California Code of Regulations
Title 13 - Motor Vehicles
Division 1 - Department of Motor Vehicles
Chapter 1 - Department of Motor Vehicles
Article 4.5 - Registration Services
Section 330.48 - Maintenance and Inspection of Business Records

Universal Citation: 13 CA Code of Regs 330.48

Current through Register 2024 Notice Reg. No. 38, September 20, 2024

(a) A registration service shall maintain the business records required to be retained by Section 11406 of the Vehicle Code and Sections 330.32, 330.42 and 330.46 for four years from the date the transaction, any departmental fees, or any compensation was last received from the client, whichever is the latest date.

(b) A registration service shall maintain the business records required to be retained by Section 11406 of the Vehicle Code and Sections 330.32, 330.42 and 330.46 at the principal place of business, except when the service has branch locations, records peculiar to each branch shall be maintained at the appropriate branch location.

(c) Upon approval by the department, records retained pursuant to subsection (a) may be maintained at a business location other than as required in subsection (b), provided that:

(1) The records are over 12 months old from the date the transaction, any departmental fees, or any compensation was last received from the client, whichever is the latest date; and

(2) A written request is submitted to the department specifying the location where the business records shall be maintained and granting the department authorization to inspect the records at the specified location.

(d) All business records maintained pursuant to this section shall be available for inspection by departmental employees at any business location specified by the department upon one business day's notice by the department, except as provided in Section 330.50(c)(1).

(e) The business records shall be maintained or retrievable by the unique identifying number on each department approved transaction authorization agreement form except as specified in Title 13, Section 330.32(g) and provided the listing sheet as described in Title 13, Section 330.44, California Code of Regulations, is maintained.

(f) The registration service shall ensure business records are stored and secured in such a manner that the confidentiality of client information is maintained.

(g) Business records that are maintained by the approved listing sheet shall be kept in date order.

1. Change without regulatory effect renumbering and amending former section 450.48 to section 330.48 filed 7-19-93 pursuant to title 1, section 100, California Code of Regulations (Register 93, No. 30).
2. New subsections (e)-(g) filed 7-18-2003; operative 8-17-2003 (Register 2003, No. 29).

Note: Authority cited: Section 1651, Vehicle Code. Reference: Sections 11406 and 11407, Vehicle Code.

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