California Code of Regulations
Title 13 - Motor Vehicles
Division 1 - Department of Motor Vehicles
Chapter 1 - Department of Motor Vehicles
Article 4.5 - Registration Services
Section 330.42 - Information for Clients

Universal Citation: 13 CA Code of Regs 330.42

Current through Register 2024 Notice Reg. No. 38, September 20, 2024

(a) In addition to the requirements of Vehicle Code Section 11406, for every transaction, a registration service shall enter into an authorization agreement with each client.

(b) The authorization agreement shall include the following information:

(1) A statement that "THIS IS NOT AN OPERATING PERMIT" shall appear in capital letters.

(2) A unique number assigned by the department.

(3) The name and occupational license number of the registration service.

(4) The identity of each vehicle by the vehicle identification number, year, make, type, and license plate number.

(5) The type of registration transaction.

(6) The true full name and signature of the client and a statement authorizing the Registration Service to act on the client's behalf.

(7) The residence address and daytime telephone number of the client.

(8) The driver license or identification card number and state of issue of the client.

(9) The signature of the registration service employee verifying the identity of the client and the date. The registration service employee shall confirm identity by visually verifying the client's state issued driver's license or identification card prior to signing the agreement.

(10) The estimated department fees collected.

(11) The service charge (fee), total DMV fees, and date collected by the registration service.

(12) The method of payment by the client.

(13) The printed name of the registration service employee who prepared the documents included in the transaction and the date of the document preparation.

(14) The name, business address, business telephone number, and signature of the registration service owner or employee authorized to sign for the owner or management as described in Section 330.02(b)(11)(E) and 330.20(b)(9) certifying under penalty of perjury under the laws of the State of California that the information entered on the form is true and correct and the date of the signature.

(15) The true full name and signature of the authorized registration service employee.

(16) A statement, signed and dated by the registration service owner or authorized representative, declaring the date and the name of the registration service employee authorized to submit documents on behalf of the registration service.

(17) A final statement of fees collected including: prior department fees collected and date, additional department fees collected and date, total department fees and date, department fees refunded and date, reason for refund (including dates for each), total service fee collected, and method of payment.

(c) The authorization agreement number shall be used exclusively, in numerical sequence, by the registration service to whom it was issued. It shall not be transferred to another registration service.

(d) The agreement shall be used by the registration service to record all transactions except those excluded by Title 13, Section 330.32, California Code of Regulations.

(e) The authorization agreement shall be prepared for distribution as follows:

(1) The original shall be submitted with the registration documents to the assigned department office.

(2) A copy shall be provided to the client prior to submission of the original to the department.

(3) A copy shall remain with the firm's business records at the principal place of business.

(f) The registration service shall maintain a record in numerical order of each authorization agreement issued, voided, or lost. For each agreement voided, the record shall indicate the date voided. For each agreement or group of agreements lost, the record shall indicate the date lost, and the series numbers of the agreement(s). The registration service shall notify the department in writing within 2 business days from the date of the discovery of the loss. A copy of the report of loss shall be retained with the record.

(g) Except as otherwise allowed by statute, authorization agreements shall not be duplicated or reproduced for any purpose other than for distribution as required in subsection (e).

1. Change without regulatory effect renumbering former section 450.42 to section 330.42 filed 7-19-93 pursuant to title 1, section 100, California Code of Regulations (Register 93, No. 30).
2. Repealer and new subsection (a), repealer of subsection (b), subsection relettering, and amendment of newly designated subsections (a)(1), (b) and (c) filed 10-2-96; operative 11-1-96 (Register 96, No. 40).
3. Amendment filed 7-18-2003; operative 8-17-2003 (Register 2003, No. 29).
4. Change without regulatory effect amending section filed 12-21-2016 pursuant to section 100, title 1, California Code of Regulations (Register 2016, No. 52).

Note: Authority cited: Section 1651, Vehicle Code. Reference: Section 11406, Vehicle Code.

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