California Code of Regulations
Title 10 - Investment
Chapter 12 - California Health Benefit Exchange
Article 9 - Plan-Based Enrollers
Section 6712 - Conflict of Interest Standards
Current through Register 2024 Notice Reg. No. 38, September 20, 2024
(a) All PBEEs and PBEs shall:
(b) A record of the documentation required under subdivision (a)(5) of this Section shall be:
(c) Where enrollment services pursuant to this Article are provided to consumers over the phone, the PBEE shall keep copies of such conversations and shall make those records available for review by the Exchange on a quarterly basis.
(d) With regards to any QHP or other products offered in the Individual Exchange by QHP Issuers other than the PBEE with which the PBE has an exclusive appointment, a PBE:
(e) With regards to any other products offered by the PBEE outside the Individual Exchange with which the PBE has an exclusive appointment, a PBE shall cease to provide enrollment services in a manner deemed to be through the Exchange in order to provide any information or services related to other products offered by the entity.
1. New section
filed 9-30-2013 as an emergency; operative 9-30-2013 (Register 2013, No. 40). A
Certificate of Compliance must be transmitted to OAL by 4-1-2014 or emergency
language will be repealed by operation of law on the following day.
2.
New section, including amendment of subsections (a)(4)(B)(iii) and (b)(3), refiled
4-1-2014 as an emergency; operative 4-1-2014 (Register 2014, No. 14). A Certificate
of Compliance must be transmitted to OAL by 6-30-2014 or emergency language will be
repealed by operation of law on the following day.
3. New section refiled
6-26-2014 as an emergency pursuant to Government Code section
100504(a)(6),
as modified by Senate Bill 857 (Stats. 2014, c. 31); operative 7-1-2014 (Register
2014, No. 26). A Certificate of Compliance must be transmitted to OAL by 9-30-2015
pursuant to Government Code section
100504 or
emergency language will be repealed by operation of law on the following
day.
4. New section refiled with amendments to section and NOTE 10-2-2014
as an emergency pursuant to Government Code section
100504(a)(6),
as modified by Senate Bill 857 (Stats. 2014, c. 31); operative 10-2-2014 (Register
2014, No. 40). A Certificate of Compliance must be transmitted to OAL by 9-30-2015
pursuant to Government Code section
100504 or
emergency language will be repealed by operation of law on the following
day.
5. Editorial correction of HISTORY 3 (Register 2014, No.
51).
6. Senate Bill 75 (Stats. 2015, Ch. 18) modified Government Code
section
100504(a)(6)
to change the date upon which a Certificate of Compliance must be transmitted to
OAL. Pursuant to Government Code section
100504(a)(6),
as modified by Senate Bill 75 (Stats. 2015, Ch. 18), a Certificate of Compliance
must be transmitted to OAL by 9-30-2016 or the language in the emergency order of
10-2-2014 will be repealed by operation of law on the following day (Register 2015,
No. 38).
7. Certificate of Compliance as to 10-2-2014 order, including
further amendment of section, transmitted to OAL 4-12-2016 and filed 5-23-2016;
amendments effective 5-23-2016 pursuant to Government Code section
11343.4(b)(3)
(Register 2016, No. 22).
Note: Authority cited: Sections 100503 and 100504, Government Code. Reference: Section 100503, Government Code; and 45 Code of Federal Regulations, Sections 155.415, 155.1210 and 156.1230.