Current through Register Vol. 49, No. 9, September, 2024
Retailer Rules Arkansas Lottery Commission
Preface: The purpose of these rules is to proscribe the
procedures for licensing and administering the statewide network of lottery
retailers. These rules are issued pursuant to the authority vested in the ALC
under Ark. Code Ann. §§
23-115-601
et seq., and
23-115-207,
and the Arkansas Administrative Procedures Act, §§
25-15-201, et
seq.
Section 1.
Definitions.
1.1 "Act" means the
Arkansas Scholarship Lottery Act (Act 606 of 2009).
1.2 "ALC" means the Arkansas Lottery
Commission as created by the Act.
1.3 "Applicant" means any person applying for
a contract with the ALC for the purpose of selling lottery games to the
public.
1.4 "Application" means the
forms, documents or other information that the ALC requires an applicant to
submit to the ALC in order to apply for or maintain a retailer
contract.
1.5 "Compensation" means
money or anything of value received or to be received as a claim for services,
whether in the form of a retainer, fee, salary, expense, allowance,
forbearance, forgiveness, interest, dividend, royalty, rent, or any other form
of recompense or any combination thereof.
1.6 "Director" means the director of the
ALC.
1.7 "Game" means any
individual or particular type of lottery authorized by the ALC pursuant to the
Act including without limitation instant tickets and online game
tickets.
1.8 "Immediate Family"
means the father, mother, sister, brother, husband, wife, child, grandmother,
grandfather, grandchild, father-in-law, mother-in-law, sister-in-law,
brother-in-law, daughter-in-law, son-in-law, stepchild, grandmother-in-iaw,
grandfather-in-law, step grandchild, or any individual acting as parent or
guardian.
1.9 "Instant Game" means
a game in which a ticket is purchased and upon removal of a latex covering or
other covering on the front of the ticket or the opening of the sealed ticket,
the ticket bearer determines his or her winnings, if any, which are payable
upon presentation to a retailer or to the ALC for payment.
1.10 "Instant Ticket" means a printed card or
slip purchased for participation in an instant game.
1.11 "License" means an authorization granted
by the ALC to a person to sell lottery games, including without limitation the
execution of a contract between the ALC and the person relating to obligations
and terms for operating as a retailer.
1.12 "Lottery Proceeds" includes without
limitation:
(a) Unsold instant tickets
received by a retailer;
(b) Cash
proceeds of the sale of any lottery products;
(c) Net of allowable sales ALCs;
and
(d) Credit for lottery prizes
paid to winners by retailers.
1.13 "Online Game" means a lottery game in
which a player pays a fee to a retailer and selects or requests a randomly
generated (Quick Pick) combination of digits, numbers, or symbols, the type and
amount of play, and the drawing date, and receives a computer-generated ticket
with those selections printed on it.
1.14 "Online Terminal" means the electronic
computer terminal through which a retailer enters manually or by play slip the
combination of digits, numbers, or symbols selected by a player or by random
number generator (Quick Pick).
1.15
"Online Ticket" means a computer-generated ticket issued by a retailer to a
player as a receipt for the combination of digits, numbers, or symbols a player
has selected by him or herself or through a Quick Pick.
1.16 "Person" means any individual,
combination of individuals, corporation, partnership, unincorporated
association, or other legal entity.
1.17 "Preliminary background check" means a
completed Arkansas State Police check.
1.18 "Prize" means any award, financial or
otherwise, awarded by the ALC.
1.19
"Retailer" means a person who is licensed by the ALC to sell lottery
games.
1.20 "Responsible Person"
means an individual who has the authority to enter into a contract with the ALC
on behalf of themselves or any applicant.
1.21 'Share" means any intangible evidence of
participation in a lottery.
1.22
"Ticket" means any tangible evidence issued by a lottery to prove participation
in a lottery.
Section 2.
General Policies.
2.1
Application. These rules shall apply to the administration of the
statewide network of lottery retailers as licensed and regulated by the ALC. In
any decision made under these rules, the ALC shall take Into account the
particularly sensitive nature of the state lottery and shall act to promote and
ensure security, honesty, fairness, and integrity in the operation and
administration of the lottery and the objectives of raising net lottery
proceeds for the benefit of educational programs and purposes.
2.2
Administrative Hearings.
All administrative hearings held under these rules shall be held in
accordance with the Arkansas Administrative Procedure Act, Arkansas Code §
25-15-201 et
seq.
2.3
Authority of
Director. The Director may:
(a)
Contract with retailers for the sale of lottery games and shares;
(b) Establish a communication or line fee, if
determined to be a necessary business expense;
(c) Investigate and conduct hearings pursuant
to a retailer dispute;
(d)
Establish procedures for the collection of and penalties of retailer
accounts;
(e) Set fidelity fund and
surety bond amounts for retailers; and
(f) Take any other action necessary to carry
out and implement the Arkansas Scholarship Act, §
23-15-101
et seq., and any other rule, procedure, directive or order promulgated or
issued by the ALC.
Section
3.
Application.
3.1
General. Retailers must
meet the statutory and regulatory requirements for licensing, the security and
integrity standards of the ALC and promote the best interest of the Arkansas
Scholarship Lottery.
3.2
Application. A person interested In obtaining a license must submit an
application to the ALC on a form supplied for that purpose by the ALC. The
retail sales application shall be designed to solicit sufficient relevant
information from an applicant to permit the ALC to evaluate the applicant and
the sales location as required by the Act and regulations for issuance of a
license by the ALC.
3.3
Application Fee. An applicant for a retailer license shall be charged
the following fees:
(a) Initial Application
Fee - $100;
(b) Change of Ownership
Fee - $100;
(c) Additional Store
Location Fee -- $25.00;
(d) Change
of Location Fee - $25.00;
(e)
Change of Responsible Person Fee - $50.00;
(f) Renewal Fee -- $50.00.
3.4
Disclosure. The
Director may require any degree or type of disclosure necessary of the
applicant or any other person in order to assure the security and integrity of
the lottery including the source of funds, financing, and business income used
for the purchase and operation of the applicant's business, the name and
address of the owner or owners of the sales location, a copy of all agreements
whereby the applicant is entitled to possession of the sales location and the
names and addresses of owners, officers, directors or trustees who oversee or
direct the operation of the business. If the parent company, general partner,
limited partner, joint venturer, stockholder, member or manager of a limited
liability company is itself a corporation, trust, association, subsidiary,
partnership, joint venture or limited liability company, then the Director may
require that the applicant provide disclosure for such entity as if such entity
were a responsible person itself. An applicant must disclose to the ALC all
Information required by the Director.
3.5
Qualifications/Criteria.
A. In making a determination regarding a
licensing application, the Director shall consider the following, including
without limitation:
1. The applicant's
financial responsibility;
2.
Security of the applicant's place of business or activity;
3. Accessibility to the public including
compliance with the Americans with Disabilities Act;
4. The applicant's integrity; and
5. The applicant's reputation.
B. The applicant for a retailer
license shall be current in filing all applicable tax returns to the State of
Arkansas and in payment of all taxes, interest, and penalties owed to the State
of Arkansas, excluding items under formal appeal under applicable statutes.
Information regarding the applicant's tax filing status will be supplied to the
ALC by the Department of Finance and Administration.
C. The Director shall not select as a
retailer any person who:
1. Has been convicted
of a criminal offense related to the security or integrity of a lottery in this
or any other jurisdiction;
2. Has
been convicted of:
a. any illegal gambling
activity, false statements, false swearing, or perjury in this or any other
jurisdiction; or
b. any crime
punishable by more than one (1) year of imprisonment or a fine of more than one
thousand dollars ($1,000) or both. This subdivision shall not apply if the
person's civil rights have been restored and at least five (5) years have
elapsed from the date of the completion of the sentence without a subsequent
conviction of such a crime.
3. Has been found to have violated the Act or
any rule, policy, or procedure of the ALC unless at least ten (10) years has
passed since the violation or the ALC finds the violation both minor and
unintentional in nature;
4. Is a
vendor or an employee or agent of a vendor doing business with the
ALC;
5. Is a member of the
immediate family of a member of the ALC or the Arkansas Scholarship
Lottery;
6. Has made a statement of
material fact to the ALC knowing the statement to be false;
7. is engaged exclusively in the business of
selling tickets or shares;
8. Is
under 18 years of age; or
9. Is a
corporation or other form of business that is not authorized to do business in
Arkansas.
3.6
Prohibitions. An applicant shall not provide a gift or
compensation to the Director, an ALC member or ALC employee, or the immediate
family member of the Director, ALC member or ALC employee.
3.7
Background Check. An
applicant for a retailer license is subject to a background check including a
credit check and a criminal history check conducted by the Arkansas State
Police and the Federal Bureau of Investigation. Issuance of a retailer license
is dependent on passing the required background checks. The applicant shall
sign a consent to the release of information for all checks.
3.8
Waiver. In submitting an
application, the applicant expressly waives any claim against the State of
Arkansas, its agents, officers, employees, and representatives, and the ALC,
its Director, agents, officers, employees, and representatives for damages that
may result. Each applicant also accepts any risk of adverse public notice,
embarrassment, criticism, damages, or claims which may result from any
disclosure or publication by a third party of any public Information on file
with the ALC.
Section 4.
Retailer License.
4.1
Non-transferability of license. A retailer license is not transferable
and shall not be sold, given or assigned to any person. In the event of the
proven incapacity, death, receivership, bankruptcy or assignment for benefit of
creditors of any retailer, upon approval of the Director, the license may be
transferred to a court appointed or court confirmed guardian, executor or
administrator, receiver, trustee, or assignee for the benefit of creditors, who
may continue to operate the activity under the license, subject to the
provisions of these rules.
(a) The person to
whom a license is transferred hereunder must be otherwise qualified to hold a
license.
(b) The license following
transfer shall be void upon that person ceasing to hold such a court appointed
or court confirmed position.
(c)
The Director may condition the transfer of any license under this section upon
the posting of a bond or cash in lieu of a bond in such terms and conditions as
the Director may require.
4.2
License Term and Renewal. A
retailer's license remains in full force and effect until the termination date
indicated upon the license, but in no case more than one (1) year from the date
of the issuance of the license, the first operational year excepted. To request
renewal of a retailer license, every licensed retailer shall file a renewal
application and shall pay a renewal fee as set forth in Section
3.3 of these rules. A license
shall not be issued or renewed until the retailer contract is signed.
4.3
Inspection. A license
grants the ALC the irrevocable authority to inspect the location where games
may be sold or any other location under the control of the retailer where the
Director may have good cause to believe ALC materials and/or games are stored
or kept.
4.4
Retailer Loss
Coverage. A retailer shall be assessed an annual fee of up to one
hundred dollars ($100) per sales location to be deposited into the ALC's
fidelity fund. A retailer is required to obtain and maintain a surety bond
listing the ALC as principal in an amount determined by the Director for each
sales location, using an insurance company acceptable to the ALC. The Director
may also allow a retailer to deposit and maintain with the ALC securities that
are interest bearing or accruing. The securities shall be held in trust in the
name of the commission. Securities eligible are limited to:
(A) Certificates of deposit in an amount
fully insured by the Federal Deposit Insurance Corporation issued by solvent
banks or savings associations organized and existing under the laws of this
state or under the laws of the United States;
(B) United States Government bonds, notes,
and bills for which the full faith and credit of the United States Government
Is pledged for the payment of principal and interest; or
(C) Federal agency securities by an agency or
instrumentality of the United States Government.
4.5
Change in Application Information.
A license is valid only for the information contained in the
application. Any change to the information submitted in the application
including change of business name, change of location, change of ownership, or
change of status of background check may make the license invalid.
4.6
Provisional License. A
provisional license temporarily authorizes a lottery retailer to conduct the
sale of tickets pending processing of the general license or application
renewal.
A. The Director may issue a
provisional license to an applicant for a license after receipt of a person's
fully completed lottery retailer's application, the authorization of a complete
personal background check, and completion of a preliminary background check.
The provisional license shall expire at the time of issuance of the license or
forty-five (45) days from the date the provisional license is issued, whichever
occurs first. The provisional license may be extended by the Director for one
(1) additional forty-five (45) day period of time.
B. If the ownership of an existing lottery
retailer location changes, the Director may issue a provisional license to the
new owner. The provisional license shall expire seven (7) working days from the
date of issuance if the Director has not received the new owner's fully
completed lottery retailer's application and authorization of a complete
personal background check. If the required materials have been timely received
by the Director and a preliminary background check has been completed, the
provisional license shall expire at the time of issuance of the general license
or forty-five (45) days from the date the provisional license is issued,
whichever occurs first.
C. EFT
Transfers: If the Lottery enters into a temporary retailer contract with the
applicant, the contract will require the applicant to pay the amount due the
ALC from the sale of lottery tickets or shares by electronic funds transfer
(EFT). In most instances, amounts due the ALC will be collected via EFT at the
end of the fourth day after the close of the ALC business week. The applicant
must establish an account for deposit of money from the sale of lottery games
and shares with a financial institution that has the capability of making EFT
draws.
D. Termination: At the
Director's sole discretion, the Director may immediately terminate a temporary
retailer contract if the Director determines that continuing to contract with
the applicant is not in the best interest of the Lottery including, but not
limited to, when:
1. The applicant provided
false or misleading material information or the applicant made a material
omission in the application for a retailer contract;
2. The applicant Is arrested or convicted of
felony during the term of the temporary retailer contract;
3. An EFT payment is rejected for
non-sufficient funds (NSF), or the applicant fails to provide timely
information to the ALC regarding any change of the applicant's EFT bank
account;
4. Any other reason
contained In the contract or these rules that provides a basis for termination
of a retailer contract; or
5. When
the Director concludes that continuing to contract with the applicant may pose
a threat to the fairness, honesty, integrity, or security of the ALC and its
games.
4.7
Promotional License.A. The
Director may issue a promotional license for a marketing promotion for a period
not exceeding ninety (90) days for the sale of lottery games.
B. The Director may establish financial and
criminal history or other criteria for the issuance of a promotional license
based on the duration of the promotion and the variety and quantity of tickets
to be sold by the applicant.
C. The
Director may waive any license fees or charges in issuing a promotional license
and may establish procedures to streamline payments by promotional retailers to
the lottery.
D. Any retailer Issued
a promotional license must apply for and be issued a provisional/general
license in order to continue to sell lottery tickets after the expiration of
his/her promotional license.
4.8
Chain Retailers. The ALC
may treat more than one (1) retail location with identical owners as one (1)
chain retailer. Each retail location shall be issued a separate retailer number
or numbers and a unique "Retailer License". The Director may issue one (1)
billing statement for all retail locations or separate billing statements for
each retail location. If the chain retailer wishes to add a new retail
location, the chain retailer will not be required to undergo a new background
investigation.
Section
5.
Retailer Compensation.
5.1 A retailer shall receive commissions as
compensation from the ALC as follows:
(a) Base
Instant and Online Games commission: Five percent (5%) of each one dollar
($1.00) sold;
(b) Cashing
commission: One percent (1%) of each one dollar ($1.00) redeemed, up to the
cashing limit of five hundred dollars ($500.00);
(c) Selling commission: One percent (1%) of a
prize amount of ten thousand dollars ($10,000) or more on each ticket validated
and paid to a player. The selling commission shall not exceed fifty thousand
dollars ($50,000);
(d) Other
commissions: Up to ten percent (10%) on special games, as designated by the
Director.
Section
6.
Retailer Duties and Responsibilities.
6.1 This section contains duties to be
performed by the retailer in addition to any duties and responsibilities that
may be described in the retailer contract. The duties herein are not meant to
be exclusive. Other duties and requirements for retailers may be contained
elsewhere in these rules or in the Act.
6.2
Notices. The retailer must
notify the ALC if the following occurs:
(a)
Within fifteen (15) days of a material change In the qualifications of an
applicant;
(b) Immediately for
loss, theft, or destruction of any lottery property including but not limited
to instant tickets, ticket dispensers or play terminals;
(c) Within thirty (30) days prior to a change
of ownership or responsible person;
(d) Within thirty (30) days prior to a change
of sales location;
(e) Within ten
(10) days prior if the type of business undergoes a substantial
change;
(f) Within thirty (30) days
prior to a change of business structure. A change of business structure shall
mean the change from one form of business organization to another, such as from
sole proprietorship to partnership or corporation.
(g) Within fifteen (15) days prior to a
change of bank account information;
(h) Within thirty (30) days prior to a
cancellation of retailer's surety bond; or
(i) Immediately upon receiving damaged or
misprinted lottery tickets.
6.3
Games. The retailer must
perform the following duties as a condition of their license:
(a) Stock Equipment: Keep all lottery
equipment on the retailer's premises stocked with a variety of tickets, play
slips, computer-generated tickets, and any other ALC product required to be
sold.
(b) Perform Minor
Maintenance: Replace ribbons, ticket stock, and clear paper jams as may be
required for any of the equipment provided by the ALC for the sale of lottery
games.
(c) Maintain Paper Stock:
Install and use only approved lottery paper stock which has been specifically
assigned for the retailer when selling lottery games.
(d) Sell Games: Sell all lottery games
offered by the ALC during the retailer's normal business hours.
(e) Display: Retailer must display and
maintain all point of sale material as well as any advertising material as
requested by the ALC within the sales location.
(f) Redeemed tickets: As directed by the ALC,
deface all tickets redeemed for a prize.
6.4
Prizes.
A. A retailer shall immediately pay a valid
winning ticket upon presentment up to the required amount of five hundred
dollars ($500.00). A payment may be made in cash or by check or money order, at
the discretion of the retailer. Payments are subject to the same NSF policies
as payments to the ALC. In the event of exceptional circumstances, a retailer
may delay payment of a cash slip for a period of time not to exceed twenty-four
(24) hours from the time the player initially submits the cash slip to the
retailer for payment. "Exceptional circumstances" means rare and unforeseen
circumstances beyond the reasonable control of the retailer.
B. Within forty-eight (48) hours from the
time the player initially submitted the cash slip to the retailer for payment,
the retailer must submit to the ALC a written report of the delay of payment
and the exceptional circumstances that required the delay.
C. The Director may review claims of
exceptional circumstances and whether delayed payment was appropriate under the
circumstances. Upon the Director's request, the retailer must provide the
Director with evidence supporting a claim of exceptional circumstances. If a
retailer fails to comply with a request or fails to adequately support a claim
of exceptional circumstances, the Director shall find that the delay was not
appropriate and send a written notice to the retailer.
D. If the Director finds that the delay was
not appropriate, the retailer's delay of payment shall be considered a failure
to perform contract duties or requirements, and the ALC may take appropriate
action including termination of the retailer contract. Any appeal of the
Director's decision must be conducted pursuant to Section
8.5 of these rules.
6.5
Financial - Lottery
Proceeds.A. Fiduciary Duty.
1. All proceeds from the sale of tickets or
shares constitute a trust fund until paid to the ALC either directly or through
the ALC's authorized representative.
2. A retailer and officers of a retailer's
business have a fiduciary duty to preserve and account for retail lottery
proceeds, and retailers are personally liable for all lottery
proceeds.
3. Sales proceeds and
unused instant tickets must be delivered to the ALC or its authorized
collection representative upon demand.
B. Deposits/Accounts.
1. All retailers are required to place all
lottery proceeds due to the ALC in accounts in institutions insured by the
Federal Deposit Insurance Corporation not later than the close of the next
banking day after the date of their collection by the retailer until the date
they are paid to the ALC. At the time of the deposit, lottery proceeds are the
property of the ALC.
2. Retailers
shall establish a single separate electronic funds transfer account for the
purpose of:
a. Receiving moneys from ticket or
share sales;
b. Making payments to
the ALC; and
c. Receiving payments
for the ALC.
3. Unless
authorized in writing by the ALC, each retailer shall establish a separate bank
account for lottery proceeds that shall be kept separate and apart from all
other funds and assets and shall not be commingled with any other funds or
assets.
C. Failure to
Comply. If the ALC determines that a retailer failed to comply with subsection
(B)(1) of this section three (3) times within any consecutive twenty-four (24)
month period, the ALC may pursue business closure against the retailer under
Section 9 of these rules.
Section 7.
Retailer Prohibitions.
7.1
Sale
of Tickets of Shares.A. Tickets and
shares shall be sold only by the retailer at the location address stated on the
retailer license issued by the ALC.
B. Tickets may not be sold for more or less
than the amount set by the ALC.
C.
Tickets may not be sold by an individual under eighteen (18) years of
age.
D. Tickets may not be sold to
any individual under eighteen (18) years of age. Any retailer who knowingly
sells a lottery game or permits the playing of a lottery game to a person under
eighteen (18) years of age is guilty of a violation under Arkansas Code Ann.
§
23-115-901.
E. Tickets or shares may not be sold after
commencement of drawing for that particular lottery or after the end date of
that game as announced by the Director.
7.2
Prizes. A retailer may not
charge a player to either play a lottery game, nor charge any fees or impose
any requirements to redeem a valid winning ticket. A retailer must not pay to
the winner a prize amount more than the prize established by the
game.
7.3
Retailer Conduct.
A retailer may not exchange books, lottery tickets or paper ticket stock
with any other retailer. A retailer must sell tickets in book, page or
numerical order and may not play instant lottery tickets using any other method
other than fair chance or any method that is contrary to the principle that
every ticket has an equal and random chance of winning.
7.4
Inducements to Play. A
retailer shall not induce persons to play lottery games by extending credit or
by providing financial assistance, alcohol or any other compensation.
7.5
Trademark. A retailer may
not use the logo, trademark, or other advertising materials of the ALC without
prior written permission or authorization of the ALC unless the materials have
been provided to the Retailer by the ALC.
7.6
False promises. A retailer
must not conduct false or misleading advertising, in any form about the ALC or
lottery games including, but not limited to, claiming the odds of winning a
lottery game are different at the retailer's business than at any other
retailer's business.
7.7
Contracting for Goods or Services. A retailer shall not contract with
any person other than the ALC for Arkansas Scholarship Lottery products or
services except with the written approval of the ALC.
7.8
Gifts. A retailer shall not
provide a gift or compensation to the Director, an ALC member or an ALC
employee, or the immediate family member of the Director, ALC member or ALC
employee.
Section 8.
Cancellation, Suspension, Revocation, Denial or Termination.
8.1
Generally. If upon approval
of the ALC, the Director or his or her designee determines that cancellation,
denial, revocation, suspension, or rejection of renewal of a retailer license
is in the best interest of the Arkansas Scholarship Lottery, the public
welfare, or the State of Arkansas, the Director or his or her designee may
cancel, suspend, revoke, or terminate, after notice and a right to a hearing, a
retailer license issued hereunder.
8.2
Temporary Suspension. The
retailer license may be temporarily suspended by the Director or his or her
designee without commission approval or prior notice pending a
hearing.
8.3
Reasons.
A retailer license may be suspended, revoked, or terminated by the
Director or his or her designee for any one (1) or more of the following
reasons:
(a) Commission of a violation of the
Act or a rule of the ALC;
(b)
Failure to accurately or timely account for tickets, lottery games, revenues,
or prizes as required by the ALC;
(c) Commission of any fraud, deceit, or
misrepresentation;
(d) Insufficient
sales;
(e) Conduct prejudicial to
public confidence in a lottery;
(f)
The retailer's filing for or being placed in bankruptcy or
receivership;
(g) Any material
change as determined In the sole discretion of the ALC in any matter considered
by the ALC in executing the license with the retailer;
(h) The closure of the retailer's business;
or
(i) Failure to meet any of the
objective criteria established by the ALC.
8.4
Removal of ALC Material If
a retailer fails to meet any of the objective criteria established by the ALC,
the Director or his or her designee may remove instant tickets, online ticket
stock, and any and all property of the ALC from the retail location.
8.5
Administrative Hearing. Any
retailer or applicant aggrieved ("Aggrieved Party") by an administrative
decision by the Director may appeal that decision.
A. Time for Filing: The aggrieved party must
file a notice of appeal within twenty (20) days of the decision by sending a
notice of appeal to both the Director and the ALC Staff Attorney at the ALC
Main Office.
B. The Director, or a
Hearing Officer designated by him or her, shall have the exclusive authority to
decide all appeals.
C. After
submittal of a timely appeal and prior to issuance of a written decision, the
aggrieved party shall be afforded an opportunity to discuss with the Director
the issues giving rise to the appeal.
D. If the appeal is not resolved by mutual
agreement, the Director or Hearing Officer shall issue a written decision
within thirty (30) calendar days after the appeal was filed. The decision shall
include a statement of the Director's or Hearing Officer's decision, with
supporting rationale. If the Director or Hearing Officer fails to issue a
decision within this time limit, the aggrieved party may proceed as if the
Director or Hearing Officer had issued an adverse decision.
E. The Director or Hearing Officer shall
furnish a copy of the decision to the aggrieved party by certified mail, return
receipt requested, or by any other method that provides written evidence of
delivery, such as hand delivery by courier, express mail or overnight express
courier.
F. In lieu of a written
decision, the Director may, in his or her sole discretion, within thirty (30)
calendar days after the appeal is filed, give written notice to the aggrieved
party that the protest shall be resolved by a hearing conducted by the Director
or Hearing Officer. Notwithstanding the foregoing, the Commission may at any
time on its own motion direct that a appeal be resolved by a hearing conducted
by the Director or Hearing Officer.
G. All hearings conducted under this section
shall be conducted by the Director or by a Hearing Officer designated by the
Director. The decision as to whether the Director or a Hearing Officer will
conduct the hearing shall be in the sole discretion of the Director. The
Hearing Officer's actions, decisions, and orders shall be deemed to be on
behalf of the Director and effective as though taken by the Director, subject
to the appeals procedures as hereinafter provided.
H. If the Director determines under
Subsection F. that a hearing will be used to resolve an appeal, the hearing
shall be held within thirty (30) calendar days following the Director's
determination. A notice which will set forth the time, date, and location of
the hearing will be sent to the party or parties at least seven (7) calendar
days before the date set for such hearing.
I. In connection with the hearing, the
Director or Hearing Officer may:
1. Conduct
the hearing in an informal manner without formal rules of evidence or
procedure;
2. Require each party to
state, either orally or in writing, its position concerning the factual and
legal issues involved in the hearing;
3. Require each party to produce for
examination those relevant witnesses and documents under its control;
4. Rule on motions and other procedural items
pending before him or her, including without limitation the methods, scope and
extent of discovery available to the parties;
5. Regulate the course of the hearing and
conduct of the participants, including the imposition of reasonable time
limits;
6. Establish time limits
for submission of motions or memoranda;
7. Take official notice of any material fact
not appearing in evidence in the record, if the fact is among the traditional
matters of which judicial notice can be taken;
8. Administer oaths or
affirmations;
9. Issue subpoenas;
and
10. Join any necessary parties
to the hearing.
J. The
hearing shall be conducted before a court reporter. The aggrieved party shall
procure, at his or her own cost and own initiative, the court reporting
services (including the preparation of the transcript) for such hearing. The
original transcript of any such proceedings shall be submitted to the Director
or Hearing Officer as soon as the transcript is available, and in no event
later than five (5) calendar days following the conclusion of the hearing, and
shall be made a part of the record.
K. Any party may appear and be represented
with or without counsel at the hearing.
L. If a Hearing Officer conducts the hearing,
he or she shall make a written recommendation containing the Hearing Officer's
ruling, in the form of a proposed decision, to the Director, within thirty (30)
calendar days after receiving an original transcript of the hearing. If a
proposed decision is received by the Director, he or she must render a decision
in writing and deliver the decision to the parties within thirty (30) calendar
days after receiving the proposed decision from the Hearing Officer.
1. If the Director receives a recommendation
in a proposed decision from a Hearing Officer, he or she may:
a. Accept, modify, or reject the Hearing
Officer's recommendation in whole or in part;
b. Return the matter to the Hearing Officer
with instruction;
c. Make any other
appropriate disposition; or
d.
Issue a "no action" response.
2. If the Director issues a "no action"
response, then the determination in the proposed decision of the Hearing
Officer will be deemed to be accepted by the Director.
M. If the Director conducts the hearing, he
or she must render a decision in writing and deliver the decision to the
petitioner within thirty (30) calendar days after receiving an original
transcript of the hearing.
N. The
Director's decision and any proposed decision made by a Hearing Officer shall
be sent to the aggrieved party by certified mail, return receipt requested, or
any other method by which a written business record of delivery is kept, such
as hand delivery by courier, express mall or overnight express
courier.
O. An aggrieved party may
appeal a decision of the Director or Hearing Officer to the Commission. Any
appeal from a decision of the Director or Hearing Officer must be filed with
the Chair of the Commission at the ALC headquarters within five (5) business
days after the receipt of such decision to be considered timely.
P. Notice of any appeal shall also be filed
with Director and the Staff Attorney of the ALC by delivery by hand or courier
to the headquarters of the ALC.
Q.
An appeal must be in writing and shall contain the following:
1. Copy of the decision of the Director or
Hearing Officer; and
2. The basis
for the precise factual or legal error in the decision of the Director or
Hearing Officer from which the appeal is taken.
R. The Commission may review the record
without a hearing or oral argument and issue a written decision on behalf of
the ALC. The Commissioners, pursuant to the power granted to them in Arkansas
Code Ann. §
23-115-205,
may authorize its Legal Committee to hear and dispose of administrative appeals
from the Director as the Committee deems appropriate, including, but not
limited to, designating one of its members to consider an act on an appeal on
behalf of the Commission. Therefore, references herein to "Commissioners" or
"Commission" shall be read to take this delegation of authority into
account.
S. The Commission may in
its sole discretion:
1. Conduct its own review
or investigation;
2. Conduct a de
novo review in whole or in part; or
3. Allow oral argument, in the manner and
under procedures that the Commission deems appropriate under the
circumstances.
T. A copy
of the Commission's written decision will be sent to the aggrieved party by
certified mail, return receipt requested, or any other method by which a
written business record of delivery is kept, such as hand delivery by courier,
express mail or overnight express courier. The original written decision shall
be retained by the ALC. The written decision of the Commission will be final,
and no further appeal to the ALC will be allowed.
U. Any adverse final decision of the
Commission issued under this section shall be subject to judicial review
pursuant to Ark. Code Ann. §
23-115-209
by any person or entity who was a party to the appeal.
V. These rules provide the exclusive
procedure for a retailer or applicant appealing an administrative decision of
the Director.
Section
9.
Business Closure.
9.1
Authority-Notice.
A. Arkansas Code §
23-115-607
authorizes the Director to close the business of a retailer if the retailer
fails to comply with §
23-115-605(b)
and Section
6.5 of these Rules three (3)
times within any consecutive twenty-four (24) month period.
B. The Director shall give notice to the
retailer that the third delinquency in complying with Section
6.5 may result in the closure of
the business. The notice shall be in writing and delivered to the retailer by
either U.S. Postal Service or hand delivery.
C. If the Director determines that the
business will be closed, the Director shall notify the retailer by certified
mail or hand delivery that the business will be closed within five (5) business
days from the date of receipt of the notice.
9.2
Avoiding Closure. A
retailer may avoid closure of the business by:
(a) Remitting the delinquent lottery
proceeds; or
(b) Entering into a
written payment agreement approved by the Director to satisfy the lottery
proceeds delinquency.
9.3
Administrative Hearing.
A. A retailer may request an administrative
hearing concerning the decision of the Director to close the retailer's
business.
B. Within five (5)
business days after the delivery or attempted delivery of the notice required
by Section
9.1, the retailer may file a
written protest, signed by the retailer or his or her authorized agent, with
the Director stating the reasons for opposing the closure of the business and
requesting an administrative hearing.
C. A retailer may request that an
administrative hearing be held:
1. In
person;
2. By telephone;
3. Upon written documents furnished by the
retailer; or
4. Upon written
documents and any evidence to be produced by the Retailer at an administrative
hearing:
D. The Director
may determine whether an administrative hearing at which testimony is to be
presented will be conducted in person or by telephone;
E. A retailer who requests an administrative
hearing based upon written documents is not entitled to any other
administrative hearing before the rendering of the administrative
decision.
F. The administrative
hearing shall be conducted by a Hearing Officer appointed by the Director. The
Hearing Officer shall set the time and place for a hearing and give the
retailer notice of the hearing.
G.
At the administrative hearing, the retailer may be represented by an authorized
representative and present evidence in support of his or her
position.
H. The administrative
hearing shall be held within fourteen (14) calendar days of receipt by the
Director of the request for hearing.
I. The administrative hearing and
determinations made by the Hearing Officer under this subsection
13.C. are
subject to the Arkansas Administrative Procedure Act, §
25-15-201 et
seq.
J. The defense or defenses to
the closure of a business under this section are;
1. Written proof that the retailer remitted
the delinquent lottery proceeds due; or
2. That the retailer has entered into a
written payment agreement, approved by the Director, to satisfy the lottery
proceeds delinquency.
K.
The decision of the Hearing Officer shall be in writing with copies delivered
to the retailer and the Director by the United States Postal Service or by hand
delivery.
9.4
Judicial Relief.A. If the decision of
the Hearing Officer under Section
9.3 Is to affirm the closure of
the business, the decision shall be submitted in writing and delivered by the
United States Postal Service or by hand to the retailer.
B. The retailer may seek judicial relief from
the decision by filing suit within twenty (20) calendar days of the date of the
decision.
C. Jurisdiction for a
suit under this section to contest a determination of the Director shall be in
Pulaski County Circuit Court, where the matter shall be tried de novo.
1. If the Circuit Court finds that the
business closure order was appropriately issued by the Director, the Circuit
Court shall Issue an injunction against the retailer prohibiting the further
operation of the business.
2. If a
business subject to an injunction issued by the Circuit Court as provided in
this subchapter continues in operation, upon conviction, any person responsible
for the decision to operate the business after the Issuance of the injunction
shall be guilty of a Class A misdemeanor.
D. An appeal may be made from the Circuit
Court to the appropriate appellate court, as provided by law.
E. The procedures established by this section
are the sole methods for seeking relief from a written decision to close the
business of a retailer for failure to comply with §
23-115-605(b)
and Section
6.5 of these rules.
F. The decision to close the business of a
retailer shall be final either:
1. If the
retailer fails to request an administrative hearing under Section
9.3 or fails to seek judicial
relief under this section; or
2.
Upon the final decision of a circuit court or an appellate court.
G. It is unlawful for a business
to continue in operation after a business closure order is issued that is
upheld on appeal under this subchapter or not appealed by the retailer under
this Section
9.3.
H. Upon conviction, any person responsible
for the decision to operate the business in violation of these rules shall be
guilty of a Class A misdemeanor.
9.5
Procedure for Closure.
A. If a retailer fails to timely seek
administrative or judicial review of a business closure decision or if the
business closure decision is affirmed after administrative or judicial review,
the Director shall direct the Department of Finance and Administration to affix
a written notice to all entrances of the business that:
1. Identifies the business as being subject
to a business closure order; and
2.
States that the business is prohibited from further operation.
B. The Director may also direct
that the business be locked or otherwise secured so that it may not be
operated.
9.6
Revocation and Suspension of Business License.
A. The closure of a business under this
section shall be grounds for the suspension or revocation of any business
license granted under the laws of the State of Arkansas, excluding professional
licenses.
B. After the decision to
close the retailer's business becomes final, the Director shall contact the
appropriate administrative body responsible for granting licenses to operate
the business and report the closure of the business.
Section 10.
Powers.
All powers not specifically defined In these Rules are reserved to the
Director and the ALC under the Act.