California Code of Regulations
Title 22 - Social Security
Division 13 - Department of Child Support Services
Chapter 1 - Program Administration
Subchapter 1 - Operations
Article 1 - Definitions
Section 110164 - Complaint Receipt Date

Universal Citation: 22 CA Code of Regs 110164

Current through Register 2024 Notice Reg. No. 38, September 20, 2024

"Complaint receipt date" means the date when a local child support agency initially receives a complaint from a complainant, or receives a transferred complaint from another county.

(a) A written complaint shall be deemed to be received in one of the following ways:

(1) If mailed, five (5) business days from the date the request is postmarked. If the postmark is illegible, the date the request is received and date stamped by a local child support agency.

(2) If hand delivered, the date the request is received and date stamped by a local child support agency.

(b) An oral complaint shall be deemed to be received as of the date a complainant speaks to a local child support agency representative, asks to file a complaint, and provides the information that is the basis of a complaint to a local child support agency.

1. New section filed 6-26-2001 as an emergency; operative 7-1-2001 (Register 2001, No. 26). Pursuant to Family Code section 17306(e)(2), a Certificate of Compliance must be transmitted to OAL by 12-28-2001 or emergency language will be repealed by operation of law on the following day.
2. New section refiled 12-18-2001 as an emergency; operative 12-30-2001 (Register 2001, No. 51). Pursuant to Family Code section 17306(e)(2), a Certificate of Compliance must be transmitted to OAL by 6-28-2002 or emergency language will be repealed by operation of law on the following day.
3. Certificate of Compliance as to 12-18-2001 order transmitted to OAL 6-11-2002 and filed 7-24-2002 (Register 2002, No. 30).
4. Change without regulatory effect renumbering former section 110164 to new section 110204 and renumbering former section 120003 to section 110164 filed 3-24-2006 pursuant to section 100, title 1, California Code of Regulations (Register 2006, No. 12).

Note: Authority cited: Sections 17306, 17310 and 17312, Family Code. Reference: Sections 17800 and 17802, Family Code.

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