California Code of Regulations
Title 2 - Administration
Division 7 - Secretary of State
Chapter 11 - Safe at Home Confidential Address Program
Section 22101.1 - Mail Receipt, Handling and Forwarding

(a) The Safe at Home program shall forward mail received by the Safe at Home Program and addressed to the Program Participant to the Program Participant no less than three times per week.

(b) To ensure accurate mail processing and mail forwarding, Program Participant mail received by Safe at Home shall include the Program Participant's name on file with Safe at Home and shall include the Program Participant's Safe at Home Authorization Number.

(c) Mail that does not include the Program Participant's Safe at Home Authorization Number may result in either a delay forwarding mail to the Program Participant, or in having the mail returned to sender if Safe at Home is unable to verify the true intended recipient.

(d) Mail forwarding to Program Participants may be delayed due to government closures, holidays, and weekends.

(e) Program Participant mail received by Safe at Home shall be no larger than 9x12 inches and 1/4 inch thick, and no greater than 16 oz. in weight. Mail that exceeds these dimensions shall be returned to sender.

(f) Certified and registered mail shall be forwarded as certified mail. All other express mail shall be forwarded as first class mail.

(g) The Safe at Home program shall not forward magazines, or mail that is identified as containing online purchases, medication, liquids or fragile items.

(h) Upon request by the Program Participant, the Safe at Home program shall hold Program Participant's mail for a period not to exceed two weeks.