California Code of Regulations
Title 22 - Social Security
Division 1.8 - California Department of Aging
Chapter 6 - Office of the State Long-Term Care Ombudsman
Article 3 - Violations and Enforcement
Section 8040 - Interference with Actions of Office

Universal Citation: 22 CA Code of Regs 8040

Current through Register 2024 Notice Reg. No. 38, September 20, 2024

(a) No person shall willfully interfere with any lawful action of the Office. Violations of this Section may be the basis for the assessment of a civil penalty under Section 8045. No person shall:

(1) Willfully interfere with entry into a long-term care facility by duly authorized representatives of the Office in the lawful exercise of their responsibilities.
(A) Whenever a representative of the Office is seeking entry into a long-term care facility, they shall have on their person clearly visible photographic identification that is issued by the Office.

(B) Whenever a representative of the Office is seeking entry into a long-term care facility, they shall make available, upon request, a written copy of the laws and regulations that authorize the Office to, in performance of their duties, access the facility, residents and records.

(C) A person's interference with a representative of the Office after the representative has satisfied the requirements of sub-paragraphs (A) and (B) of this section, shall be deemed willful.

(2) Willfully interfere with confidential communications with complainants, patients, residents, or witnesses by representatives of the Office in the lawful exercise of their responsibilities. This includes the maintenance of confidentiality when requested by complainants, witnesses, patients or residents.

(3) Willfully interfere with access to, and the examination or copying of patients' or residents' medical or personal records requested under Section 9724 of the Welfare and Institutions Code, or other records necessary to carry out the responsibilities of the Office requested under Section 9723 of the Welfare and Institutions Code.

(4) Willfully interfere in any other way with the lawful work of duly authorized representatives of the Office.

(5) Discriminate, discipline, or retaliate against any employee, patient, resident, or volunteer in a long-term care facility for any communication made, or information given, to aid the Office in carrying out its duties and responsibilities.

(b) For purposes of subsections (a)(1), (2), (3), and (4), any interference with the lawful actions of the Office shall be deemed willful if the interference persists after the representative of the Office makes available to such person(s) photographic identification issued by the Office and a written copy of the laws and regulations that authorize the Office access.

(1) This subsection shall not apply when the person interfering with the representative of the Office is acting under the direction of an identified person who is authorized to take or recommend the taking of adverse employment actions against them.

(2) Any representative of the licensee who is authorized to take or recommend adverse employment action against an employee of a long-term care facility and who authorizes that employee to interfere with the lawful actions of the Office shall be deemed to have committed a willful violation under this section.

(c) The representative of the Office whose lawful actions under this section are interfered with shall, no later than twenty-four hours after such interference, submit a report describing the interference to the appropriate licensing agency and to the State Ombudsman.

(d) The representative of the Office whose lawful actions under this section are interfered with may seek the assistance of law enforcement as needed to carry out their responsibilities.

(e) If the State Ombudsman determines that any person or persons are continuing to interfere with the lawful duties of the Office, the State Ombudsman has the discretion to pursue appropriate legal remedies.

1. New section filed 5-7-87; operative 6-6-87 (Register 87, No. 20).
2. Change without regulatory effect amending NOTE filed 2-10-98 pursuant to section 100, title 1, California Code of Regulations (Register 98, No. 7).
3. Amendment of section filed 11-10-2020; operative 1-1-2021 (Register 2020, No. 46). Filing deadline specified in Government Code section 11349.3(a) extended 60 calendar days pursuant to Executive Order N-40-20 and an additional 60 calendar days pursuant to Executive Order N-66-20.

Note: Authority cited: Sections 9102, 9105 and 9745, Welfare and Institutions Code. Reference: Sections 9712.5, 9715, 9717, 9722, 9723, 9724, 9725, 9730 and 9732, Welfare and Institutions Code.

Disclaimer: These regulations may not be the most recent version. California may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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