California Code of Regulations
Title 16 - Professional and Vocational Regulations
Division 27 - Bureau of Electronic and Appliance Repair
Article 3 - Invoices, Estimates and Records
Section 2722 - Written Estimate
Current through Register 2024 Notice Reg. No. 38, September 20, 2024
A written estimate for cost of repair shall include all costs for parts and labor and the initial service call if provided. The written estimate shall not be described with a minimum estimate amount.
(a) No service dealer shall charge for work done or parts supplied in excess of the written estimate without the prior oral or written consent of the customer, and if such consent is oral, the service dealer shall make a notation on the invoice of the date, time, name of person authorizing the additional repairs, telephone number called, if any, name of the person receiving such oral consent, conditions of such consent, if any, together with a specification of the additional parts and labor and the total additional cost.
(b) Sales tax and other applicable taxes shall not be considered part of the written estimate.
(c) Where a written estimate for the cost of repair is provided in the residence, the estimate shall include as part of the labor charge, all transportation and travel charges, including the initial service call.
1. Renumbering
and amendment of Section 2707 to Section 2722 filed 11-10-80; effective
thirtieth day thereafter (Register 80, No. 46).
2. New subsection
(d) filed 12-22-82; effective thirtieth day thereafter (Register 82, No.
52).
3. Amendment filed 1-6-88; operative 2-5-88 (Register 88, No.
3).
Note: Authority cited: Section 9814, Business and Professions Code. Reference: Sections 9841 and 9844, Business and Professions Code.
