California Code of Regulations
Title 16 - Professional and Vocational Regulations
Division 27 - Bureau of Electronic and Appliance Repair
Article 3 - Invoices, Estimates and Records
Section 2736 - Guarantee of Repair or Installation

Universal Citation: 16 CA Code of Regs 2736

Current through Register 2024 Notice Reg. No. 38, September 20, 2024

"Guarantee" or words of like import used in conjunction with the repair or installation of equipment as provided in the Act shall be provided the customer in writing and shall include disclosure of

(a) The nature and extent of the guarantee as to parts and/or labor.

(b) The identity of the guarantor.

(c) Where no guarantee is provided by the service dealer on his or her repair, or part thereof, or installation of equipment as provided in the Act, or part thereof, the invoice shall contain a written statement indicating repair parts or labor, or both parts and labor, which are not covered by the service dealer guarantee.

(d) Where no guarantee is provided by the service dealer on his or her repair and the service dealer has failed to comply with subsection (c) of this section, the service dealer shall be deemed to have provided a 30-day labor and a 90-day parts guarantee on the repair.

(e) The provisions of subsection (d) of this section shall not void or reduce any applicable guarantees or apply to a repair made under a manufacturer's guarantee or a service contract.

1. New section filed 1-6-88; operative 2-5-88 (Register 88, No. 3).
2. Amendment filed 6-14-91; operative 7-14-91 (Register 91, No. 36).

Note: Authority cited: Section 9814, Business and Professions Code. Reference: Sections 9841 and 9846, Business and Professions Code.

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