Arkansas Administrative Code
Agency 126 - PUBLIC SERVICE COMMISSION
Division 05 - Secretary of the Commission
Rule 126.05.21-002 - Anti-Spoofing Rules

(a) Caller Identification Service

A service offered by a Provider that provides caller identification information to a device capable of displaying the information.

(b) Commercial Radio Service

Commercial Mobile Service as defined in Ark. Code Ann. § 23-17-403.

(c) Commission

The Arkansas Public Service Commission.

(d) Complainant

A Person who initiates a Docket before the Commission by filing a complaint pursuant to Rule 4.01.

(e) Party

(f) Person

As defined in Ark. Code Ann. § 23-1-101.

(g) Provider

As defined in Ark. Code Ann. § 23-17-122.

(h) Report

Documentation filed with the Commission containing information seeking to demonstrate that the Provider has complied with Ark. Code Ann. § 23-17-122(b).

(i) RPPs

The Commission's Rules of Practice and Procedure.

(j) Spoofing

Displaying or causing to be displayed a fictitious or misleading name or telephone number on an Arkansas resident's telephone caller identification service or using a third party to display or cause to be displayed a fictitious or misleading name or telephone number on an Arkansas resident's telephone caller identification service.

(k) Staff

Commission employees who may collectively participate in and appear as a Party in investigations at and Dockets before the Commission. Staff includes the Executive Director and the Tax Division Director of the Commission and employees who report to those directors.

(l) Telecommunications Services

As defined in Ark. Code Ann. § 23-17-403.

(m) Voice over Internet Protocol Service

As defined in Ark. Code Ann. § 12-10-303.

(a) A Provider shall file annually with the Commission, on or before July 1 of each year, a Report consisting of documentation demonstrating the Provider has implemented current and applicable technologies to identify and block telecommunications that violate Ark. Code Ann. §§ 4-88-107(a)(11), 4-88-108(a), 4-99-108(c), or 4-99-302(b), taking into consideration applicable state and federal laws, federal regulations, and costs.

(b) All Reports shall be filed in Docket No. 19-027-A.

(c) All filings shall conform to the Commission's RPPs.

(a) the Provider's contact information, including its name and address;

(b) if different from the most recent Report, the name, title, business address, telephone number, facsimile number, if any, electronic mail address, if any, and other contact information of the Person(s) the Provider designates to receive all process and official correspondence from the Commission.

(c) if different from the most recent Report, the name, title, address, telephone number, facsimile number (if any), and electronic mail address (if any) for at least one (1) but no more than two (2) individuals selected by the Provider to receive official service in this Docket;

(d) a list of the types of services provided, and for each type of service provided:

(a) Any Person challenging a Provider's compliance with Ark. Code Ann. § 23-

17-122, including the sufficiency of a Report filed under Section 3 of these ASRs, or any other act under Ark. Code Ann. § 23-17-122 shall do so in the form of a complaint. The complaint shall fully and clearly set out any alleged violation of Ark. Code Ann. § 23-17-122 or any ASRs committed by any Provider, and the exact relief desired. The complaint shall contain facts and information sufficient to fully apprise the Commission and the respondent of the facts and issues involved and to enable the respondent to prepare its answer to the complaint.

(b) Complaints shall be docketed and shall comply with the pleading and service requirements set forth in Section 3 of the RPPs except as specified by these ASRs.

(a) Upon the filing of a complaint, the Secretary of the Commission shall immediately serve a copy thereof upon each respondent along with the Summons in RPP Appendix 9-1 and notify each respondent that the complaint must be answered in writing within twenty (20) days after the date of service and that in case of failure to answer, an order may be entered against the respondent for the relief demanded in the complaint. The Commission may, for good cause shown, require the answer to be filed within a shorter time or extend the time in which an answer may be filed.

(b) Respondent's answer shall contain a specific denial of such material allegations of the complaint as are controverted and a statement of any new matter constituting a defense. If respondent has insufficient information to specifically admit or deny an allegation, respondent may so state and deny the allegation upon that ground.

(c) Any respondent failing to answer within the period prescribed shall be deemed in default and all relevant basic facts stated in said complaint shall be deemed admitted, unless the Commission waives the default for good cause shown.