California Code of Regulations
Title 10 - Investment
Chapter 7.66 - Technology, Trade and Commerce Agency Hyperlink Criteria for Central Reservation Services
Section 5359.6 - Usage and Reporting Requirements

Universal Citation: 10 CA Code of Regs 5359.6

Current through Register 2024 Notice Reg. No. 38, September 20, 2024

(a) On the seventh (7th) day of each month, all Central Reservation Services shall submit a usage report to the Office. The usage report shall contain the information described in subsections (a)(1) through (a)(9).

(1) The name, address, and e-mail address of the Central Reservation Service.

(2) The name and telephone of the Central Reservation Service's contact person.

(3) The number of new and the number of continuing Users that have accessed the Central Reservation Service during the prior month.

(4) The number of Users that have used the Central Reservation Service to make reservations at Lodging Properties during the prior month, the average number of nights those Users stayed at Lodging Properties, and the average nightly rate per stay.

(5) The number of Users that have used the Central Reservation Service to make Real Time Reservations at Lodging Properties during the prior month.

(6) The number of Users that have used the Central Reservation Service to cancel reservations at Lodging Properties during the prior month.

(7) The number of commissions earned by the Travel Agents and/or Tour Operators who booked reservations on the Central Reservation Service during the prior month.

(8) The number of Lodging Properties included in the Central Reservation Service's inventory and the Tourism Marketing Regions in which those properties are located. A General Central Reservation Services shall also provide the number of Lodging Properties in its inventory that have the capacity to provide Real Time Reservations and the aggregate number of guest rooms contained in its inventory.

(9) A certification signed and dated by the Central Reservation Service's Authorized Representative. The certification shall include the following language: I hereby certify, under penalty of perjury under the laws of the State of California, that the information provided in this report is true and correct and that I will inform the California Technology, Trade and Commerce Agency, Office of Tourism immediately of any changes therein.

(b) No later than March 1st of each year, the Office shall prepare and distribute an annual usage report to each Central Reservation Service that has a hyperlink on the Tourism Web Site. In the annual usage report, the Office shall compile and summarize the information collected pursuant to subsection (a), including the aggregate number of reservations made by Users on General Central Reservation Services and the aggregate number of reservations made by Users on Specialty Central Reservation Services.

(c) Any General Central Reservation Service that fails to attain at least fifteen percent (15%) of the total reservations made by Users of General Central Reservation Services, and any Specialty Central Reservation Service that fails to attain at least ten percent (10%) of the total reservations made by Users of Specialty Central Reservation Services shall be subject to the provisions set forth in section 5359.7.

1. New section filed 7-20-2001; operative 8-19-2001 (Register 2001, No. 29).

Note: Authority cited: Section 11152, Government Code. Reference: Sections 15364.51(f) and 15364.53, Government Code.

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