California Code of Regulations
Title 13 - Motor Vehicles
Division 1 - Department of Motor Vehicles
Chapter 1 - Department of Motor Vehicles
Article 4.5 - Registration Services
Section 330.32 - Submitting Fees and Documents to the Department

Universal Citation: 13 CA Code of Regs 330.32

Current through Register 2024 Notice Reg. No. 38, September 20, 2024

(a) The submission to a registration service by a client of fees due to the department does not constitute receipt of the fees by the department.

(b) Whenever a registration service receives any fees due to the department for a registration transaction, the registration service shall submit the fees with any documents available for the registration transaction to the department within seven departmental business days of the receipt of the fees.

(1) Notwithstanding subsection (b) above, no registration service shall delay submitting the fees with any documents available for the registration transaction to the department when such a delay would cause the fees to be subject to penalty by the department, except when specifically authorized by the client to delay submission, and provided that the authorized delay does not cause the submission to exceed seven departmental business days from the receipt of the fees.
(A) The registration service shall maintain in their records documentation of a client's authorization to delay submission of fees or documents.

(2) Fees and documents submitted by the service through the mail shall be considered received by the department by midnight of the postmark date.

(3) Fees and documents submitted in person during the business hours of the department shall be considered received the same day.

(4) Fees and documents left at a departmental office after the close of business and found upon start of business the next business day shall be considered received by the department by midnight of the previous business day.

(c) All transactions submitted to the department shall be submitted on the transaction authorization agreement form as described in Title 13, Section 330.42, California Code of Regulations, unless exempted as described in subsection (j), (k), (l), or (m) of Section 330.32.

(d) A registration service shall submit registration work only to an office the registration service has been assigned to by the department.

(e) Registration service employees shall present their state issued driver licenses and/or identification cards when requested by a department employee. The department employee shall verify, using the list provided by the registration service identified in Section 330.02, that the individual has been identified by the licensee as an employee of the registration service. A department office shall not process transactions submitted by an individual not specified by the licensee as an employee of the registration service or an individual who refuses to provide identification to a department employee as described in this section.

(f) A client check made payable directly to the department shall be submitted by the registration service to the department solely for the transaction(s) for which the check was written.

(g) Documents submitted with missing or incomplete information shall be returned to the registration service for completion.

(h) Except as provided under subdivision (c) of Vehicle Code Section 4466, a registration service shall not submit an application for substitute or duplicate license plates unless the transaction is processed for a dealer and contains a vehicle report of sale; or is submitted for a member of the International Registration Plan (IRP) or Permanent Fleet Registration (PFR).

(i) All transactions must be submitted on a transaction authorization agreement as described in Section 330.42, and completed and signed by the client and the owner or employee authorized to sign for the owner or management identified on the employee listing described in Section 330.02(b)(11)(E) and/or Section 330.20(b)(11). A registration service that is a participant in the Business Partner Automation Program and only submits registration transactions electronically to the department is excluded from this requirement. A registration service submitting a transaction for a vehicle registered in the International Registration Plan (IRP), Permanent Fleet Registration Program (PFR), or Permanent Trailer Identification Program, or a vehicle registered as special equipment is excluded from this requirement.

(j) An information request submitted on a Registration Information Request for Lien Sale, form INF 1126 (REV 1/99), is excluded from the requirements in subdivision (i) of this section.

(k) A request for authorization to conduct a lien sale submitted on an Application for Lien Sale Authorization and Lienholder's Certification, form REG 656 (REV 1/99), is excluded from the requirements in subdivision (i) of this section.

(l) A registration service who enters into a contractual agreement with a dealer or dismantler, vessel agent, or lessor-retailer using the Registration Transaction Authorization Agreement, Occupational Licensee/Vessel Agent, Form REG 600A (New 3/26/03), is excluded from the requirement identified in subdivision (i) of this section, provided the agreement is maintained in the records of the principle place of business and the transactions are submitted on the approved listing sheet as described in Title 13, Section 330.44, California Code of Regulations.

(m) Registration transaction of an identical transaction type submitted for an individual registered owner and/or transactions submitted for a financial institution identified as the legal owner on the certificate of title of the vehicle may be submitted on the Transmittal of Registration Applications, Form FO 247 (REV 5/97), provided each transmittal is accompanied by a completed Transaction Authorization Agreement, Form REG 600 (New 3/26/2003).

1. Change without regulatory effect renumbering and amending former section 450.32 to section 330.32 filed 7-19-93 pursuant to title 1, section 100, California Code of Regulations (Register 93, No. 30).
2. Amendment of subsections (b)(1), (b)(4), (c) and (d) and new subsections (e)-(m) filed 7-18-2003; operative 8-17-2003 (Register 2003, No. 29).
3. Change without regulatory effect amending subsection (h) and NOTE filed 2-8-2005 pursuant to section 100, title 1, California Code of Regulations (Register 2005, No. 6).

Note: Authority cited: Section 1651, Vehicle Code. Reference: Sections 4466 and 11406, Vehicle Code.

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