California Code of Regulations
Title 4 - Business Regulations
Division 3 - Bureau of Household Goods and Services
Article 10 - False or Misleading Advertising
Section 1314 - Disclosure of Guarantee
Current through Register 2024 Notice Reg. No. 38, September 20, 2024
All guarantees shall be in writing and shall be displayed or a copy thereof delivered to the customer prior to the sale of any article of furniture or bedding represented to be covered by a guarantee. A guarantee shall be deemed false and misleading unless it conspicuously and clearly discloses in writing the following:
(a) The nature and extent of the guarantee including a description of all parts, characteristics or properties covered by or excluded from the guarantee, the duration of the guarantee, and what must be done by a claimant before the guarantor will fulfill his obligation (such as returning the product and paying service or labor charges).
(b) The manner in which the guarantor will perform. The guarantee shall state all conditions and limitations, and exactly what the guarantor will do under the guarantee, such as repair, replacement or refund. If the guarantor or recipient of the guarantee has an option as to what may satisfy the guarantee, this must be clearly stated.
(c) The guarantor's identity and address shall be clearly revealed in any documents evidencing the guarantee.
1. Repealer of former Section 1314 and renumbering of former Section 1315.1 to Section 1314 filed 10-15-82; effective thirtieth day thereafter (Register 82, No. 42). For prior history, see Registers 81, No. 50 and 70, No. 32.
Note: Authority cited: Section 19034, Business and Professions Code. Reference: Sections 17500, 19150, 19152 and 19210, Business and Professions Code.
