Arkansas Administrative Code
Agency 054 - Arkansas Insurance Department
Rule 054.00.98-001 - Rule and Regulation 35 - "Agent License for Health Maintenance Organizations"

Universal Citation: AR Admin Rules 054.00.98-001

Current through Register Vol. 49, No. 9, September, 2024

SECTION 1. PURPOSE

The purpose of this Rule is to set the standards and guidelines under which agents for Health Maintenance Organizations can be licensed by the State of Arkansas.

SECTION 2. AUTHORITY

The authority for this Rule is the power given to the Insurance Commissioner for the State of Arkansas by Ark. Code Ann. §§ 23-61-108, 23-61-701, et seq., 25-15-201, et seq., and 23-76-120, and Act 1004 of 1997, and other applicable laws.

SECTION 3 , EFFECTIVE DATE

The Rule shall be effective on April 1, 1998.

SECTION 4. APPLICABILITY AND SCOPE

This Rule shall apply to all individuals, limited liability companies, and corporate or partnership (general or limited) agencies engaged in the business of marketing contacts, soliciting enrollments, or offering memberships with a Health Maintenance Organization ("HMO").

SECTION 5. DEFINITIONS

a. "Agent" means any individual person who, limited liability company which, or corporation or partnership (general or limited) which engages in solicitation and enrollment for any Health Maintenance Organization, but shall exclude any salaried officer or employee who has duties that are primarily administrative and who receives no commission for applications taken or enrollments made.

b. "Applicant" means any person who, or firm or partnership (general or limited) which, limited liability company or corporation which has applied for a certificate of authority as a Health Maintenance Organization, or has applied for a license as an HMO agent.

SECTION. 6. LICENSE QUALIFICATIONS

a. Every individual person applying for an agent license shall be qualified as follows:
1. Must be of legal age, or have the disabilities of minority removed by a Court of law for general purposes.

2. Must be a resident of this state or a licensed non-resident.

3. Must be appointed by a licensed Health Maintenance Organization or an applicant for said Certificate of Authority.

4. Must be deemed by the Commissioner to be competent, trustworthy, financially responsible and of good personal and business reputation.

5. Must pass such written disability examination or other appropriate examination as required by the Commissioner. Must complete required hours of pre-licensure education as is required by the Commissioner's Rule and Regulation 31, "Educational Requirements for Insurance Agents".

6. Must file letter of certificate issued within ninety (90) days, evidencing the resident HMO agent license is current or in good standing from supervisory insurance official from state of domicile, if a nonresident.

b. Every corporate or partnership agency or limited liability company applying for an agent license shall be qualified as follows:
1. Must be domiciled in this state or a licensed non-resident.

2. Must file partnership articles or agreement, if a general or limited partnership, resident or nonresident. Must file registration from the Arkansas Secretary of State, if a limited Arkansas partnership.

3. Must file articles of incorporation duly certified by the proper domiciliary state official, if a resident or nonresident corporation. Must file a certificate of organization from the Arkansas Secretary of State if an Arkansas limited liability company. Must file registration if required by the Arkansas Secretary of State, if a foreign corporation.

4. Must be appointed by a licensed Health Maintenance Organization or an applicant for said Certificate of Authority.

5. Must file letters of certification issued within ninety (90) days evidencing the resident HMO agency licensure and each individual agent from that state is current or in good standing from supervisory insurance official from state of domicile, if a nonresident.

SECTION 7. FEES

a. Licensure Fees Payable by APPLICANT ONLY for Resident Agent/Agency License:
1. There shall be a Thirty Dollar ($30.00) examination fee paid to the Commissioner prior to examination of resident individuals, and a $30.00 retake fee.

2. There shall be a Thirty-Five Dollar ($35.00) regulatory fee (ALF fee per Rule 57) for each issuance/annual renewal of each resident and non-resident agent and agency license.

If Commissioner contracts for these services, then the amount and method of payment and due date of fees may be determined by the Vendor, subject to Rule 57 or § 23-61-401.

b. Licensure Fees Payable by the HEALTH MAINTENANCE ORGANIZATION on behalf of an Applicant for Agent/Agency License:
1. There shall be a Sixty Dollar ($60.00) initial/annual fee amount paid to the Commissioner for the initial/annual renewal appointment of an INDIVIDUAL NONRESIDENT agent's license.

2. There shall be a Sixty Dollar ($60.00) initial/annual fee amount paid to the Commissioner for the initial/renewal appointment of a CORPORATE OR LIMITED LIABILITY COMPANY OR PARTNERSHIP AGENCY license from a NONRESIDENT.

3. There shall be a Twenty Dollar ($20.00) initial/annual fee amount paid to the Commissioner for the initial/renewal appointment of an INDIVIDUAL RESIDENT agent's license.

4. There shall be a Twenty Dollar ($20.00) initial/annual fee amount paid to the Commissioner for the initial/renewal appointment of a CORPORATE OR LIMITED LIABILITY COMPANY OR PARTNERSHIP AGENCY license from a RESIDENT.

c. There shall be a Ten Dollar ($10.00) fee paid to the Commissioner to cancel, or otherwise terminate an appointment on any RESIDENT or NONRESIDENT AGENT or AGENCY license by either the agent, agency or HMO, per appointment.

d. All fees shall be remitted to the Agent License Division of the Department, and shall be payable to "The State insurance Department Trust Fund" with a check or money order from the Agent or Agency or HMO as required by and appropriate with the Commissioner's Rule 57, except for payments to Vendors as permitted by the Commissioner.

SECTION 8. TERM OF LICENSE

Every license and HMO appointment issued under the Rule shall be valid for the calendar year when issued and each HMO appointment must be renewed biennially on even numbered years contemporaneous with life and/or disability insurance agent appointments under Ark. Code Ann. §§ 23-64-219(c) as amended by Act 1004 of 1997. HMO agent licenses will be renewed when the Department receives the appointment forms, Forms I-45, the HMO appointment fees, and any ALF fees due or overdue from the HMO agent or agency. The amount of fees filed for licenses issued in odd-numbered years will vary. In addition, each resident HMO agent who is not otherwise exempt must file certifications and the accompanying Rule 57 fee for timely compliance with continuing education hours as mandated by the Commissioner's Rule 50, "Agents' Continuing Education", as amended or hereinafter amended, to be eligible for renewal licensure.

SECTION 9. REVOCATION AND SUSPENSION OF LICENSE

a. The Commissioner may suspend for not more than thirty-six months pursuant to Ark. Code Ann. § 23-64-216, as amended by Act 1004 of 1997 twelve (12) months, or may revoke or refuse to continue any license issued under this Rule, after written notice to the licensee and after a hearing is held under the provisions of Ark. Code Ann. §§ 23-61-303, etseq., and/or 23-64-216, as amended by Act 1004 of 1997; and the Commissioner finds that any one or more of the following causes exist:
1. Any-cause for which issuance of the license could have been refused had it then existed and been known to the Commissioner.

2. Violation of or noncompliance with any provision of the Insurance Code, or for willful violation of any rule, regulation or order of the Commissioner.

3. Obtaining or attempting to obtain any such license through fraud or misrepresentation.

4. Misappropriation of or conversion to the licensee's own use or benefit any moneys received through the course of business that do not belong to the licensee.

5. Conviction of or pleading of guilty or nolo contendre to a felony, or any felony involving dishonesty or a breach of trust.

6. If in the conduct of the licensee's affairs, the licensee has used fraudulent or dishonest practices, or trade practices prohibited by the insurance code or statutes and regulations of the State.

7. Failure to provide a written response after receipt of an written inquiry from the Commissioner or his representative as to transactions under the license within thirty {30} days after receipt thereof, unless waived in writing by the Commissioner; or failure to notify the Commissioner promptly of any change of address in writing.

8. Having an insurance agent or broker license or HMO agent license or other insurance license or registration suspended or revoked in this State or any other state, providence, district, or territory; or if the licensee no longer meets the qualifications for

b. If the Commissioner finds that any one (1) or more grounds exist for the suspension or revocation of any license, the Commissioner may in his discretion, in lieu of or in addition to such suspension or revocation, impose an administrative penalty in the amount of one thousand dollars under Act 1004 of 1997, or if the Commissioner has found willful misconduct or willful violation by the licensee, five thousand dollars ($5,000) under Act 1004 of 1997. The Commissioner may take judicial notice of prior sanction orders issued against the licensee in this or other licensed jurisdictions and enhance or increase the penalties ordered in any current misconduct proceeding as to the licensee, without an abuse of discretion. The Commissioner may in his discretion order the licensee to pay restitution of actual losses to affected persons as specified in § 23-64-216 as amended by Act 1004 of 1997, or in an order/consent order against the licensee, in addition to other sanctions imposed under this Rule.

c. The Commissioner may not again issue any license under this Rule to any person whose license has been revoked until after expiration of three (3) years, and upon the same conditions expressed in Ark. Code Ann. § 23-64-217(b) as amended by Act 1004 of 1997 as for insurance agents and brokers, subject to other applicable laws.

SECTION 10. SEVERABILITY

Any section or provision of this Rule held by a court to be invalid or unconstitutional will not affect the validity of any other section or provision of this Rule.

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