transaction may only be processed
provided that the player is clearly notified that the player has received or
deposited less than requested amount to avoid player disputes.
(10) Identifying a cashless device. A player
shall be able to identify each cashless compatible gaming device by a means
left to the discretion of the Division. With the Division's approval the
licensee may remove display menu items that pertain to cashless operation for
gaming devices not participating; provide a host message indicating cashless
capability; or affix a specific sticker on devices to indicate participation or
non-participation.
(11) Systems in a
cashless environment. The gaming system and/or other approved system, must only
allow authorized licensed personnel the ability for changing of any of the
associated parameters or accessing any player account. Additionally, the
communication process used by the cashless gaming device and the gaming system
and/or other approved system, must be robust and stable enough to secure each
cashless transaction such that any failure event may be identified and logged
for subsequent audit and reconciliation.
Each licensee shall perform an annual system integrity and
security assessment conducted by an independent professional selected by the
licensee, subject to the approval of the Division. The independent
professional's report on the assessment shall be submitted to the Division
annually and shall include:
(a) The
scope of review;
(b) The name and
company affiliation of the individual(s) who conducted the
assessment;
(c) The date of the
assessment;
(d) The
findings;
(e) The recommended
corrective action, if applicable; and
(f) The casino licensee's response to the
findings and recommended corrective action.
(12) Modification of player information.
Player information may only be changed by an authorized, licensed, employee at
the request of the patron, or by the patron. Security of this information,
including a player access code or equivalent player identification must be
guaranteed at all times.
(13)
Balance adjustments. Licensees must establish the amount of an adjustment to an
account balance that requires a supervisor's approval with each adjustment
being logged or reported, or both, indicating who, what, when, and the item
value before the adjustment, including the reason for the adjustment.
(14) Security levels. The host system must
have the ability to structure permission levels and logins so that user roles
may be separated.
(15) Prevention of
unauthorized transactions. The following minimal controls shall be implemented
to ensure that each game is prevented from responding to any command for
crediting outside of a properly authorized cashless transaction:
(a) The network hub is secured either in a
locked and monitored room or area and no access is allowed on any node without
valid login and password;
(b) The
number of stations where critical cashless applications or associated databases
may be accessed is limited; and
(c)
The procedures shall be in place on the system to identify and flag suspect
player and employee accounts to prevent unauthorized use including:
(i) Establishing a maximum number of
incorrect PIN and/or login credential entries before account lockout;
(ii) Flagging of a suspected fraud account
lockout based on unusual player activity, including multiple funding sources,
chargebacks or where cards have been stolen;
(iii) Invalidating suspect accounts and
transferring balances into a new account at a legitimate patron's direction;
and
(iv) Establishing limits for
maximum cashless activity in and out as a global or individual variable to
preclude money laundering.
(16) Diagnostic tests on a cashless gaming
device. Any testing or test account must be logged by the host system. No
person may perform any cashless activity without being logged by the
system.
(17) Cashless system
technology. The host system may allow a player to access the player's account
using any tested and certified technology, including but not limited to
magnetic strip and smart cards, and mobile devices (e.g., cell
phones.)
(18) Loss of communication.
If communication between the cashless accounting system and the cashless gaming
device is lost, the game or system display must display a message or visual
indictor to the player that cashless transfers cannot currently be
processed.
(19) Encryption. All
communication relating to cashless operation must employ encryption technology,
which technology must be reviewed and approved by the Division. This section
does not apply to any communication between the gaming device and the interface
element.
(20) Cashless system logs.
The host system shall be able to produce logs for all pending and completed
cashless transactions. These logs shall be capable of being filtered by:
(a) Gaming device number;
(b) Player account; and
(c) Time and date.
(21) Cashless system reports. The host system
shall be able to produce the following financial and player reports:
(a) Player account summary and detail report.
This report shall be immediately available to a player upon request. The report
shall include beginning and ending account balance, transaction information
depicting gaming device number, dollar or credit amount, and date and
time;
(b) Liability report. This
report is to include previous days ending value or today's starting value of
outstanding cashless liability, total cashless-in and total cashless-out and
the current day's ending cashless liability;
(c) Cashless meter reconciliation summary and
detail report. This report shall reconcile each participating slot machine's
cashless meter against the host system's cashless activity; and
(d) Cashier summary and detail report. This
report shall include player account, buy-ins and cash-out, amount of
transaction, and the date and time of transaction.
(22) Monetary transactions. Any monetary
transaction between a supporting cashless gaming device and the host system
must be secured by an approved access method. After the player's identity is
confirmed, the device must present transfer options to the patron which
requires selection using a keypad or touch screen before occurring. Such
options may include how much money the player wishes to withdraw after ensuring
the player-imposed limits are not exceeded, and be placed on the cashless
gaming device. A host system may move the entire player's balance to the gaming
device for play, if doing so does not exceed the player imposed or gaming
device limits. Once play is complete the player may have the option to move
some of the credits back to the account or cash out. A host system may require
that the entire currency value of the credit balance be transferred back to the
cashless system.
(23) Adding money
to a player's account. Money may be added to the player's account via a cashier
station or any system-controlled kiosk. The system-controlled kiosk must be
tested and certified. Money may also be added by any supporting cashless gaming
device through credits won, the insertion of coins, vouchers, dollar currency,
or coupons.
(24) Removing money
from a player's account. Money may be removed from a player's account either
through downloading of credits to the cashless gaming device, by cashing out at
a cashier's cage, system-controlled kiosk, or the originating
digital/electronic wallet.
(25)
Movement of money. A player may be provided the option of moving the player's
system credit to a cashless gaming device through withdrawal from the player's
account, which is maintained by the host system. When the player is finished
playing, the player may deposit the balance from the gaming device onto the
player's account.
(26) Player
account balance. Current player account balance information shall be available
on demand from any participating gaming device via the associated card reader
or its equivalent, the digital wallet application, after confirmation of player
identity. The player account balance shall be presented in terms of currency to
the player.
BASIS AND PURPOSE FOR RULE 13
The purpose of Rule 13 is to establish procedures for the
use, redemption, destruction, and disposal of chips and tokens, and to require
wagers to be made only with cash, chips tokens, or other forms of approved
wagers in compliance with sections
44-30-819, C.R.S. and
44-30-824, C.R.S. The statutory
basis for Rule 13 is found in sections
44-30-201, C.R.S.,
44-30-203, C.R.S.,
44-30-302, C.R.S.,
44-30-819, C.R.S., and
44-30-824, C.R.S. Amended
8/14/15