California Code of Regulations
Title 22 - Social Security
Division 5 - Licensing and Certification of Health Facilities, Home Health Agencies, Clinics, and Referral Agencies
Chapter 5 - Referral Services
Article 4 - Services
Section 74307 - Counseling Procedures

(1) Assistance in the social and emotional adjustment of patient and family to problems accompanying the patient's admission to a health facility.

(2) Assistance to patient and family in understanding, accepting and following medical recommendations and other services intended to restore the patient to optimum adjustment within his capabilities.

(3) Assistance to patient and family in utilizing available community resources. Advice and information regarding public programs shall be confined to the supplying of names, phone numbers and addresses of agencies administering such programs. At no time shall any referral agency, its representatives or employees, hold out to give authoritative information on eligibility requirements, program benefits or other officially determined aspects of any public program.

(4) No member of the referral agency staff shall engage in the practice of clinical social work unless such member is a licensed clinical social worker.