California Code of Regulations
Title 16 - Professional and Vocational Regulations
Division 36 - Dispute Resolution Advisory Council
Article 3 - Grantee Operations, Training and Service Standards
Section 3622 - Orientation and Training of Neutral Persons
Current through Register 2024 Notice Reg. No. 12, March 22, 2024
(a) Each Grantee shall require that all persons who provide dispute resolution services on its behalf complete a training program. The training must be completed prior to the provision of dispute resolution services by that person.
(b) For purposes of fulfilling the requirements of section 468.2(g) of the Act, each Grantee shall provide an orientation and training program for mediators and other facilitators. The program shall consist of a minimum of 25 hours of classroom and practical training.
(c) The classroom training shall consist of a minimum of 10 hours of lecture and discussion, and shall address the following topics:
(d) The practical training shall consist of a minimum of 10 hours, which shall include role plays of simulated disputes and observations of actual dispute resolution services, including intake procedures as well as actual dispute resolution proceedings.
(e) The training shall provide for personal assessment and evaluation of the trainee.
(f) Grantees shall provide written verification of the dates and times at which the training was attended and completed to all trainees who satisfactorily complete the required orientation and training program.
(g) Any neutral person who has received training which complies substantially with these Regulations, or who has had at least 25 hours of dispute resolution experience prior to his or her provision of dispute resolution services, shall be deemed to have met the orientation and training requirements mandated by these Regulations. Such prior training or experience shall be verified by the program or organization through which it was rendered.
1. New section filed 8-31-89; operative 9-30-89 (Register 89, No. 36).
Note: Authority cited: Section 471, Business and Professions Code. Reference: Sections 467.2(b), 468.2(g), 468.3(b) and 471.3, Business and Professions Code.