Current through Register Vol. 49, No. 9, September, 2024
SECTION 1.
PURPOSE
The purpose of this rule and regulation is to provide for the
reasonable standardization of coverage and simplification of terms and benefits
of Medicare supplement policies; to facilitate public understanding and
comparison of such policies; to eliminate provisions contained in such policies
which may be misleading or confusing in connection with the purchase of such
policies or with the settlement of claims; and to provide for full disclosures
in the sale of disability insurance coverages to persons eligible for
Medicare.
SECTION 2.
AUTHORITY
This rule and regulation is issued pursuant to the authority
vested in the Commissioner under Act 72 of 1991 (First Extraordinary Session),
Ark. Code Ann. §
23-61-108,
§
23-66-201 through §
23-66-214,
§§
23-66-301,
et seq., §
23-79-109,
§
23-79-110,
§
23-85-105,
§ 23-74-122, §
23-75-111,
§
23-76-125 and
§§
25-15-202,
et seq., and
Public
Law 101-508.
SECTION 3.
APPLICABILITY AND
SCOPE
A.Except as otherwise
specifically provided in Sections 7, 12,13,16 and 21, this rule and regulation
shall apply to:
(1) All Medicare supplement
policies delivered or issued for delivery in this State on or after the
effective date of this regulation; and
(2) All certificates issued under-group
Medicare supplement policies which certificates have been delivered or issued
for delivery in this State.
B. This rule and regulation shall not apply
to a policy or contract of one or more employers or labor organizations, or of
the trustees of a fund established by one or more employers or labor
organizations, or r r combination thereof, for employees or former employees or
a combination thereof, or for members or former members, or a combination
thereof, of the labor organizations.
SECTION 4.
DEFINITIONS
For purposes of this rule and regulation:
A. "Applicant" means:
(1) In the case of an individual Medicare
supplement policy, the person who seeks to contract for insurance benefits,
and
(2) In the case of a group
Medicare supplement policy, the proposed certificateholder.
B. "Bankruptcy" means when a
Medicare-t-Choice organization that is not an issuer has filed, or has had
filed against it, a petition for declaration of bankruptcy and has ceased doing
business in the state.
C.
"Certificate" means any certificate delivered or issued for delivery in this
State under a group Medicare supplement policy.
D. "Certificate Form" means the form on which
the certificate is delivered or issued for delivery by the issuer.
E. "Continuos period of creditable coverage"
means the period during which an individual was covered by creditable coverage,
if during the period of the coverage the individual had no breaks in coverage
greater than sixty-three (63) days.
F.
(1)
"Creditable coverage" means, with respect to an individual, coverage of the
individual provided under any of the following:
(a) A group health plan;
(b) Health insurance coverage;
(c) Part A or Part B of Title XVIII of the
Social Security Act (Medicare);
(d)
Title XIX of the Social Security Act (Medicaid), other than coverage consisting
solely of benefits under section 1928;
(e) Chapter 55 of Title 10 United States Code
(CHAMPUS);
(f) A medical care
program of the Indian health Service or of a tribal organization;
(g) A State health benefits risk
pool;
(h) A health plan offered
under chapter 89 of Title 5 United States Code (Federal Employees Health
Benefits Program);
(i) A public
health plan as defined in federal regulation; and
(j) A health benefit plan under Section 5(e)
of the Peace Corps Act (22 United States Code
2504(e).
(2) "Creditable coverage" shall not include
one or more, or any combination of, the following:
(a) Coverage only for accident or disability
income insurance, or any combination thereof;
(b) Coverage issued as a supplement to
liability insurance;
(c) Liability
insurance, including general liability insurance and automobile liability
insurance;
(d) Workers compensation
or similar insurance;
(e)
Automobile medical payment insurance;
(f) Credit-only insurance;
(g) Coverage for on-site medical clinic;
and
(h) Other similar insurance
coverage, specified in federal regulations, under which benefits for medical
care are secondary or incidental to other insurance benefits.
(3) "Creditable coverage" shall
not include the following benefits if they are provided under a separate
policy, certificate-or contract of insurance or are otherwise not an integral
part of the plan;
(a) Limited scope dental or
vision benefits;
(b) Benefits for
long-term care, nursing home care, home health care, community-based care, or
any combination thereof; and
(c)
Such other similar, limited benefits as are specified in federal
regulations.
(4)
"Creditable coverage" shall not include the following benefits if offered as
independent, non-coordinated benefits:
(a)
Coverage only for a specified disease or illness; and
(b) Hospital indemnity or other fixed
indemnity insurance.
(5)
"Creditable coverage" shall not include the following if it is offered as a
separate policy, certificate or contract of insurance:
(a) Medicare supplemental health insurance as
defined under section 1882(g)(1) of the Social Security Act:
(b) Coverage supplemental to the coverage
provided under chapter 55 of Title 10, United States Code; and
(c) Similar supplemental coverage provided to
coverage under a group health plan.
G. "Employee welfare benefit plan" means a
plan, fund or program of employee benefits as defined in
29
U.S.C. Section 1002 (Employee retirement
Income Security Act).
H.
"Insolvency" means when an insurer is not possessed of assets at least equal to
all liabilities and required reserves together with its total issued and
outstanding capital stock, if a stock insurer, or the minimum surplus if a
mutual or reciprocal insurer, required by the Arkansas Insurance Code to be
maintained for the kind or kinds of insurance it is authorized to
transact.
I. "Issuer" includes
insurance companies, fraternal benefit societies, health care service plans,
health maintenance organizations, and any other entity delivering or issuing
for delivery in this State Medicare supplement policies or
certificates.
J. "Medicare" means
the "Health Insurance for the Aged Act, " Title XVIII of the Social Security
Amendments of 1965, as then constituted or later amended.
K. "Medicare Choice plan" means a plan of
coverage for health benefits under Medicare Part C as defined in [Section 1859,
Title IV, Subtitle A, Chapter 1 of
P.L.
105-33], and includes:
(1) Coordinated care plans which provide
health care services, including, but not limited to health maintenance
organization plans (with or without a point-of-service option), plans offered
by provider sponsored organization and preferred provider organization
plans;
(2) Medical savings account
plans coupled with a contribution into a Medicare Choice medical savings
account; and
(3) Medicare Choice
private fee-for-service plans.
L. "Medicare Supplement Policy" means a group
or individual policy of disability insurance or a subscriber contract (of
hospital and medical service associations or health maintenance organizations),
other than a policy issued pursuant to a contract under Section 1876 of the
federal Social Security Act (42 U.S.C. Section
1395 et seq.) or an issued policy under a
demonstration project specified in
42
U.S.C. §
1395ss(g)(l),
which is advertised, marketed or designed primarily as a supplement to
reimbursements under Medicare for the hospital, medical or surgical expenses of
persons eligible for Medicare.
M.
"Policy Form" means the form on which the policy is delivered or issued for
delivery by the issuer.
N.
"Secretary" means the Secretary of the United States Department of Health and
Human Services.
SECTION
5.
POLICY DEFINITIONS AND TERMS
No policy or certificate may be advertised, solicited or issued
for delivery in this State as a Medicare supplement policy or certificate
unless such policy or certificate contains definitions or terms which conform
to the requirements of this Section.
A. "Accident," "Accidental Injury," or
"Accidental Means" shall be defined to employ "result" language and shall not
include words which establish an accidental means test or use words such as,
"external, violent, visible wounds" or similar words of description or
characterization.
(1) The definition shall
not be more restrictive than the following: "Injury or injuries for which
benefits are provided means accidental bodily injury sustained by the insured
person which is the direct result of an accident, independent of disease or
bodily infirmity or any other cause, and occurs while insurance coverage is in
force."
(2) The definition may
provide that injuries shall not include injuries for which benefits are
provided or available under any workers' compensation, employer's liability or
similar law, or motor vehicle no-fault plan, unless prohibited by
law.
B. "Benefit Period"
or "Medicare Benefit Period" shall not be defined more restrictively than as
defined in the Medicare program.
C.
"Convalescent Nursing Home", "Extended Care Facility", or "Skilled Nursing
Facility" shall not be defined more restrictively than as defined in the
Medicare program.
D. "Health Care
Expenses" means expenses of health maintenance organizations associated with
the delivery of health care services, which expenses are analogous to incurred
losses of insurers.
Expenses shall not include:
(1) Home office and overhead costs;
(2) Advertising costs;
(3) Commissions and other acquisition
costs;
(4) Taxes;
(5) Capital costs;
(6) Administrative costs; and
(7) Claims processing costs.
E. "Hospital" may be defined in
relation to its status, facilities and available services or to reflect its
accreditation by the Joint Commission on Accreditation of Hospitals, but not
more restrictively than as defined in the Medicare program.
F. "Medicare" shall be defined in the policy
and certificate. Medicare may be substantially defined as "The Health Insurance
for the Aged Act, Title XVIII of the Social Security Amendments of 1965 as Then
Constituted or Later Amended," or "Title I, Part I of
Public Law
89-97, as Enacted by the Eighty-Ninth Congress of
the United States of America and popularly known as the Health Insurance for
the Aged Act, as then constituted and any later amendments or substitutes
thereof," or words of similar import.
G. "Medicare Eligible Expenses" shall mean
expenses of the kinds covered by Medicare, to the extent recognized as
reasonable and medically necessary by Medicare.
H. "Physician" shall not be defined more
restrictively than as defined in the Medicare program.
I. "Sickness" shall not be defined to be more
restrictive than the following:
"Sickness means illness or disease of an insured person which
first manifests itself after the effective date of insurance and while the
insurance is in force." The definition may be further modified to exclude
sicknesses or diseases for which benefits are provided under any workers,
compensation, occupational disease, employer's liability or similar law.
SECTION 6.
POLICY
PROVISIONS
A. Except for permitted
preexisting condition clauses as described in Section 7(A)(1) and Section
8(A)(1) of this rule and regulation, no policy or certificate may be
advertised, solicited or issued for delivery in this State as a Medicare
supplement policy if the policy or certificate contains limitations or
exclusions on coverage that are more restrictive than those of
Medicare.
B. No Medicare supplement
policy or certificate may use waivers to exclude, limit or reduce coverage or
benefits for specifically named or described preexisting diseases or physical
conditions.
C. No Medicare
supplement policy or certificate may include a policy fee or any other similar
charge. Applicants cannot be required to pay any fee other than the approved
premium.
D. No Medicare supplement
policy or certificate in force in the State shall contain benefits which
duplicate benefits provided by Medicare.
SECTION 7.
MINIMUM BENEFIT STANDARDS
FOR POLICIES OR CERTIFICATES ISSUED FOR DELIVERY PRIOR TO MAY 1,1992
No policy or certificate may be advertised, solicited or issued
for delivery in this State as a Medicare supplement policy or certificate
unless it meets or exceeds the following minimum standards. These are minimum
standards and do not preclude the inclusion of other provisions or benefits
which are not inconsistent with these standards.
A. General Standards. The following standards
apply to Medicare supplement policies and certificates and are in addition to
all other requirements of this rule and regulation.
(1) A Medicare supplement policy or
certificate shall not exclude or limit benefits for losses incurred more than
six (6) months from the effective date of coverage because it involved a
preexisting condition. The policy or certificate shall not define a preexisting
condition more restrictively than a condition for which medical advice was
given or treatment was recommended by or received from a physician within six
(6) months before the effective date of coverage.
(2) A Medicare supplement policy or
certificate shall not indemnify against losses resulting from sickness on a
different basis than losses resulting from accidents.
(3) A Medicare supplement policy or
certificate shall provide that benefits designed to cover cost sharing amounts
under Medicare will be changed automatically to coincide with any changes in
the applicable Medicare deductible amount and co-payment percentage factors.
Premiums may be modified to correspond with such changes.
(4) A "non cancellable" "guaranteed
renewable", or "n on cancellable and guaranteed renewable" Medicare supplement
policy shall not:
(a) Provide for termination
of coverage of a spouse solely because of the occurrence of an event specified
for termination of coverage of the insured, other than the nonpayment of
premium; or
(b) Be cancelled or
non-renewed by the issuer solely on the grounds of deterioration of
health.
(5)
(a) Except as authorized by the Commissioner
of this State, an issuer shall neither cancel nor non-renew a Medicare
supplement policy or certificate for any reason other than nonpayment of
premium or "material misrepresentation.
(b) If a group Medicare supplement insurance
policy is terminated by the group policyholder and not replaced as provided in
Paragraph (5)(d) of this Section, the issuer shall offer certificate holders an
individual Medicare supplement policy. The issuer shall offer the certificate
holder at least the following choices:
(i) An
individual Medicare supplement policy currently offered by the"" issuer having
comparable benefits to those contained in the terminated group Medicare
supplement policy; and
(ii) An
individual Medicare supplement policy which provides only such benefits as are
required to meet the minimum standards as defined in Section 8(B) of this rule
and regulation.
(c) If
membership in a group is terminated, the issuer shall:
(i) Offer the certificate holder the
conversion opportunities as are described in Subparagraph (b) of this
Subsection; or
(ii) At the option
of the group policyholder, offer the certificate holder continuation of
coverage under the group policy.
(d) If a group Medicare supplement policy is
replaced by another group Medicare supplement policy purchased by the same
policyholder, the issuer of the replacement policy shall offer coverage to all
persons covered under the old group policy on its date of termination. Coverage
under the new group policy shall not result in any exclusion for preexisting
conditions that would have been covered under the group policy being
replaced.
(6) Termination
of a Medicare supplement policy or certificate shall be without prejudice to
any continuous loss which commenced while the policy was in force, but the
extension of benefits beyond the period during which the policy was in force
may be predicated upon the continuous total disability of the insured, limited
to the duration of the policy benefit period, if any, or to payment of the
maximum benefits.
B.
Minimum Benefit Standards.
(1) Coverage of
Part A Medicare eligible expenses for hospitalization to the extent not covered
by Medicare from the 61 st day through the 90th day in any Medicare benefit
period;
(2) Coverage for either all
or none of the Medicare Part A inpatient hospital deductible amount;
(3) Coverage of Part A Medicare eligible
expenses incurred as daily hospital charges during use of Medicare's lifetime
hospital inpatient reserve days;
(4) Upon exhaustion of all Medicare hospital
inpatient coverage including the lifetime reserve days, coverage of ninety
percent (90%) of all Medicare Part A eligible expenses for hospitalization not
covered by Medicare subject to a lifetime maximum benefit of an additional 365
days;
(5) Coverage under Medicare
Part A for the reasonable cost of the first three (3) pints of blood (or
equivalent quantities of packed red blood cells, as defined under federal
regulations) unless replaced in accordance with federal regulations or already
paid for under Part B;
(6) Coverage
for the coinsurance amount of Medicare eligible expenses under Part B
regardless of hospital confinement, subject to a maximum calendar year
out-of-pocket amount equal to the Medicare Part B deductible ($ 100);
(7) Effective January 1, 1990, coverage under
Medicare Part B for the reasonable cost of the First three (3) pints of blood
(or equivalent quantities of packed red blood cells, as defined under federal
regulations), unless replaced in accordance with federal regulations or already
paid for under Part A, subject to the Medicare deductible amount.
SECTION 8.
BENEFIT
STANDARDS FOR POLICIES OR CERTIFICATES ISSUED OR DELIVERED ON OR AFTER MAY
1,1992
The following standards are applicable to all Medicare
supplement policies or certificates delivered or issued for delivery in this
State on or after May 1, 1992. No-policy or certificate may be advertised,
solicited, delivered or issued for delivery in this State as a Medicare
supplement policy or certificate unless it complies with these benefit
standards.
A. General Standards. The
following standards apply to Medicare supplement policies and certificates and
are in addition to all other requirements of this rule and regulation.
(1) A Medicare supplement policy or
certificate shall not exclude or limit benefits for losses incurred more than
six (6) months from the effective date of coverage because it involved a
preexisting condition. The policy or certificate may not define a preexisting
condition more restrictively than a condition for which medical advice was
given or treatment was recommended by or received from a physician within six
(6) months before the effective date of coverage.
(2) A Medicare supplement policy or
certificate shall not indemnify against losses resulting from sickness on a
different basis than losses resulting from accidents.
(3) A Medicare supplement policy or
certificate shall provide that benefits designed to cover cost sharing amounts
under Medicare will be changed automatically to coincide with any changes in
the applicable Medicare deductible amount and co-payment percentage factors.
Premiums may be modified to correspond with such changes.
(4) No Medicare supplement policy or
certificate shall provide for termination of coverage of a spouse solely
because of the occurrence of an event specified for termination of coverage of
the insured, other than the nonpayment of premium.
(5) Each Medicare supplement policy shall be
guaranteed renewable and
(a) The issuer shall
not cancel or nonrenew the policy solely on the ground of health status of the
individual; and
(b) The issuer
shall not cancel or nonrenew the policy for any reason other than nonpayment of
premium or material misrepresentation.
(c) If the Medicare supplement policy is
terminated by the group policyholder and is not replaced as provided under
Section 8(A)(5)(e), the issuer shall offer certificate holders an individual
Medicare supplement policy which (at the option of the certificate holder)
(i) Provides for continuation of the benefits
contained in the group policy, or
(ii) Provides for such benefits that as
otherwise meets the requirements of this Subsection.
(d) If an individual is a certificate holder
in a group Medicare supplement policy and the individual terminates membership
in the group, the issuer shall
(i) Offer the
certificate holder the conversion opportunity described in Section BW(5)(c),
or
(ii) At the option of the group
policyholder, offer the certificate holder continuation of coverage under the
group policy,
(e) If a
group Medicare supplement policy is replaced by another group Medicare
supplement policy purchased by the same policyholder, the issuer of the
replacement policy shall offer coverage to all persons covered under the old
group policy on its date of termination. Coverage under the new policy shall
not result in any exclusion for preexisting conditions that would have been
covered under the group policy being replaced.
(6) Termination of a Medicare supplement
policy or certificate shall be without prejudice to any continuous loss which
commenced while the policy was in force, but the extension of benefits beyond
the period during which the policy was in force may be conditioned upon the
continuous total disability of the insured, limited to the duration of the
policy benefit period, if any, or payment of the maximum benefits.
(7)
(a) A
Medicare supplement policy or certificate shall provide that benefits and
premiums under the policy or certificate shall be suspended at the request of
the policyholder or certificate holder for the period (not to exceed
twenty-four (24) months) in which the policyholder or certificate holder has
applied for and is determined to be entitled to medical assistance under Title
XIX of the Social Security Act, but only if the policyholder or
certificateholder notifies the issuer of such policy or certificate within
ninety (90) days after the date the individual becomes entitled to such
assistance.
(b) If suspension
occurs and if the policyholder or certificate holder loses entitlement to
medical assistance, the policy or certificate shall be automatically
reinstituted (effective as of the date of termination of entitlement) as of the
termination of entitlement if the policyholder or certificate holder provides
notice of loss of entitlement within ninety (90) days after the date of loss
and pays the premium attributable to the period, effective as of the date of
termination of
(c) Reinstitution of
such coverages:
(i) Shall not provide for any
waiting period with respect to treatment of preexisting conditions;
(ii) Shall provide for coverage which is
substantially equivalent to coverage in effect before the date of such
suspension; and
(iii) Shall provide
for classification of premiums on terms at least as favorable to the
policyholder or certificate holder as the premium classification terms that
would have applied to the policyholder or certificate holder had the coverage
not been suspended.
B. Standards for Basic (Core) Benefits Common
to All Benefit Plans Every issuer shall make available a policy or certificate
including only the following basic "core" package of benefits to each
prospective insured. An issuer may make available to prospective insureds any
of the other Medicare Supplement Insurance Benefit Plans in addition to the
basic core package, but not in lieu of it
(1)
Coverage of Part A Medicare Eligible Expenses for hospitalization to the extent
not covered by Medicare from the 61st day through the 90th day in any Medicare
benefit period;
(2) Coverage of
Part A Medicare Eligible Expenses incurred for hospitalization to the extent
not covered by Medicare for each Medicare lifetime inpatient reserve day
used;
(3) Upon exhaustion of the
Medicare hospital inpatient coverage including the lifetime reserve days,
coverage of the Medicare Part A eligible expenses for hospitalization paid at
the Diagnostic Related Group (DRG) day outlier per them or other appropriate
standard of payment, subject to a lifetime maximum benefit of an additional 365
days;
(4) Coverage under Medicare
Parts A and B for the reasonable cost of the first three (3) pints of blood (or
equivalent quantities of packed red blood cells, as defined under federal
regulations) unless replaced in accordance with federal regulations;
(5) Coverage for the coinsurance amount of
Medicare Eligible Expenses under Part B regardless of hospital confinement,
subject to the Medicare Part B deductible;
C. Standards for Additional Benefits. The
following additional benefits shall be included in Medicare Supplement Benefit
Plans "B" through "J" only as provided by Section 9 of this rule and
regulation.
(1) Medicare Part A Deductible:
Coverage for all of the Medicare Part A inpatient hospital deductible amount
per benefit period.
(2) Skilled
Nursing Facility Care: Coverage for the actual billed charges up to the
coinsurance amount from the 21st day through the 100th day in a Medicare
benefit period for posthospital skilled nursing facility care eligible under
Medicare Part A.
(3) Medicare Part
B Deductible: Coverage for all of the Medicare Part B deductible amount per
calendar year regardless of hospital confinement.
(4) Eighty Percent (80%) of the Medicare Part
B Excess Charges: Coverage for eighty percent (80%) of the difference between
the actual Medicare Part B charge as billed, not to exceed any charge
limitation established by the Medicare program or state law, and the Medicare
approved Part B charge.
(5) One
Hundred Percent (100%) of the Medicare Part B Excess Charges: Coverage for all
of the difference between the actual Medicare Part B charge as billed, not to
exceed any charge limitation established by the Medicare program or state law,
and the Medicare-approved Part B charge.
(6) Basic Outpatient Prescription Drug
Benefit: Coverage for Fifty Percent (50%) of outpatient prescription drug
charges, after a two hundred fifty dollar ($250) calendar year deductible, to a
maximum of one thousand two hundred fifty dollars ($1,250) in benefits received
by the insured per calendar year, to the extent not covered by
Medicare.
(7) Extended Outpatient
Prescription Drug Benefit: Coverage for fifty percent (50%) of outpatient
prescription drug charges, after a two hundred fifty dollar ($250) calendar
year deductible to a maximum of three thousand dollars ($3,000) in benefits
received by the insured per calendar year, to the extent not covered by
Medicare.
(8) Medically Necessary
Emergency Care in a Foreign Country: Coverage to the extent not covered by
Medicare for eighty percent (80%) of the billed charges for Medicare-eligible
expenses for medically necessary emergency hospital, physician and medical care
received in a foreign country, which care would have been covered by Medicare
if provided in the United States and which care began during the first sixty
(60) consecutive days of each trip outside the United States, subject to a
calendar year deductible of two hundred fifty dollars ($250), and a lifetime
maximum benefit of fifty thousand dollars ($50,000). For purposes of this
benefit, "emergency care" shall mean care needed immediately because of an
injury or an illness of sudden and unexpected onset.
(9) Preventive Medical Care Benefit: Coverage
for the following preventive health services:
(a) An annual clinical preventive medical
history and physical examination that may include tests and services from
Subparagraph (b) of this Subsection and patient education to address preventive
health care measures.
(b) Any one
or a combination of the following preventive screening tests or preventive
services, the frequency of which is considered medically appropriate:
(1) Fecal occult blood test and/or digital
rectal examination, or both;
(2)
Mammogram;
(3) Dipstick urinalysis
for hematuria, bacteriuria and proteinauria;
(4) Pure tone (air only) hearing screening
test, administered or ordered by a physician;
(5) Serum cholesterol screening (every five
(5) years);
(6) Thyroid function
test;
(7) Diabetes
screening.
(c) Influenza
vaccine administered at any appropriate time during the year and Tetanus and
Diphtheria booster (every ten (10) years).
(d) Any other tests or preventive measures
determined appropriate by the attending physician.
Reimbursement shall be for the actual charges up to one hundred
percent (1002) of the Medicare-approved amount for each service, as if Medicare
were to cover the service as identified in American Medical Association Current
Procedural Terminology (AMA CPT) codes, to a maximum of one hundred twenty
dollars ($120) annually under this benefit. This benefit shall not include
payment for any procedure covered by Medicare.
(10) At-Home Recovery Benefit: Coverage for
services to provide short term, at-home assistance with activities of daily
living for those recovering from an illness, injury or surgery.
(a) For purposes of this benefit, the
following definitions shall apply:
(i)
"Activities of daily living" include, but are not limited to bathing, dressing,
personal hygiene, transferring, eating, ambulating, assistance with drugs that
are normally self-administered, and changing bandages or other
dressings.
(ii) "Care provider"
means a duly qualified or licensed home health aide or homemaker, personal care
aide or nurse provided through a licensed home health care agency or referred
by a licensed referral agency or licensed nurses registry,
(iii) "Home" shall mean any place used by the
insured as a place of residence, provided that such place would qualify as a
residence for home health care services covered by Medicare. A hospital or
skilled nursing facility shall not be considered the insured's place of
residence.
(iv) "At-home recovery
visit" means the period of a visit required to provide at home recovery care,
without limit on the duration of the visit, except each consecutive 4 hours in
a 24-hour period of services provided by a care provider is one visit
(b) Coverage Requirements and
Limitations
(i) At-home recovery services
provided must be primarily services which assist in activities of daily
living.
(ii) The insured's
attending physician must certify that the specific type and frequency of
at-home recovery services are necessary because of a condition for which a home
care plan of treatment was approved by Medicare.
(iii) Coverage is limited to:
(I) No more than the number and type of
at-home recovery visits certified as necessary by the insured's attending
physician. The total number of at-home recovery visits shall not exceed the
number of Medicare approved home health care visits under a Medicare approved
home care plan of treatment;
(II)
The actual charges for each visit up to a maximum reimbursement of forty
dollars ($40) per visit;
(III) One
thousand six hundred dollars ($1,600) per calendar year;
(IV) Seven (7) visits in any one
week;
(V) Care furnished on a
visiting basis in the insured's home:
(VI) Services provided by a care provider as
defined in this Subsection;
(VII)
At-home recovery visits while the insured is covered under the policy or
certificate and not otherwise excluded;
(VIII) At-home recovery visits received
during the period the insured is receiving Medicare approved home care services
or no more than eight (8) weeks after the service date of the last Medicare
approved home health care visit,
(c) Coverage is excluded for:
(i) Home care visits paid for by Medicare or
other government programs; and
(ii)
Care provided by family members, unpaid volunteers or providers who are not
care providers.
(11) New or Innovative Benefits: An issuer
may, with the prior approval of the Commissioner, offer policies or
certificates with new or innovative benefits in addition to the benefits
provided in a policy or certificate that otherwise complies with the applicable
standards. The new or innovative benefits may include benefits that are
appropriate to Medicare supplement insurance, new or innovative, not otherwise
available, cost-effective, and offered in a manner which is consistent with
the-goal of simplification of Medicare supplement policies.
SECTION 9.
STANDARD MEDICARE SUPPLEMENT BENEFIT PLANS
A. An issuer shall make available to each
prospective policyholder and certificate holder a policy form or certificate
form containing only the basic core benefits, as defined in Section 8(B) of
this rule and regulation.
B.. No
groups, packages or combinations of Medicare supplement benefits other than
those listed in this Section shall be offered for sale in this State, except as
may be permitted in Section 8(C)(11) and in Section 10 of this rule and
regulation.
C. Benefit plans shall
be uniform in structure, language, designation and format to the standard
benefit plans "A" through "J" listed in this Section and conform to the
definitions in Section 4 of this rule and regulation. Each benefit shall be
structured in accordance with the format provided in Sections 8(B) and 8(C) and
list the benefits in the order shown in this Section. For purposes of this
Section, "structure, language, and form at", means- style, arrangement and
overall content of a benefit.
D. An
issuer may use, in addition to the benefit plan designations required in
Subsection (C) of this Section, other designations to the extent permitted by
law.
E. Make-up of benefit plans:
(1) Standardized Medicare supplement benefit
plan "A" shall be limited to the basic (Core) benefits common to all benefit
plans, as defined in Section 8(B) of this rule and regulation.
(2) Standardized Medicare supplement benefit
plan "B" shall include only the following: The Core Benefit as defined in
Section 8(B) of this rule and regulation, plus the Medicare Part A Deductible
as defined in Section 8(C)(1) of this rule and regulation.
(3) Standardized Medicare supplement benefit
plan "C" shall include only the following: The Core Benefit as defined in
Section 8(B) of this rule and regulation, plus the Medicare Part A Deductible,
Skilled Nursing Facility Care, Medicare Part B Deductible and Medically
Necessary Emergency Care in a Foreign Country as defined in Sections 8(C)(1),
(2), (3) and (8) respectively of this rule and regulation.
(4) Standardized Medicare supplement benefit
plan "D" shall include only the following: The Core Benefit (as defined in
Section 8(B) of this rule and regulation), plus the Medicare Part A Deductible,
Skilled Nursing Facility Care, Medically Necessary Emergency Care in a Foreign
Country and the At-Home Recovery Benefit as defined in Sections 8(C)(1), (2),
(8) and (10) respectively of this rule and regulation.
(5) Standardized Medicare supplement benefit
plan "E" shall include only the following: The core benefit as defined in
Section 8B of this regulation, plus the Medicare Part A deductible, skilled
nursing facility care, medically necessary emergency care in a foreign country
and preventive medical care as defined in Sections 8C(1), (2), (8) and (9)
respectively.
(6) Standardized
Medicare supplement benefit plan "F" shall include only the following: The core
benefit as defined in Section SB of this regulation, plus the Medicare Part A
deductible, the skilled nursing facility care, the Part B deductible, one
hundred percent (100%) of the Medicare Part B excess charges, and medically
necessary emergency care in a foreign country as defined in Sections 8C(1),
(2), (3), (5) and (8) respectively.
(7) Standardized Medicare supplement benefit
high deductible plan "F" shall include only the following: 100% of covered
expenses following the payment of the annual high deductible plan "F"
deductible. The covered expenses include the core benefit as defined in Section
8B of this regulation, plus the Medicare Part A deductible, skilled nursing
facility care, the Medicare Part B deductible, one hundred percent (100%) of
the Medicare Part B excess charges, and medically necessary emergency care in a
foreign country as defined in Sections 8C(1), (2), (3), (5) and (8)
respectively. The annual high deductible plan "F" deductible shall consist of
out-of-pocket expenses, other than premiums, for services covered by the
Medicare supplement plan "F" policy, and shall be in addition to any other
specific benefit deductibles. The annual high deductible Plan "F" deductible
shall be $1500 for 1998 and 1999, and shall be based on the calendar year. It
shall be adjusted annually thereafter by the Secretary to reflect the change in
the Consumer Price Index for all urban consumers for the twelve month period
ending with August of the preceding year, and rounded to the nearest multiple
of $10.
(8) Standardized Medicare
supplement benefit plan "G" shall include only the following: The Core Benefit
as defined in Section 8(B) of this rule and regulation, plus the Medicare Part
A Deductible, Skilled Nursing Facility Care, Eighty Percent (80%) of the
Medicare Part B Excess Charges, Medically Necessary Emergency Care in a Foreign
Country, and the At-Home Recovery Benefit as defined in Sections 8(C)(1), (2),
(4), (8) and (10) respectively of this rule and regulation.
(9) Standardized Medicare supplement benefit
plan "H" shall consist of only the following: The Core Benefit as defined in
Section 8(B) of this rule and regulation, plus the Medicare Part A Deductible,
Skilled Nursing Facility Care, Basic Prescription Drug Benefit and Medically
Necessary Emergency Care in a Foreign Country as defined in Sections 8(C)(1),
(2), (6) and (8) respectively of this rule and regulation.
(10) Standardized Medicare supplement benefit
plan "I" shall consist of only the following: The Core Benefit as defined in
Section 8(B) of this rule and regulation, plus the Medicare Part A Deductible,
Skilled Nursing Facility Care, One Hundred Percent (100%) of the Medicare Part
B Excess Charges, Basic Prescription Drug Benefit, Medically Necessary
Emergency Care in a Foreign Country and At-Home Recovery Benefit as defined in
Sections 8(C)(1), (2), (5), (6), (8) and (10) respectively of this rule and
regulation.
(11) Standardized
Medicare supplement benefit plan "J" shall consist of only the following: The
Core Benefit as defined in Section 8(B) of this rule and regulation, plus the
Medicare Part A Deductible, Skilled Nursing Facility Care, Medicare Part B
Deductible, One Hundred Percent (100%) of the Medicare Part B Excess Charges,
Extended Prescription Drug Benefit, Medically Necessary Emergency Care in a
Foreign Country, Preventive Medical Care and At-Home Recovery Benefit as
defined in Sections 8(C)(1), (2), (3), (5), (7), (8), (9) and (10) respectively
of this rule and regulation.
(12)
Standardized Medicare supplement benefit high deductible plan "J" shall consist
of only the following: 100% of covered expenses following the payment of the
annual high deductible plan "J" deductible. The covered expenses include the
core benefit as defined in Section 8B of this regulation, plus the Medicare
Part A deductible, skilled nursing facility care, Medicare Part B deductible,
one hundred percent of the Medicare Part B excess charges, extended outpatient
prescription drug benefit, medically necessary emergency care in a foreign
country, preventive medical care benefit and at-home recovery benefit as
defined in Sections 8C(1), (2), (3), (5), (7), (8), (9) and (10) respectively.
The annual high deductible plan "J" deductible shall consist of out-of-pocket
expenses, other than premiums, for services covered by the Medicare supplement
plan "J" policy, and shall be in addition to any other specific benefit
deductibles. The annual deductible shall be $1500 for 1998 and 1999, and shall
be based on a calendar year. It shall be adjusted annually thereafter by the
Secretary to reflect the change in the Consumer Price Index for all urban
consumers for the twelve-month period ending with August of the preceding year,
and rounded to the nearest multiple of $10.
SECTION 10.
MEDICARE SELECT POLICIES
AND CERTIFICATES
A.
(1) This section shall apply to Medicare
Select policies and certificates, as defined in this section.
(2) No policy or certificate may be
advertised as a Medicare Select policy or certificate unless it meets the
requirements of this section.
B. For the purposes of this section:
(1) "Complaint" means any dissatisfaction
expressed by an individual concerning a Medicare Select issuer or its network
providers.
(2) "Grievance" means
dissatisfaction expressed in writing by an individual insured under a Medicare
Select policy or certificate with the administration, claims practices, or
provision of services concerning a Medicare Select issuer or its network
providers.
(3) "Medicare Select
Issuer" means an issuer offering, or seeking to offer, a Medicare Select policy
or certificate.
(4) "Medicare
Select Policy" or "Medicare Select Certificate" mean respectively a Medicare
supplement policy or certificate that contains restricted network
provisions.
(5) "Network Provider"
means a provider of health care, or a group of providers of health care, which
has entered into a written agreement with the issuer to provide benefits
insured under a Medicare Select policy.
(6) "Restricted Network Provision" means any
provision which conditions the payment of benefits, in whole or in part, on the
use of network providers.
(7)
"Service Area" means the geographic area approved by the Commissioner within
which an issuer is authorized to offer a Medicare Select policy.
C. The Commissioner may authorize
an issuer to offer a Medicare Select policy or certificate, pursuant to this
section and section 4358 of the Omnibus Budget Reconciliation Act (OBRA) of
1990 if the Commissioner finds that the issuer has satisfied all of the
requirements of this regulation.
D.
A Medicare Select issuer shall not issue a Medicare Select policy or
certificate in this State until its plan of operation has been approved by the
Commissioner.
E. A Medicare Select
issuer shall file a proposed plan of operation with the Commissioner in a
format prescribed by the Commissioner. The plan of operation shall contain at
least the following information:
(1) Evidence
that all covered services that are subject to restricted network provisions are
available and accessible through network providers, including a demonstration
that:
(a) The services can be provided by
network providers with reasonable promptness with respect to geographic
location, hours of operation and after-hour care. The hours of operation and
availability of after-hour care shall reflect usual practice in the local area.
Geographic availability shall reflect the usual travel times within the
community.
(b) The number of
network providers in the service area is sufficient, with respect to current
and expected policyholders, either:
(i) To
deliver adequately all services that are subject to a restricted network
provision; or
(ii) To make
appropriate referrals.
(c) There are written agreements with network
providers describing specific responsibilities.
(d) Emergency care is available twenty-four
(24) hours per day and seven (7) days per week.
(e) In the case of covered services that are
subject to a restricted network provision and are provided on a prepaid basis,
there are written agreements with network providers prohibiting the providers
from billing or otherwise seeking reimbursement from or recourse against any
individual insured under a Medicare Select policy or certificate. This
paragraph shall not apply to supplemental charges or coinsurance amounts as
stated in the Medicare Select policy or certificate.
(2) A statement or map providing a clear
description of the service area.
(3) A description of the grievance procedure
to be utilized.
(4) A description
of the quality assurance program, including:
(a) The formal organizational
structure;
(b) The written criteria
for selection, retention and removal of network providers; and "
(c) The procedures for evaluating quality of
care provided by network providers, and the process to initiate corrective
action when warranted.
(5) A list and description, by specialty, of
the network providers.
(6) Copies
of the written information proposed to be used by the issuer to comply with
Subsection I.
(7) Any other
information requested by the Commissioner.
F.
(1) A
Medicare Select issuer shall file any proposed changes to the plan of
operation, except for changes to the list of network providers, with the
Commissioner prior to implementing such changes. Such changes shall be
considered approved by the Commissioner after thirty (30) days unless
specifically disapproved.
(2) An
updated list of network providers shall be filed with the Commissioner at least
quarterly.
G. A Medicare
Select policy or certificate shall not restrict payment for covered services
provided by non-network providers if:
(1) The
services are for symptoms requiring emergency care or are immediately required
for an unforeseen illness, injury or a condition; and
(2) It is not reasonable to obtain such
services through a network provider.
H. A Medicare Select policy or certificate
shall provide payment for full coverage under the policy for covered services
that are not available through network providers.
I. A Medicare Select issuer shall make full
and fair disclosure in writing of the provisions, restrictions, and limitations
of the Medicare Select policy or certificate to each applicant. This disclosure
shall include at least the following:
(1) An
outline of coverage sufficient to permit the applicant to compare the coverage
and premiums of the Medicare Select policy or certificate with:
(a) Other Medicare supplement policies or
certificates offered by the issuer, and
(b) Other Medicare Select policies or
certificates.
(2) A
description (including address, phone number and hours of operation) of the
network providers, including primary care physicians, specialty physicians,
hospitals and other providers.
(3)
A description of the restricted network provisions, including payments for
coinsurance and deductibles when providers other than network providers are
utilized.
(4) A description of
coverage for emergency and urgently needed care and other out-of-service area
coverage.
(5) A description of
limitations on referrals to restricted network providers and to other
providers
(6) A description of the
policyholder's rights to purchase any other Medicare supplement policy or
certificate otherwise offered by the issuer
(7) A description of the Medicare Select
issuer's quality assurance program and grievance procedure.
J. Prior to the sale of a Medicare
Select policy or certificate, a Medicare Select issuer shall obtain from the
applicant a signed and dated form stating that the applicant has received the
information provided pursuant to Subsection I of this section and that the
applicant understands the restrictions of the Medicare Select policy or
certificate.
K. A Medicare Select
issuer shall have and use procedures for hearing complaints and resolving
written grievances from the subscribers. Such procedures shall be aimed at
mutual agreement for settlement and may include arbitration procedures.
(1) The grievance procedure shall be
described in the policy and certificates and in the outline of
coverage.
(2) At the time the
policy or certificate is issued, the issuer shall provide detailed information
to the policyholder describing how a grievance may be registered with the
issuer.
(3) Grievances shall be
considered in a timely manner and shall be transmitted to appropriate
decision-makers who have-authority to fully investigate the issue and take
corrective action.
(4) If a
grievance is found to be valid, corrective action shall be taken
promptly.
(5) All concerned parties
shall be notified about the results of a grievance.
(6) The issuer shall, report no later than
each March 31st to the Commissioner regarding its grievance procedure. The
report shall be in a format prescribed by the Commissioner and shall contain
the number of grievances filed in the past year and a summary of the subject,
nature and resolution of such grievances.
L. At the time of initial purchase, a
Medicare Select issuer shall make available to each applicant for a Medicare
Select policy or certificate the opportunity to purchase any Medicare
supplement policy or certificate otherwise offered by the issuer.
M.
(1) At
the request of an individual insured under a Medicare Select policy or
certificate, a Medicare Select issuer shall make available to the individual
insured the opportunity to purchase a Medicare supplement policy or certificate
offered by the issuer which has comparable or lesser benefits and which does
not contain a restricted network provision. The issuer shall make the policies
or certificates available without requiring evidence of insurability after the
Medicare Select policy or certificate has been in force for six (6)
months.
(2) For the purposes of
this subsection, a Medicare supplement policy or certificate will be considered
to have comparable or lesser benefits unless it contains one or more
significant benefits not included in the Medicare Select policy or certificate
being replaced. For the purposes of this paragraph, a significant benefit means
coverage for the Medicare Part A deductible, coverage for prescription drugs,
coverage for at-home recovery services or coverage for Part B excess
charges.
N. Medicare
Select policies and certificates shall provide for continuation of coverage in
the event the Secretary of Health and Human Services determines that Medicare
Select policies and certificates issued pursuant to this section should be
discontinued due to either the failure of the Medicare Select Program to be
reauthorized under law or its substantial amendment.
(1) Each Medicare Select issuer shall make
available to each individual insured under a Medicare Select policy or
certificate the opportunity to purchase any Medicare supplement policy or
certificate offered by the issuer which has comparable or lesser benefits and
which does not contain a restricted network provision. The issuer shall make
such policies and certificates available without requiring evidence of
insurability.
(2) For the purposes
of this subsection, a Medicare supplement policy or certificate will be
considered to have comparable or lesser benefits unless it contains one or more
significant benefits not included in the Medicare Select policy or certificate
being replaced. For the purposes of this paragraph, a significant benefit means
coverage for the Medicare Part A deductible, coverage for prescription drugs,
coverage for at-home recovery services or coverage for Part B excess
charges.
O. A Medicare
Select issuer shall comply with reasonable requests for data made by state or
federal agencies, including the United States Department of Health and Human
Services, for the purpose of evaluating the Medicare Select Program.
SECTION 11.
OPEN
ENROLLMENT
A. An issuer shall not deny
or condition the issuance or effectiveness of any Medicare supplement policy or
certificate available for sale in this state, nor discriminate in the pricing
of a policy or certificate because of the health status, claims experience,
receipt of health care, or medical condition of an applicant in the case of an
application for a policy or certificate that is submitted prior to or during
the six (6) month period beginning with the first day of the first month in
which an individual is both 65 years of age or older and is enrolled for
benefits under Medicare Part B. Each Medicare supplement policy and certificate
currently available from an insurer shall be made available to all applicants
who qualify under this Subsection without regard to age.
B.
(1) If
an applicant qualifies under Subsection A and submits an application during the
time period referenced in Subsection A and, as of the date of application, has
had a continuous period of creditable coverage of at least six (6) months, the
issuer shall not exclude benefits on a preexisting condition.
(2) If the applicant qualifies under
Subsection A and submits an application during the time period referenced in
Subsection A and, as of the date of application, has had a continuous period of
creditable coverage that is less than six (6) months, the issuer shall reduce
the period of preexisting condition exclusion by the aggregate of the period of
creditable coverage applicable to the applicant as of the enrollment date. The
Secretary shall specify the manner of the reduction under this
subsection.
C. Except as
provided in Subsection B and Section 33, 23 subsection (A) shall not be
construed as preventing the exclusion of benefits under a policy, during the
first six (6) months, based on a preexisting condition for which the
policyholder or certificate holder received treatment or was otherwise
diagnosed during the six (6) months before the coverage became
effective.
D. On the application
immediately above the first health question, the following statement should be
inserted, "Under Open Enrollment, health questions are not required to be
answered."
SECTION 12.
GUARANTEED ISSUE FOR ELIGIBLE PERSONS
A. Guaranteed Issue
(1) Eligible persons are those individuals
described in subsection B who apply to enroll under the policy not later than
sixty-three (63) days after the date of the termination of enrollment described
in subsection B, and who submit evidence of the date of termination or
disenrollment with the application for a Medicare supplement policy.
(2) With respect to eligible persons, an
issuer shall not deny or condition the issuance or effectiveness of a Medicare
supplement policy described in subsection C that is offered and is available
for issuance to new enrollees by the issuer, shall not discriminate in the
pricing of such a Medicare supplement policy because of health status, claims
experience, receipt of health care, or medical condition, and shall not impose
an exclusion of benefits based on a preexisting condition under such Medicare
supplement policy.
B.
Eligible Persons
An eligible person is an individual described in any of the
following paragraphs:
(1) The
individual is enrolled under an employee welfare benefit plan that provides
health benefits that supplement the benefits under Medicare; and the plan
terminates, or the plan ceases to provide substantially all such supplemental
health benefits to the individual;
(2) The individual is enrolled with a
Medicare Choice organization under a Medicare Choice plan under part C of
Medicare, and any of the following circumstances apply:
(i) The organization's or plan's certificate
[under this part] has been terminated or the organization has terminated or
otherwise discontinued providing the plan in the area in which the individual
resides:
(ii) The individual is no
longer eligible to elect the plan because of a change in the individual's place
of residence or other change in circumstances specified by the Secretary, but
not including termination of the individual's enrollment on the basis described
in section 1851(g)(3)(B) of the federal Social Security Act (where the
individual has not paid premiums on a timely basis or has engaged in disruptive
behavior as specified in standards under section 1856), or the plan is
terminated for all individuals within a residence area;
(iii) The individuals demonstrates, in
accordance with guidelines established by the Secretary, that:
(I) The organization offering the plan
substantially violated a material provision of the organization's contract
under this part in relation to the individual, including the failure to provide
an enrollee on a timely basis medically necessary care for which benefits are
available under the plan or the failure to provide such covered care in
accordance with applicable quality standards: or
(II) The organization, or agent or other
entity acting on the organization's behalf, materially misrepresented the
plan's provisions in marketing the plan to the individual; or
(iv) The individual meets such
other exceptional conditions as the Secretary may provide".
(3)
(a) The individual is enrolled with:
(i) An eligible organization under a contract
under Section 1876 (Medicare risk or cost);
(ii) A similar organization operating under
demonstration project authority, effective for periods before April 1,
1999:
(iii) An organization under
an agreement under Section 1833(a)(1)(A) (health care prepayment plan);
or
(iv) An organization under a
Medicare Select policy; and
(b) The enrollment ceases under the same
circumstances that would permit discontinuance of an individual's election of
coverage under the first sentence of Section 851(e)(4) of the federal Social
Security Act as delineated above in Section 12B(2).
(4) The individual is enrolled under a
Medicare supplement policy and the enrollment ceases because:
(a)
(i) Of
the insolvency of the issuer or bankruptcy of the nonissuer organization;
or
(ii) Of other involuntary
termination of coverage or enrollment under the policy;
(b) The issuer of the policy substantially
violated a material provision of the policy; or;
(c) The issuer, or an agent or other entity
acting on the issuer's behalf, materially misrepresented the policy's
provisions in marketing the policy to the individual;
(5)
(a) The
Individual was enrolled under a Medicare supplement policy and terminates
enrollment and subsequently enrolls, for the first time, with any Medicare
Choice organization under a Medicare Choice plan under part C of Medicare, any
eligible organization under a contract under section 1876 (Medicare risk or
cost), any similar organization operating under demonstration project
authority, an organization under an agreement under section 1833(a)(1)(A)
(health care prepayment plan), or a Medicare Select policy; and
(b) The subsequent enrollment under
subparagraph (a) is terminated by the enrollee during any period within the
first twelve (12) months of such subsequent enrollment (during which the
enrollee is permitted to terminate such subsequent enrollment under section
1851(e) of the federal Social Security Act); or
(6) The individual, upon first becoming
eligible for benefits under part A of Medicare at age 65, enrolls in a Medicare
Choice plan under part C of Medicare, and disenrolls from the plan by not later
than twelve (12) months after the effective date of
enrollment.
C. Products
to Which Eligible Person Are Entitled
The Medicare supplement policy to which eligible persons are
entitled under
(1) Section
12B(1),(2),(3) and (4) is a Medicare supplement policy which has a benefit
package classified as Plan A, B, C, or F offered by any issuer.
(2) Section 12B(5) is the same Medicare
supplement policy in which the individual was most recently previously
enrolled, if available from the same issuer, or, if not so available, a policy
described in Subsection C(1).
(3)
Section 12B(6) shall include any Medicare supplement policy offered by any
issuer.
D. Notification
provisions
(1) At the time of an event
described in Subsection B of this section because of which an individual loses
coverage or benefits due to the termination of a contract or agreement, policy,
or plan, the organization that terminates the contract or agreement, the issuer
terminating the policy, or the administrator of the plan being terminated,
respectively, shall notify the individual of his or her rights under this
section, and of the obligations of issuers of Medicare supplement policies
under Subsection A. Such notice shall be communicated contemporaneously with
the notification of termination.
(2) At the time of an event described in
Subsection B of this section because of which an individual ceases enrollment
under a contract or agreement, policy, or plan, the organization that offers
the contract or agreement, regardless of the basis for the cessation of
enrollment, the issuer offering the policy, or the administrator of the plan,
respectively, shall notify the individual of his or her rights under this
section, and of the obligations of issuers of Medicare supplement policies
under Section 12A. Such notice shall be communicated within ten working days of
the issuer receiving notification of disenrollment.
SECTION 13.
STANDARDS FOR
CLAIMS PAYMENT
A. An issuer shall
comply with Section 1882(c)(3) of the Social Security Act (as enacted by
Section 4081(b)(2)(C) of the Omnibus Budget Reconciliation Act of 1987 (OBRA)
1987, Pub. L. No.
100-203) by:
(1) Accepting a notice from a Medicare
carrier on dually assigned claims submitted by participating physicians and
suppliers as a claim for benefits in place of any other claim form otherwise
required and making a payment determination on the basis of the information
contained in that notice;
(2)
Notifying the participating physician or supplier and the beneficiary of the
payment determination;
(3) Paying
the participating physician or supplier directly;
(4) Furnishing, at the time of enrollment,
each enrollee with a card listing the policy name, number and a central mailing
address to which notices from a Medicare carrier may be sent;
(5) Paying user fees for claim notices that
are transmitted electronically or otherwise; and
(6) Providing to the Secretary of Health and
Human Services, at least annually, a central mailing address to which all
claims may be sent by Medicare carriers.
B. Compliance with the requirements set forth
in Subsection (A) above shall be certified on the Medicare supplement insurance
experience reporting form.
SECTION
14.
LOSS RATIO STANDARDS AND REFUND OR CREDIT OF
PREMIUM
A. Loss Ratio Standards.
(1)
(a) A
Medicare Supplement policy form or certificate form shall not be delivered or
issued for delivery unless the policy-form or certificate form can be expected,
as estimated for the entire period for which rates are computed to provide
coverage, to return to policyholders and certificateholders in the form of
aggregate benefits (not including anticipated refunds or credits) provided
under the policy form or certificate form:
(i) At least-seventy-five percent (75%) of
the aggregate amount of premiums earned in the case of group policies;
or
(ii) At least sixty-five percent
(652) of the aggregate amount of premiums earned in the case of individual
policies;
(b) Calculated
on the basis of incurred claims experience or incurred health care expenses
where coverage is provided by a health maintenance organization on a service
rather than reimbursement basis and earned premiums for the period and in
accordance with accepted actuarial principles and practices.
(2) All filings of rates and
rating schedules shall demonstrate that expected claims in relation to premiums
comply with the requirements of this Section when combined with actual
experience to date. Filings of rate revisions shall also demonstrate that the
anticipated loss ratio over the entire future period for which the revised
rates are computed to provide coverage can be expected to meet the appropriate
loss ratio standards.
(3) For
purposes of applying Subsection (A)(1) of this Section and Subsection (C)(3) of
Section 14 only, policies issued as a result of solicitations of individuals
through the mails or by mass media advertising (including both print and
broadcast advertising) shall be deemed to be individual policies.
(4) For policies issued prior to 5-1-92,
expected claims in relation to premiums shall meet:
(a) The originally filed anticipated loss
ratio when combined with the actual experience since inception;
(b) The appropriate loss ratio requirement
from Subsection A(1)(a) and (b) when combined with actual experience beginning
with January 1,1996, to date; and
(c) The appropriate loss ratio requirement
from Subsection A(1)(a) and (b) over the entire future period for which the
rates are computed to provide coverage.
B. Refund or Credit Calculation.
(1) An issuer shall collect and file with the
Commissioner by May 31 of each year the data contained in the applicable
reporting form contained in Appendix A for each type in a standard Medicare
supplement benefit plan.
(2) If on
the basis of the experience as reported the benchmark ratio since inception
(ratio 1) exceeds the adjusted experience ratio since inception (ratio 3), then
a refund or credit calculation is required. The refund calculation shall be
done on a statewide basis for each type in a standard Medicare supplement
benefit plan. For purposes of the refund or credit calculation, experience on
policies issued within the reporting year shall be excluded.
(3) For the purposes of this section,
policies or certificates issued prior to 5-1-92, the issuer shall make the
refund or credit calculation separately for all individual policies (including
all group policies subject to an individual loss ratio standard when issued)
combined and all other group policies combined for experience after August 1,
1996. The first report shall be due by May 31,1998.
(4) A refund or credit shall be made only
when the benchmark loss ratio exceeds the adjusted experience loss ratio and
the amount to be refunded or credited exceeds a de minimis level.-The refund
shall include interest from the end of the calendar year to the date of the
refund or credit at a rate specified by the Secretary of Health and Human
Services, but in no event shall it be less than the average rate of interest
for 13-week Treasury notes. A refund or credit against premiums due shall be
made by September 30 following the experience year upon which the refund or
credit is based.
C.
Annual filing of Premium Rates.
An issuer of Medicare supplement policies and certificates issued
before or after the effective date of this rule and regulation in this State
shall file annually its rates, rating schedule and supporting * documentation
including ratios of incurred losses to earned premiums by policy duration for
approval by the Commissioner in accordance with the filing requirements and
procedures prescribed by the Commissioner. The-supporting documentation shall
also demonstrate in accordance with actuarial standards of practice using-
reasonable assumptions that the appropriate loss ratio standards can be
expected to be met over the entire period for which rates are computed. Such
demonstration shall exclude active life reserves. An expected third-year loss
ratio which is greater than or equal to the applicable percentage shall be
demonstrated for policies or certificates in force less than three (3)
years.
As soon as practicable, but prior to the effective date of
enhancements in Medicare benefits, every issuer of Medicare supplement policies
or certificates in this State shall file with the Commissioner, in accordance
with the applicable filing procedures of this State:
(1)
(a)
Appropriate premium adjustments necessary to produce loss ratios as anticipated
for the current premium for the applicable policies or certificates. The
supporting documents as necessary to justify the adjustment shall accompany the
filing.
(b) An issuer shall make
premium adjustments necessary to produce an expected loss ratio under the
policy or certificate to conform to minimum loss ratio standards for Medicare
supplement policies and which are expected to result in a loss ratio at least
as great as that originally anticipated in the rates used to produce current
premiums by the issuer for the Medicare supplement policies or certificates. No
premium adjustment which would modify the loss ratio experience under the
policy other than the adjustments described herein shall be made with respect
to a policy at any time other than upon its renewal date or anniversary
date.
(c) If an issuer fails to
make premium adjustments acceptable to the Commissioner, the Commissioner may
order premium adjustments, refunds or premium credits deemed necessary to
achieve the loss ratio required by this Section.
(2) Any appropriate riders, endorsements or
policy forms needed to accomplish the Medicare supplement policy or certificate
modifications necessary to eliminate benefit duplications with Medicare. The
riders, endorsements or policy forms shall provide a clear description of the
Medicare supplement benefits provided by the policy or certificate.
D. Public Hearings.
The Commissioner may conduct a public hearing to gather
information concerning a request by an issuer for an increase in a rate for a
policy form or certificate form issued before or after the effective date of
this rule and regulation if the experience of the form for the previous
reporting period is not in compliance with the applicable loss ratio standard.
The determination of compliance is made without consideration of any refund or
credit for such reporting period. Public notice of such hearing shall be
furnished in a manner deemed appropriate by the Commissioner.
SECTION 15.
FILING AND
APPROVAL OF POLICIES AND CERTIFICATES AND PREMIUM RATES
A. An issuer shall not deliver or issue for
delivery a policy or certificate to a resident of this State unless the policy
form or certificate form has been filed with and approved by the Commissioner
in accordance with filing requirements and procedures prescribed by the
Commissioner.
B. An issuer shall
not use or change premium rates for a Medicare supplement policy or certificate
unless the rates, rating schedule and supporting documentation have been filed
with and approved by the Commissioner in accordance with the filing
requirements and procedures prescribed by the Commissioner.
C.
(1)
Except as provided in Paragraph (2) of this Subsection, an issuer shall not
file for approval more than one form of a policy or certificate of each type
for each standard Medicare supplement-benefit plan
(2) An issuer may offer, with the approval of
the Commissioner, up to four (4) additional policy forms or certificate forms
of the same type for the same standard Medicare supplement benefit plan, one
for each of the following cases:
(a) The
inclusion of new or innovative benefits;
(b) The addition of either direct response or
agent marketing methods;
(c) The
addition of either guaranteed issue or underwritten coverage;
(d) The offering of coverage to individuals
eligible for Medicare by reason of disability.
(3) For the purposes of this Subsection, a
"type" means an individual policy or a group policy.
D.
(1)
Except as provided in Paragraph (1)(a) of this Subsection, an issuer shall
continue to make available for purchase any policy form or certificate form
issued after the effective date of this rule and regulation that has been
approved by the Commissioner. A policy form or certificate form shall not be
considered to be available for purchase unless the issuer has actively offered
it for sale in the previous twelve (12) months.
(a) An issuer may discontinue the
availability of a policy form or certificate form if the issuer provides to the
Commissioner in writing its decision at least thirty (30) days prior to
discontinuing the availability of the form of the policy or certificate. After
receipt of the notice by the Commissioner, the issuer shall no longer offer for
sale the policy form or certificate form in this State.
(b) An issuer that discontinues the
availability of a policy form or certificate form pursuant to Subparagraph (a)
of this Subsection shall not file for approval a new policy form or certificate
form of the same type for the same standard Medicare supplement benefit plan as
the discontinued form for a period of five (5) years after the issuer provides
notice to the Commissioner of the discontinuance. The period of discontinuance
may be reduced if the Commissioner determines that a shorter period is
appropriate.
(2) The sale
or other transfer of Medicare supplement business to another issuer shall be
considered a discontinuance for the purposes of this Subsection.
(3) A change in the rating structure or
methodology shall be considered a discontinuance under Paragraph (1) of this
Subsection unless the issuer complies with the following requirements:
(a) The issuer provides an actuarial
memorandum, in a form and manner prescribed by the Commissioner, describing the
manner in which the revised rating methodology and resultant rates differ from
the existing rating methodology and existing rates.
(b) The issuer does not subsequently put into
effect a change of rates or rating factors that would cause the percentage
differential between the discontinued and subsequent rates as described in the
actuarial memorandum to change. The Commissioner may approve a change to the
differential which is in the public interest.
E.
(1)
Except as provided in Paragraph (2) of this Subsection, the experience of all
policy forms or certificate forms of the same type in a standard Medicare
supplement benefit plan shall be combined for purposes of the refund or credit
calculation prescribed in Section 13 of this rule and regulation.
(2) Forms assumed under an assumption
reinsurance agreement shall not be combined with the experience of other forms
for purposes of the refund or credit calculation.
SECTION 16.
PERMITTED
COMPENSATION ARRANGEMENTS
A. An issuer
or other entity may provide commission or other compensation to an agent or
other representative for the sale of a Medicare supplement policy or
certificate only if the first year commission or other first year compensation
is no more than two hundred percent (2002) of the commission or other
compensation paid for selling or servicing the policy or certificate in the
second year or period.
B. The
commission or other compensation provided in subsequent (renewal) years must be
the same as that provided in the second year or period and must be provided for
no fewer than five (5) renewal years.
C. No issuer or other entity shall provide
compensation to its agents or other producers and no agent -or producer shall
receive compensation greater than the renewal compensation payable by the
replacing issuer on renewal policies or certificates if an existing policy or
certificate is replaced.
D. For
purposes of this Section, "compensation" includes pecuniary or non-pecuniary
remuneration of any kind relating to the sale or renewal of the policy or
certificate including but not limited to bonuses, gifts, prizes, awards and
finders fees.
SECTION 17.
REQUIRED DISCLOSURE PROVISIONS
A. General Rules.
(1) Medicare supplement policies and
certificates shall include a renewal or continuation provision. The language or
specifications of the provision shall be consistent with the type of contract
issued. The provision shall be appropriately captioned and shall appear on the
first page of the policy, and shall include any reservation by the issuer of
the right to change premiums.
(2)
Except for riders or endorsements by which the issuer effectuates a request
made in writing by the insured, exercises a specifically reserved right under a
Medicare supplement policy, or is required to reduce or eliminate benefits to
avoid duplication of Medicare benefits, all riders or endorsements added to a
Medicare supplement policy after date of issue or at reinstatement or renewal
which reduce or eliminate benefits or coverage in the policy shall require a
signed acceptance by the insured. After the date of policy or certificate
issue, any rider or endorsement which increases benefits or coverage with a
concomitant increase in premium during the policy term shall be agreed to in
writing signed by the insured, unless the benefits are required by the minimum
standards for Medicare supplement policies, or if the increased benefits or
coverage is required by law. Where a separate additional premium is charged for
benefits provided in connection with riders or endorsements, the premium charge
shall be set forth in the policy.
(3) Medicare supplement policies or
certificates shall not provide for the payment of benefits based on standards
described as "usual and customary", "reasonable and customary" or words of
similar import.
(4) If a Medicare
supplement policy or certificate contains any limitations with respect to
preexisting conditions, such limitations shall appear as a separate paragraph
of the policy and be labeled as "Preexisting Condition Limitations".
(5) Medicare supplement policies and
certificates shall have a notice prominently printed on the first page of the
policy or certificate or attached thereto stating in substance that the
policyholder or certificate holder shall have the right to return the policy or
certificate within thirty (30) days of its delivery and to have the premium
refunded if, after examination of the policy or certificate, the insured person
is not satisfied for any reason.
(6)
(a)
Issuers of disability policies or certificates which provide hospital or
medical expense coverage on an expense incurred or indemnity basis to person(s)
eligible for Medicare shall provide to those applicants a Guide to Health
Insurance for People with Medicare in the form developed jointly by the
National Association of Insurance Commissioners and the Health Care Financing
Administration and in a type size no smaller than 12 point type. Delivery of
the Guide shall be made whether or not the policies or certificates are
advertised, solicited or issued as Medicare supplement policies or certificates
as defined in this rule and regulation. Except in the case of direct response
issuers, delivery of the Guide shall be made to the applicant at the time of
application and acknowledgement of receipt of the Guide shall be obtained by
the issuer. Direct response issuers shall deliver the Guide to the applicant
upon request but not later than at the time the policy is delivered.
(b) For the purposes of this section, "form"
means the language, format, type size, type proportional spacing, bold
character, and line spacing.
B. Notice Requirements.
(1) As soon as practicable, but no later than
thirty (30) days prior to the annual effective date of any Medicare benefit
changes, an issuer shall notify its policyholders and certificateholders of
modifications it has made to Medicare supplement insurance policies or
certificates in a format acceptable to the Commissioner. The notice shall;
(a) Include a description of revisions to the
Medicare program and a description of each modification made to the coverage
provided under the Medicare supplement policy or certificate, and
(b) Inform each policyholder or certificate
holder as to when any premium adjustment is to be made due to changes in
Medicare.
(2) The notice
of benefit modifications and any premium adjustments shall be in outline form
and in clear and simple terms so as to facilitate comprehension.
(3) The notices shall not contain or be
accompanied by any solicitation.
C. Outline of Coverage Requirements for
Medicare Supplement Policies.
(1) Issuers
shall provide an outline of coverage to all applicants at the time application
is presented to the prospective applicant and, except for direct response
policies, shall obtain an acknowledgement of receipt of the outline from the
applicant; and
(2) If an outline of
coverage is provided at the time of application and the Medicare supplement
policy or certificate is issued on a basis which would require revision of the
outline, a substitute outline of coverage properly describing the policy or
certificate shall accompany such policy or certificate when it is delivered and
contain the following statement, in no less than twelve (12) point type,
immediately above the company name:
"NOTICE: Read this outline of coverage carefully. It is not
identical to the outline of coverage provided upon application and the coverage
originally applied for has not been issued."
(3) The outline of coverage provided to
applicants pursuant to this Section consists of four parts: a cover page,
premium information, disclosure pages, and charts displaying the features of
each benefit plan offered by the issuer. The outline of coverage shall be in
the language and format prescribed below in no less than twelve (12) point
type. All plans A-J shall be shown on the cover page, and the plan(s) that are
offered by the issuer shall be prominently identified. Premium information for
plans that are offered shall be shown on the cover page or immediately
following the cover page and shall be prominently displayed. The premium and
mode shall be stated for all plans that are offered to the prospective
applicant. All possible premiums for the-prospective applicant shall be
illustrated.
(4) The following
items shall be included in the outline of coverage in the order prescribed
below.
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PREMIUM INFORMATION (Boldface Type)
We [insert issuer's name] can only raise your premium if we raise
the premium for all policies like yours in this
State.
DISCLOSURES [Boldface Type]
Use this outline to compare benefits and premiums among
policies.
READ YOUR POLICY VERY CAREFULLY (Boldface
Type)
This is only an outline describing your policy's most important
features. The policy is your insurance contract. You must read the policy
itself to understand all of the rights and duties of both you and your
insurance company.
RIGHT TO RETURN POLICY [Boldface Type]
If you find that you are not satisfied with your policy, you may
return it to (insert issuer's address). If you send the policy back to us
within 30 days after you receive it, we will treat the policy as if it had
never been issued and return all of your payments
POLICY REPLACEMENT [Boldface Type]
If you are replacing another health insurance policy, do NOT
cancel it until you have actually received your new policy and are sure you
want to keep it.
NOTICE (Boldface Type)
This policy may not fully cover all of your medical costs:
(for agents:)
Neither (insert company's name] nor its agents are connected with
Medicare.
[for direct response:]
[insert company's name] is not connected with Medicare.
This outline of coverage does not give all the details of
Medicare coverage. Contact your local Social Security Office or consult "The
Medicare Handbook" for more details.
COMPLETE ANSWERS ARE VERY IMPORTANT [Boldface
Type]
When you fill out the application for the new policy, be sure to
answer truthfully and completely all questions about your medical and health
history. The company may cancel your policy and refuse to pay any claims if you
leave out or falsify important medical information. (If the policy or
certificate is guaranteed issue, this paragraph need not appear.)
Review the application carefully before you sign it. Be certain
that all information has been properly recorded.
[Include for each plan prominently identified in the cover page,
a chart showing the services, Medicare payments, plan payments and insured
payments for each plan, using the same language, in the same order, using
uniform layout and format as shown in the charts below. No more than four plans
may be shown on one chart. For purposes of illustration, charts for each plan
are included in this rule and regulation. An issuer may use additional benefit
plan designations on these charts pursuant to Section 9(D) of this rule and
regulation.]
[Include an explanation of any innovative benefits on the cover
page and in the chart, in a manner approved by the Commissioner.]
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D. Notice Regarding Policies or Certificates
Which Are Not Medicare Supplement Policies.
(1) Any disability insurance policy or
certificate, other than a Medicare supplement policy; or a policy issued
pursuant to a contract under Section 1876 of the Federal Social Security Act (42 U.S.C.
1395 et seq.), disability income policy; or
other policy identified in Section 3(B) of this rule and regulation, issued for
delivery in this State to persons eligible for Medicare shall notify insureds
under the policy that the policy is not a Medicare supplement policy or
certificate. The notice shall either be printed or attached to the first page
of the outline of coverage delivered to insureds under the policy, or if no
outline of coverage is delivered, to the first page of the policy, or
certificate delivered to insureds. The notice shall be in no less than twelve
(12) point type and shall contain the following language:
*THIS (POLICY OR CERTIFICATE) IS NOT A MEDICARE" SUPPLEMENT
[POLICY OR CONTRACT]. If you are eligible for Medicare, review the Guide to
Health Insurance for People with Medicare available from the company."
(2) Applications provided to
persons eligible for Medicare for the health insurance policies or certificates
described in Subsection D(1) shall disclose, using the applicable statement in
Appendix G, the extent to which the policy duplicates Medicare. The disclosure
statement shall be provided as a part of, or together with, the application for
the policy or certificate.
SECTION 18.
REQUIREMENTS FOR
APPLICATION FORMS AND REPLACEMENT COVERAGE
A. Application forms shall include the
following questions designed to elicit information as to whether, as of the
date of the application, the applicant has another Medicare supplement or other
disability insurance policy or certificate in force or whether a Medicare
supplement policy or certificate is intended to replace any other disability
policy or certificate presently in force. A supplementary application or other
form to be signed by the applicant and agent containing such questions and
statements may be used.
[Statements]
(1) You do not need more than one Medicare
supplement policy.
(2) If you
purchase this policy, you may want to evaluate your existing health coverage
and decide if you need multiple coverages.
(3) You may be eligible for benefits under
Medicaid and may not need a Medicare supplement policy.
(4) The benefits and premiums under your
Medicare supplement policy can be suspended, if requested, during your
entitlement to benefits under Medicaid for 24 months. You must request this
suspension within 90 days of becoming eligible for Medicaid. If you are no
longer entitled to Medicaid, your policy will be reinstituted if requested
within 90 days of losing Medicaid eligibility.
(5) Counseling services may be available in
your state to provide advice concerning your purchase of Medicare supplement
insurance and concerning medical assistance through the state Medicaid program,
including benefits as a Qualified Medicare Beneficiary (QMB) and a Specified
Low-Income Medicare Beneficiary (SLMB).
[Questions]
To the best of your knowledge,
(1) Do you have another Medicare supplement
policy or certificate in force?
(a) If so,
with which company?
(b) If so, do
you intend to replace your current Medicare supplement policy with this policy
[certificate]?
(2) Do you
have any other health insurance coverage that provides benefits similar to this
Medicare supplement policy?
(a) If so, with
which company?
(b) What kind of
policy?
(3) Are you
covered for medical assistance through the state Medicaid program:
(a) As a Specified Low-Income Medicare
Beneficiary (SLMB)?
(b) As a
Qualified Medicare Beneficiary (QMB)?
(c) For other Medicaid medical
benefits?
B. Agents shall list any other health
insurance policies they have sold to the applicant.
(1) List policies sold which are still in
force.
(2) List policies sold in
the past five (5) years which are no longer in force.
C. In the case of a direct response issuer, a
copy of the application or supplemental form, signed by the applicant, and
acknowledged by the insurer, shall be returned to the applicant by the insurer
upon delivery of the policy.
D.
Upon determining that a sale will involve replacement of Medicare supplement
coverage, any issuer, other than a direct response issuer, or its agent, shall
furnish the applicant, prior to issuance or delivery of the Medicare supplement
policy or certificate, a notice regarding replacement of Medicare supplement
coverage. One copy of the notice signed by the applicant and the agent, except
where the coverage is sold without an-agent, shall be provided to the applicant
and an additional signed copy shall be retained by the issuer. A direct
response issuer shall deliver to the applicant at the time of the issuance of
the policy the notice regarding replacement of Medicare supplement
coverage.
E. The notice required by
Subsection (D) above for an issuer shall be provided in substantially the
following form in no less than twelve (12) point type:
NOTICE TO APPLICANT REGARDING REPLACEMENT OF MEDICARE
SUPPLEMENT INSURANCE
(Insurance company's name and address)
SAVE THIS NOTICE IT MAY BE IMPORTANT TO YOU IN THE
FUTURE.
According to [your application] (information you have furnished),
you intend to terminate existing Medicare supplement insurance and replace it
with a policy to be issued by [Company Name] Insurance Company. Your new policy
will provide thirty (30) days within which you may decide without cost whether
you desire to keep the policy.
You should review this new coverage carefully. Compare it with
all accident and sickness coverage you now have. If, after due consideration,
you find that purchase of this Medicare supplement coverage is a wise decision,
you should terminate your present Medicare supplement coverage. You should
evaluate the need for other accident and sickness coverage you have that may
duplicate this policy.
STATEMENT TO APPLICANT BY ISSUER AGENT, [BROKER OR OTHER
REPRESENTATIVE]
I have reviewed your current medical or health insurance
coverage. To the best of my knowledge, this Medicare supplement policy will not
duplicate your existing Medicare supplement coverage because you intend to
terminate your existing Medicare supplement coverage. The replacement policy is
being purchased for the following reason (check one):
_____ Additional benefits.
_____ No change in benefits, but lower premiums.
_____ Fewer benefits and lower premiums.
_____ Other, (please specify)
1. Health conditions which you may presently
have (preexisting conditions) may not be immediately or fully covered under the
new policy. This could result in denial or delay of a claim for benefits under
the new policy, whereas a similar claim might have been payable under your
present policy.
2. State law
provides that your replacement policy or certificate may not contain new
preexisting conditions, waiting periods, elimination periods or probationary
periods. The insurer will waive any time periods applicable to preexisting
conditions, waiting periods, elimination periods, or probationary periods in
the new policy (or coverage) for similar benefits to the extent such time was
spent (depleted) under the original policy.
3. If, you still wish to terminate your
present policy and replace it with new coverage, be certain to truthfully and
completely answer all questions on the application concerning your medical and
health history. Failure to include all material medical information on an
application may provide a basis for the company to- deny any -future claims and
to refund your premium as though your policy had never been in force. After the
application has been completed and before you sign it, review it carefully to
be certain that all information has been properly recorded. (If the policy or
certificate is guaranteed issue, this paragraph need not appear.)
Do not cancel your present policy until you have received your
new policy and are sure that you want to keep it.
__________________________________________
(Signature of Agent, Broker or Other Representative)*
I [Typed Name and Address of Issuer, Agent or Broker]
__________________________________________
(Applicant's Signature)
__________________________________________
(Date)
*Signature not required for direct response sales.
F. Paragraphs 1 and 2 of
the replacement notice (applicable to preexisting conditions) may be deleted by
an issuer if the replacement does not involve application of a new preexisting
condition limitation.
SECTION
19.
FILING REQUIREMENTS FOR ADVERTISING
An issuer shall provide a copy of any Medicare supplement
advertisement intended for use in this State whether through written, radio or
television medium, or internet to the Commissioner for review or approval by
the Commissioner to the extent it may be required under State law.
SECTION 20.
STANDARDS FOR
MARKETING
A. An issuer, directly or
through its producers, shall:
(1) Establish
marketing procedures to assure that any comparison of policies by its agents or
other producers will be fair and accurate.
(2) Establish marketing procedures to assure
excessive insurance is not sold or issued.
(3) Display prominently by type, stamp or
other appropriate means, on the first page of the policy the following:
"Notice to buyer: This policy may not cover all of your
medical expenses."
(4) Inquire and otherwise make every
reasonable effort to identify whether a prospective applicant or enrollee for
Medicare supplement insurance already has disability insurance and the types
and amounts of any such insurance.
(5) Establish auditable procedures for
verifying compliance with this Subsection (A).
B. In addition to the practices prohibited in
Ark. Code Ann. §
23-66-201 through §
23-66-214
and §§
23-66-301,
et seq., the following acts and practices are prohibited:
(1) Twisting.- Knowingly making any
misleading representation or incomplete or fraudulent comparison of any
insurance policies or insurers for the purpose of inducing, or tending to
induce, any person to lapse, forfeit, surrender, terminate, retain, pledge,
assign, borrow on, or convert any insurance policy or to take out a policy of
insurance with another insurer.
(2)
High pressure tactics. Employing any method of marketing having the effect of
or tending to induce the purchase of insurance through force, fright, threat,
whether explicit or implied, or undue pressure to purchase or recommend the
purchase of insurance.
(3) Cold
lead advertising. Making use directly or indirectly of any method of marketing
which fails to disclose in a conspicuous manner that a purpose of the method of
marketing is solicitation of insurance and that contact will be made by an
insurance agent or insurance company.
C. The terms "Medicare Supplement",
"Medigap", "Medicare Wrap-Around and words of similar import shall not be used
unless the policy is issued in compliance with this rule and
regulation.
SECTION 21.
APPROPRIATENESS OF RECOMMENDED PURCHASE AND EXCESSIVE INSURANCE
A. In recommending the purchase or
replacement of any Medicare supplement policy or certificate an agent shall
make reasonable efforts to determine the appropriateness of a recommended
purchase or replacement.
B. Any
sale of Medicare supplement coverage that will provide an individual more than
one Medicare supplement policy or certificate is prohibited.
SECTION 22.
REPORTING OF
MULTIPLE POLICIES
A. On or before
March 1 of each year, an issuer shall report the following information for
every individual resident of this State for which the issuer has in force more
than one Medicare supplement policy or certificate:
(1) Policy and certificate number,
and
(2) Date of issuance.
B. The items set forth above must
be grouped by individual policyholder.
SECTION 23.
PROHIBITION AGAINST
PREEXISTING CONDITIONS, WAITING PERIODS, ELIMINATION PERIODS AND PROBATIONARY
PERIODS IN REPLACEMENT POLICIES OR CERTIFICATES
A. If a Medicare supplement policy or
certificate replaces another Medicare supplement policy or certificate, the
replacing issuer shall waive any time periods applicable to preexisting
conditions, waiting periods, elimination periods and probationary periods in
the new Medicare supplement policy or certificate for similar benefits to the
extent such time was spent under the original policy.
B. If a Medicare supplement policy or
certificate replaces another Medicare supplement policy or certificate which
has been in effect for a least six (6) months, the replacing policy shall not
provide any time period applicable to preexisting conditions, waiting periods,
elimination periods and probationary periods for benefits similar to those
contained in the original policy or certificate.
SECTION 24.
SEVERABILITY
If any provision of this rule and regulation or the application
thereof to any person or circumstance is for any reason held to be invalid, the
remainder of the rule and regulation and the application of such provision to
other persons or circumstances shall not be affected thereby.