Current through Register Vol. 47, No. 17, September 10, 2024
8-1 APPLICABILITY
(A) This rule applies to all employers unless
specified below under paragraph (B) or (C) of this section.
(B) Employers that are health care providers
or governmental entities that currently have their own occupational health care
provider system pursuant to §
8-43-404(5)(a)(ii)(A)
may designate health care providers from
their own system and are otherwise exempt from the requirement to provide a
list of alternate physicians or corporate medical providers
(1) If emergency care is provided, an
employer exempt under 8-1(B) shall designate an authorized treating physician
as allowed by statute when emergency care is no longer required. If an exempt
employer refers an injured worker to a physician who can attend the injured
worker when the injury occurred while the worker was away from the worker's
usual place of employment, such employer may designate an authorized treating
physician pursuant to 8-1(B) within seven (7) business days following the date
the employer has notice of the injury.
(2) If an exempt employer does not properly
designate a health care provider from its own system the injured worker may
select a provider of the worker's choosing.
(C) If an employer has a qualified on-site
health care facility, the employer may designate that facility as the
authorized treating physician.
(1) To be a
qualified on-site health care facility, the on-site facility must be under the
supervision and control of a physician, and a physician must be on the premises
or reasonably available.
(2) If the
employer designates an on-site health care facility, the employer must, within
seven (7) business days following notice of an on the job injury, provide the
injured worker with a designated provider list consistent with the provisions
of Rule 8-2. While the on-site health care facility shall be the initial
authorized treating physician, the injured worker may thereafter change to a
physician or corporate medical provider on the designated provider list if the
injured worker complies with all statutory and rule requirements for the one
time change of physician.
8-2 DESIGNATED PROVIDER LIST
(A) When an employer has notice of an
on-the-job injury, the employer or insurer shall provide the injured worker
with a written list of designated providers from which the injured worker may
select a physician or corporate medical provider. For purposes of this rule 8,
the list will be referred to as the designated provider list.
(1) A copy of the written designated provider
list must be given to the injured worker in a verifiable manner within seven
(7) business days following the date the employer has notice of the
injury.
(2) The designated provider
list must include contact information for the insurer of record including
address, phone number and claims contact information. If the employer is
self-insured, the same contact information is required including the names and
contact information of persons responsible for adjusting the claim.
(B) The designated provider list
may include any combination of physicians and/or corporate medical providers so
long as at least one physician or corporate medical provider is at a distinct
location without common ownership. If there are not at least two physicians or
corporate medical providers at distinct locations without common ownership
within thirty miles of the employer's place of business the list may be
comprised of providers at the same location or with common ownership.
(C) The number of physicians or corporate
medical providers required on the designated provider list is determined by the
number of physicians or corporate medical providers willing to treat an injured
employee within thirty miles of the employer's location:
AVAILABLE PROVIDERS WITHIN 30 MILES:
|
REQUIRED NUMBER OF DESIGNATED PROVIDERS TO BE
LISTED:
|
THREE OR LESS
|
ONE
|
AT LEAST FOUR BUT LESS THAN NINE
|
TWO
|
NINE OR MORE
|
FOUR
|
(D) A
physician or corporate medical provider is presumed willing to treat injured
workers unless the employer is specifically informed by the physician or
corporate medical provider to the contrary.
(E) If the employer fails to supply the
required designated provider list in accordance with this rule, the injured
worker may select an authorized treating physician or chiropractor of their
choosing.
8-3 EMERGENCY
DESIGNATION
(A) In an emergency situation the
injured worker shall be taken to any physician or medical facility that is able
to provide the necessary care. When emergency care is no longer required the
provisions of section 8-2 of this rule apply.
(B) If the injured worker is away from the
worker's usual place of employment at the time of the injury, the injured
worker may be referred to a physician in the vicinity where the injury occurred
who can attend to the injury. Within seven (7) business days following the date
the employer has notice of the injury the employer shall comply with the
provisions of section 8-2 of this rule.
8-4 INFORMATION PROVIDED BY DESIGNATED
PROVIDERS
(A) For the purposes of §
8-43-404(5)(a)(I)(A),
an interested party to a particular claim includes the injured worker, the
attorneys of record, the employer, the insurer, and any third party
administrator authorized to handle the specific claim.
(B) In order to provide information to assist
in choosing a physician or deciding to change physicians, an interested party
is entitled to receive a list of ownership interests and employment
relationships involving the provision of medical care, if any, by making a
written request for such information from a designated provider. A copy of the
written request must be provided by the interested party to the respondents'
representative(s). A physician who provides medical services on behalf of a
corporate medical provider, but does not act as a primary care physician, is
not subject to this provision. A designated provider shall utilize a form
established by the Division to provide this information.
(1) The designated provider's list of
ownership interests and employment relationships shall be current to within
thirty (30) days of the date of the request.
(2) If the form was not previously provided
and an interested party requests such information from a designated provider,
the form shall be provided within five (5) business days of the
request.
(3) If the information
referenced in this paragraph (B) is provided, no follow-up questions or request
for additional information shall be permitted, except for information allowed
pursuant to a hearing or discovery process.
(C) If the list of ownership interests and
employment relationships was not previously provided, and an interested party
requests the information in compliance with the provisions of Rule 8-4(B) and
the information is not provided in a timely manner, the interested party may
notify the respondents' representative(s) in writing. To be effective, such
notification must be made within seven (7) business days following the date the
information should have been provided.
(1)
Within seven (7) business days following timely notification pursuant to this
paragraph (C), the injured worker shall be provided with a substitute
authorized treating physician. If a substitute authorized treating physician is
not timely furnished the injured worker may select an authorized treating
physician of the worker's choosing.
8-5 ONE TIME CHANGE OF AUTHORIZED TREATING
PHYSICIAN WITHIN NINETY DAYS
(A) Within ninety
(90) days following the date of injury, but before reaching maximum medical
improvement, an injured worker may request a one-time change of authorized
treating physician pursuant to §
8-43-404(5)(a)(III).
The new physician must be a physician on the designated provider list or
provide medical services for a designated corporate medical provider on the
list. The medical provider(s) to whom the injured worker may change is
determined by the designated provider list given to the injured worker pursuant
to Rule 8-2 or 8-5(C).
(B) To make
a change pursuant to this Rule 8-5 the injured worker must complete and sign
the form established by the division for this purpose. The injured worker shall
submit the form to the employer by mailing or hand-delivering the completed
form to the person(s) designated by the employer to receive the form. The
person(s) so designated is listed on the designated provider list given to the
injured worker pursuant to Rule 8-2 or 8-5(C) as the respondents'
representative(s). The injured worker may, but is not required to, provide the
form to the impacted physicians. In any event, the respondents'
representative(s) shall notify the impacted physicians and the individual
adjusting the claim of the change, unless an objection is submitted pursuant to
paragraph (C) of this Rule 8-5.
(C)
If the insurer or employer believes the notice provided pursuant to this rule
does not meet statutory requirements and does not accept the change of
physicians, it must provide written objection to the injured worker within
seven (7) business days following receipt of the form referenced in paragraph
(B). The written objection shall set out the reason(s) for the belief that the
notice does not meet statutory requirements.
(1) If the employer or insurer does not
provide timely objection as set out in this paragraph (C), the injured worker's
request to change physicians must be processed and the new physician considered
an authorized treating physician as of the time of the injured worker's initial
visit with the new physician.
(2)
If written objection is provided and the dispute continues, any party may file
a motion or, if there is a factual dispute requiring a hearing, any party may
request that the hearing be set on an expedited basis.
8-6 TRANSFER OF MEDICAL CARE
(A) When there is a change of authorized
treating physicians, the physician who had been the authorized treating
physician remains authorized and is expected to provide necessary care until
the injured worker's initial visit with the new authorized physician, at which
time the treating relationship with the prior authorized treating physician
shall terminate.
(B) The insurer or
employer may facilitate the transfer of medical records to the new authorized
physician. Otherwise, the new authorized physician should request medical
records from the previous physician as soon as practicable. Upon receipt of a
request for medical records, the physician receiving the request shall provide
the medical records to the new physician within seven (7) calendar days
following the physician's receipt of the request. If any copying is necessary
the insurer shall pay for the copies consistent with the medical fee
schedule.
(C) The insurer, employer
or injured worker may schedule an appointment for the injured worker with the
new authorized physician. If the new authorized physician is unwilling or
unable to schedule an appointment to treat the injured worker, the injured
worker shall notify the respondents' representative(s) in writing. Upon
receiving such a notification, the respondents' representative(s) shall attempt
to facilitate the scheduling of an appointment, which shall be scheduled to
take place within thirty (30) days following the date of receipt of the
notification. If a timely appointment cannot be scheduled and the injured
worker does not agree to a later appointment, the injured worker shall be
provided with a substitute authorized treating physician. If, within seven (7)
business days following the date the respondents' representative(s) received
written notice that the appointment could not be scheduled, an appointment is
not scheduled or a substitute physician provided, the injured worker may select
an authorized treating physician of the worker's choosing.
8-7 CHANGE OF MEDICAL PROVIDER UNDER §
8-43-404(5)(A)(VI)
(A) In addition and separately from all the
other provisions of this Rule 8, an injured worker may submit a written request
to change physicians to the insurer or employer's authorized representative if
self-insured. Such a request must be on the form prescribed by the division of
workers' compensation.
(B) The
insurer or employer's authorized representative if self-insured shall have
twenty (20) days from the date of the certificate of service of the request
form to either grant permission for the requested change of physician or object
in writing on the form prescribed by the division of workers' compensation.
Failure to timely object shall be deemed a waiver of objection.
8-8 INDEPENDENT MEDICAL
EXAMINATIONS
(A) The following rules apply
when the employer or insurer requests an independent medical examination to be
conducted pursuant to §
8-43-404. Prior to each such
examination the employer or insurer shall ensure that the examining physician
is provided written notice that describes the requirements relating to
recording the examination as set out in statute and these rules.
(B) The examining physician shall provide
both parties with a written medical report prepared as a result of the
independent medical examination.
8-9 NOTICE TO CLAIMANT
(A) Prior to commencing the examination, the
injured worker must review and sign a form issued by the Division that contains
information regarding the independent medical examination process. A language
interpreter may provide assistance if necessary. This form may be presented by
the examining physician or by the employer, insurer or third-party
administrator any time prior to the examination. The injured worker shall sign
the form to reflect receipt of the information. The injured worker, examining
physician and all parties are entitled to a copy of the signed form. The
examination shall not take place unless the injured worker has signed the form.
Refusing to sign the form shall constitute refusal to submit to the independent
medical examination.
(B)
Immediately prior to the examination, the examining physician shall verbally
notify the injured worker that the examination will be audio
recorded.
8-10 AUDIO
RECORDING AND FEES
(A) The examining physician
shall not alter the recording.
(B)
The required audio recording shall be saved in a digital format. The examining
physician shall retain the original recording.
(C) The examining physician shall be
compensated for conducting the examination pursuant to the medical fee
schedule, Rule 18-6(G)(4)-Special Reports.
(D) If a party requests a copy of the audio
recording, regardless of which party makes the initial request, the first copy
of the recording is provided only to the injured worker. If the injured worker
makes the initial request for a copy of the recording, he/she shall be
responsible for the cost of the copy. If the employer/insurer makes the initial
request for a copy of the recording, it shall be responsible for the cost of
the copy provided to the injured worker. The physician may require payment
prior to releasing a copy of the recording.
8-11 PROCESS
(A) The recording shall not be released to
anyone other than a party to the claim or the Division. This rule does not
prohibit an employee or vendor of the examining physician or the Division from
access to the recording for purposes of copying or transcribing the
recording.
(B) Any party may
request a copy of the recorded examination within twenty (20) days of the date
the written medical report was issued. All requests for copies shall be made to
the examining physician, in writing, with a copy of the request to all other
parties. The written request shall include the address to which the copy is to
be provided along with payment as defined in Rule 18.
(C) If the injured worker makes the initial
request for a copy of the recording, the examining physician shall, within
fifteen (15) calendar days of the date of the written request, provide a copy
of the recording to only the injured worker.
(D) If the employer/insurer makes the initial
request for a copy of the recording, the employer/insurer's written request
shall instruct the examining physician to provide a copy of the recording only
to the injured worker. The employer/insurer's written request must also provide
the address for the injured worker. The examining physician shall provide a
copy to the injured worker within fifteen (15) calendar days of the date of the
written request.
(E) If the injured
worker alleges that the recording contains medical information not relevant to
the workers' compensation claim which should remain confidential, he/she must
raise that allegation in writing within fifteen (15) calendar days of the date
the copy of the recording was provided. The written allegation along with the
copy of the recording and a copy of the written medical report received by the
injured worker must be provided to the Division's Customer Service Unit. A copy
of the written allegation shall also be provided to the examining physician and
the employer/insurer. Within ten (10) days of the allegation being provided to
the employer/insurer, the employer/insurer may file a response to the injured
worker's allegation with the Division's Customer Service Unit. Failure to raise
an allegation in a timely manner results in the injured worker having waived
the right to raise any allegations of confidentiality in the
recording.
(F) Only medical
information that is not discussed in the written report generated by the
physician as a result of the independent medical examination may be raised
pursuant to paragraph (F) above. This limitation does not impact the injured
worker's ability to challenge any aspect of the written report.
(G) A written allegation from an injured
worker that the recording contains medical information that should remain
confidential must provide a sufficient level of detail. A sufficient level of
detail exists if the written statement provides general information as to what
medical information was communicated that should remain confidential, and why
the information should remain confidential within the context of the workers'
compensation claim. Raising medical issues contained in the report, or failing
to provide sufficient detail shall result in a summary denial of the allegation
by an ALJ.
(H) If no timely
allegation regarding confidential information pursuant to paragraph (F) is
made, the employer/insurer may then request a copy of the recording by
providing a written request to the examining physician, explaining that no
allegation was made by the injured worker and a copy of the recording may be
released to the employer/insurer. Payment to the examining physician shall be
included with this request. The examining physician shall provide a copy of the
recording within fifteen (15) calendar days of the date the written request is
received.
(I) If the injured worker
alleges that the recording contains confidential medical information as set out
in paragraph (F) of this rule, the employer/insurer shall not request a copy of
the recording until the allegation is resolved.
(J) If the Division receives an allegation
pursuant to paragraph (F), the Division will submit the recording, a copy of
the written medical report, the injured worker's allegation and any response
from the employer/insurer to an Administrative Law Judge either in the
Prehearing Unit or the Office of Administrative Courts.
(K) An Administrative Law Judge shall
consider the injured workers' allegations and any response, listen to the
recording in camera if necessary, and determine if the recording contains
confidential medical information not relevant to the claim.
(L) If an Administrative Law Judge determines
that the recording does not contain confidential medical information, the
Administrative Law Judge will issue an appropriate order and return the
recording to the injured worker. The employer/insurer may then request a copy
of the recording within twenty (20) days of the date the order was issued by
providing a written request, along with payment pursuant to Rule 18 to the
examining physician. The examining physician shall provide a copy of the
recording to the employer/insurer within fifteen (15) days calendar days of the
date the written request is received.
(M) If an Administrative Law Judge determines
that the recording contains confidential medical information, the
Administrative Law Judge shall issue an order to the parties and the examining
physician. The Administrative Law Judge shall then produce, or cause to be
produced, a copy of the recording with the confidential medical information
redacted. An order to redact information does not constitute a final decision
as to the relevancy of that information in any future proceeding. The
Administrative Law Judge will provide the original recording and the redacted
recording to the Division's Customer Service Unit. The Division will maintain
the copy of the original and redacted recording until the claim is closed.
Either party may obtain a copy of the redacted recording by providing a written
request, along with payment of $10, to the Division.
(N) If paragraph (M) applies and for any
reason the Administrative Law Judge is unable to redact the recording, the
Administrative Law Judge will issue an order that copies of the recording may
not be released and will provide the copy of the original recording to the
Division's Customer Service Unit. If necessary an Administrative Law Judge may
thereafter review the recording in camera to assist in resolving factual
disputes that may arise.
8-12 MAINTENANCE OF THE RECORDINGS
(A) Absent an order to the contrary, the
examining physician may destroy the recording twelve (12) months after the date
the examining physician's written report was issued.
(B) Any recording in the possession of the
Division may be destroyed once the claim is closed.
8-13 DISPUTES
If a dispute arises, such as, the examination was not
recorded, or if the recording is inaudible, the parties may file a motion with
an Administrative Law Judge if they cannot agree on a resolution. Each dispute
will be considered individually and determined based upon the specific facts in
existence so that the Administrative Law Judge may fashion an appropriate
remedy. Generally, the striking of the IME report will be the appropriate
remedy. If the examining physician was responsible for the faulty or inaudible
recording, the examining physician may be required to repeat the examination
without additional payment. If another party was responsible for a faulty or
inaudible recording that party may be required to pay for a repeat
examination.