California Code of Regulations
Title 16 - Professional and Vocational Regulations
Division 33 - Bureau of Automotive Repair
Chapter 1 - Automotive Repair Dealers and Official Stations and Adjusters
Article 12.5 - Remedial Training for Automotive Repair Dealers and Course Provider Certification Program
Section 3395.7 - Remedial Training Course Content

Universal Citation: 16 CA Code of Regs 3395.7

Current through Register 2024 Notice Reg. No. 38, September 20, 2024

(a) Remedial training courses shall be administered by a certified provider in a classroom or online setting, including but not limited to, pre-recorded or live audio or video teleconferences, webinars, seminars, podcasts, broadcasts, or lectures via the internet. The training shall include instruction on automotive repair dealer compliance with the laws and regulations relating to all of the following areas:

(1) Estimate Requirements (section 3353);

(2) Customer Authorization (sections 3353.1, 3353.2, and 3354);

(3) Invoice Requirements (section 3356);

(4) Accepted Trade Standards (Article 8);

(5) Sublet Repair (section 3353(d));

(6) Return of Parts (section 3355);

(7) Advertising Requirements (section 3372.1);

(8) Guarantees and Warranties (sections 3375, 3376, and 3377); and

(9) Maintenance of Records (section 3358);

(b) A remedial training course shall provide a minimum of eight hours of instruction, exclusive of lunch and rest breaks.

1. New article 12.5 (sections 3395.7-3395.10) and section filed 5-31-2023; operative 7-1-2023 (Register 2023, No. 22).

Note: Authority cited: Sections 9882 and 9884.7, Business and Professions Code. Reference: Sections 9884.7, 9884.8, 9884.9, 9884.10 and 9884.11, Business and Professions Code.

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