A. To ensure that mental health services
which are allowable and delivered by a Department of Human Services (DHS)
Certified Mental Health Professional comply with applicable laws, which
require, among other things, that all deaf and hard of hearing persons have
access to appropriate mental health services that are provided:
i) In the primary communication method of the
individual, as determined by the preference of the individual who is deaf or
hard of hearing, or by an appropriate communication assessment, or
both;
ii) Using appropriate
accommodations and access services; and
iii) By the following licensed mental health
professionals: psychiatrists, advance practice registered nurses,
psychologists, therapists, counselors, and social workers.
B. Deaf and hard of hearing Arkansans have a
right to receive accessible, culturally affirmative and linguistically
appropriate mental health services. The needs may vary greatly. For culturally
Deaf people, linguistically appropriate may mean that the services are
delivered in American Sign Language by a mental health provider who understands
Deaf culture. For someone who is hard of hearing, culturally appropriate and
accessible services may mean that the services are delivered through the use of
assistive listening technology. The establishment of a certification will
increase the capacity of the mental health professionals in Arkansas to respond
more appropriately to the varying needs of deaf and hard of hearing
Arkansans.
C. The purpose of this
certification is to increase the capacity of mental health professionals in
Arkansas to provide culturally affirmative, accessible, and linguistically
appropriate mental health services to Arkansans who are deaf or hard of
hearing. These professionals shall recognize when appropriate referrals need to
be made or other professionals need to be consulted. Professionals certified to
provide mental health services to people who are deaf or hard of hearing shall
possess the following competencies:
a. fluency
in the primary language or communication method of the individual who is deaf
or hard of hearing,
b.
understanding of the unique experience of being deaf or hard of hearing in a
hearing world,
c. knowledge of the
barriers deaf and hard of hearing people face and solutions for removing those
barriers in the delivery of mental health services,
d. knowledgeable of effective strategies for
provision of services, and
e.
ability to collaborate skillfully with interpreters and other access
providers.
D. Definitions
for the purpose of this certification manual are as follows:
1.
Advanced Practice Nurse (APN)
means a person holding a current Arkansas License from the Arkansas State Board
of Nursing with specialty education and experience in at least one (1) of the
following:
a. Adult Psychiatric Mental Health
Clinical Nurse Specialist;
b. Child
Psychiatric Mental Health Clinical Nurse Specialist;
c. Adult Psychiatric Mental Health APN;
or
d. Family Psychiatric Mental
Health APN.
2.
Aural Communication means the transmission of information through
the auditory system which includes the system of speaking and hearing. It
usually encompasses both verbal and paralinguistic communication to convey
meaning. Paralinguistic communication would include things such as volume,
speed, and intonation of voice, along with gestures and facial expressions or
other non-verbal cues.
3.
Communication assessment means an evidenced-based assessment which
is approved by the Deaf Mental Health Advisory Committee prior to
implementation. A list of approved communication assessments will be available
on the Division of Aging, Adult, and Behavioral Health Services (DAABHS)
webpage.
4.
Communication
method means any one (1), or combinations, of the following languages or
systems of communication used by clients, which may include, but are not
limited to:
a. American Sign
Language;
b. An English-based
system, such as signed English or cued speech;
c. High visual orientation
communication;
d. Tactile American
Sign Language
e. Spoken English,
aural communication, and speech reading (also known as lip-reading);
or
f. Speech-to-text services, to
include but not limited to, CART (Communication Access Realtime Translation) or
Typewell, for example.
5.
Culturally affirmative mental health services means the full
continuum of mental health services that are respectful to and informed by the
values and norms of the culture of the individual being served, including
members of the Deaf community and culture, that are delivered by licensed
mental health professionals who have been certified under the guidelines of
this manual. This may also include services to be provided by ancillary staff
who are licensed or unlicensed.
6.
Deaf means the condition of having a hearing loss at the level
that results in the individual having difficulty processing linguistic
information through hearing, regardless of amplification or other assistive
technology, and thus relying on visual means of communication.
7.
English-based system means a
sign system that uses manual signs or cues in English word order, sometimes
with added affixes that are not present in American Sign Language.
8.
Fluent means a score of
"Advanced" or higher for licensed mental health professionals certified under
the guidelines of this manual, or a score of "Intermediate Plus" for other
licensed or non-licensed ancillary staff qualified to work in a mental health
setting on a sign language communication skills assessment, including without
limitation the Sign Language Proficiency Interview assessment and other
communication skills assessments.
9.
Hard of hearing means the
condition of having a hearing loss, whether permanent or fluctuating, that may
be corrected by amplification or other hearing assistive technology, but yet
presents challenges in processing linguistic information through
hearing.
10.
Independently
Licensed Clinician means a person holding a current Arkansas license
from the applicable State Board as a Licensed Clinical Social Worker (LCSW),
Licensed Marriage and Family Therapist (LMFT), Licensed Psychologist (LP),
Licensed Psychological Examiner - Independent (LPEI), or a Licensed
Professional Counselor (LPC).
11.
Interpreter means a licensed qualified interpreter or a licensed
provisional interpreter as defined under §
20-14-802.
12.
Linguistically appropriate mental
health services means the full continuum of mental health services that
are made available in the communication method preferred by the client or in
the communication method that is determined to be most effective by a
communication assessment.
13.
Non-independently Licensed Clinician means a person holding a
current Arkansas license from the applicable State Board as a Licensed Master
Social Worker (LMSW), Licensed Associate Marital and Family Therapist (LAMFT),
Licensed Associate Counselor (LAC), Licensed Psychological Examiner (LPE), or a
Provisionally Licensed Psychologist (PLP).
14.
Primary communication method
means the communication method preferred by the individual who is deaf or hard
of hearing that will be most effective, as determined by the preference of the
individual who is deaf or hard of hearing or by an appropriate communication
assessment, or both.
E. A
licensed professional certified through this manual shall offer culturally
affirmative and linguistically appropriate mental health services to a client
in the client's primary communication method. The Certified Mental Health
Professional shall not deny access to services in the client's primary
communication method to a client due to the client's having residual hearing
ability, whether supported by amplification or other hearing assistive
technology. The Certified Mental Health Professional shall not deny access to
services in the client's primary communication method to a client due to the
client's previous experience with some other communication method.
F. Deaf and hard of hearing persons have the
right to decline culturally affirmative and linguistically appropriate mental
health services.
G. The
requirements and obligations imposed by this rule are substantive, not
procedural.
H. In the event of any
change in or loss of full privileges related to their professional license, or
actions that would impact the Certified Mental Health Professionals' ability to
appropriately perform his or her duties, the Certified Mental Health
Professional must notify DHS/DAABHS immediately.