California Code of Regulations
Title 16 - Professional and Vocational Regulations
Division 33 - Bureau of Automotive Repair
Chapter 1 - Automotive Repair Dealers and Official Stations and Adjusters
Article 7 - Disclosure Requirements for Automotive Repair Dealers
Section 3356 - Invoice Requirements
Current through Register 2024 Notice Reg. No. 12, March 22, 2024
(a) All invoices for service and repair work performed, and parts supplied, as provided for in Section 9884.8 of the Business and Professions Code, shall comply with this section.
(b) The invoice shall show the automotive repair dealer's registration number and the corresponding business name and address as shown in the Bureau's records.
(c) The invoice shall separately list, describe and identify all of the following:
(d) If a vehicle was delivered to the automotive repair dealer under unusual circumstances per section 3353.2, the automotive repair dealer shall also record the following additional information on the invoice:
(e) If additional authorization was obtained per section 3354(a), and the authorization was made orally or electronically, the automotive repair dealer shall record the oral or electronic authorization on the invoice.
"I acknowledge notice and oral approval of an increase in the original estimated price.
_________________________
(signature or initials)"
(f) If a customer is to be charged for a part, that part shall be specifically listed as an item in the invoice, as provided in paragraph (2) of subsection (c) above. If that item is not listed in the invoice, it shall not be regarded as a part, and a separate charge may not be made for it.
(g) Separate billing in an invoice for items generically noted as shop supplies, miscellaneous parts, fees for electronic communication with the smog check database, and the like, is prohibited.
(h) A customer's declination of repair or reassembly after teardown shall be documented by an automotive repair dealer on the teardown invoice as specified in section 3353 of this Article.
(i) Replaced parts that cannot be returned to a customer shall be documented by an automotive repair dealer on the invoice as specified in section 3355 in this Article.
(j) The automotive repair dealer shall give the customer a legible copy of the invoice.
1. New
section filed 6-26-74; designated effective 8-1-74 (Register 74, No.
26).
2. Amendment filed 12-23-76; effective thirtieth day thereafter
(Register 76, No. 52).
3. Amendment filed 6-9-78; effective
thirtieth day thereafter (Register 78, No. 23).
4. Amendment of NOTE
filed 2-22-83; effective thirtieth day thereafter (Register 83, No.
9).
5. Amendment of section filed 8-20-91; operative 9-19-91
(Register 92, No. 1).
6. Amendment of subsection (a) and NOTE filed
10-20-97; operative 11-19-97 (Register 97, No. 43).
7. Repealer and
new section filed 2-2-2007; operative 3-4-2007 (Register 2007, No.
5).
8. Amendment filed 9-13-2018; operative 9-13-2018 pursuant to
Government Code section
11343.4(b)(3)
(Register 2018, No. 37).
9. Change without regulatory effect
amending subsections (e)(2) and (f) filed 6-4-2019 pursuant to section
100, title 1, California Code of
Regulations (Register 2019, No. 23).
Note: Authority cited: Sections 137 and 9882, Business and Professions Code. Reference: Sections 9884.8, 9889.50 and 9889.52, Business and Professions Code; and Sections 12000 and 12001, Vehicle Code.