Code of Colorado Regulations
1000 - Department of Public Health and Environment
1011 - Health Facilities and Emergency Medical Services Division (1011, 1015 Series)
6 CCR 1011-3 - STANDARDS FOR COMMUNITY INTEGRATED HEALTH CARE SERVICE AGENCIES
Section 9 - COMPLAINTS

Universal Citation: 6 CO Code Regs 1011-3 ยง 9

Current through Register Vol. 47, No. 5, March 10, 2024

9.1 When services commence, the Agency shall provide each consumer with:

9.1.1 Contact information for the Department and the Agency staff responsible for complaint intake and problem resolution;

9.1.2 Information regarding how to initiate a complaint; and

9.1.3 Information regarding the Agency's investigation and resolution process.

9.2 Complaints may be reported to the CIHCS Agency and/or the Department.

9.3 Complaints in writing against medical directors for violations of these rules may be initiated by any person, the Colorado Medical Board, the Colorado Board of Nursing, or the Department.

9.3.1 The Department may refer complaints made against medical directors to the Colorado Medical Board or the Colorado Board of Nursing for review.

9.4 The Agency shall refer to the appropriate regulatory body any credible allegation made against a CIHCS Agency provider who is licensed, regulated, or certified concerning the provision of care to the consumer, including an allegation concerning a provider acting outside of his or her scope of practice.

Disclaimer: These regulations may not be the most recent version. Colorado may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.