Current through Register Vol. 49, No. 9, September, 2024
1009
EQUAL OPPORTUNITY POLICY
I. Purpose:
This establishes the Arkansas Department of Human Services
Equal Opportunity policy. This policy is applicable to all employees,
applicants seeking employment within the Arkansas Department of Human Services,
and to all persons or organizations seeking or receiving services, benefits,
contracts, agreements, grants, sub-grants, programs, and projects funded
through or from the Arkansas Department of Human Services, including employees,
clients, customers, and applicants of grantees and sub-grantees.
II. Assurances:
(a) The Arkansas Department of Human Services
shall provide fair and equal opportunity in employment, service delivery, and
grant administration regardless of a person's race, color, religion, sex, age,
national origin, political beliefs, or disability as defined in the Americans
with Disabilities Act.
(b) The
Arkansas Department of Human Services shall actively promote equal opportunity
through the establishment and application of personnel policies and procedures
to include: recruitment, selection, promotion, demotion, transfer,
reclassification, layoff and recall, training, termination and other benefits,
and terms and conditions of employment.
(c) The Arkansas Department of Human Services
shall ensure non-discrimination and equal opportunity in compliance with all
applicable federal laws, regulations, executive orders, and civil rights rules
or regulations.
III.
Definitions:
(a) "Complaint" or "complaint of
discrimination" means a complaint alleging unlawful discrimination, harassment,
or retaliation by the Arkansas Department of Human Services; any contractor or
grant recipient or sub-recipient of the Arkansas Department of Human Services;
or one or more employees of the Arkansas Department of Human Services or its
contractors, grant recipients, or sub-recipients acting in their official
capacity or under their official authority.
(b) "Contract" as used in this policy means a
contract subject to the Arkansas Procurement Law, Ark. Code Ann. §§
19-11-201, et seq.
(c) "Harassment" means any unwelcome,
repetitive behavior intended to threaten, disturb, or upset another person.
Harassment based on any of the protected classes listed above may be reported
under this policy. Harassment which is not based on a person's membership in a
protected class is nonetheless prohibited at the Arkansas Department of Human
Services and may be addressed through disciplinary, security, legal, or other
action.
(d) "Protected conduct"
means opposing unlawful discrimination, harassment, or retaliation, such as by
making a complaint or filing a charge that alleges discrimination, harassment,
or retaliation, or participating in an investigation, a proceeding, or a
hearing regarding alleged unlawful discrimination, harassment, or
retaliation.
(e) "Retaliation"
means materially adverse action, including but not limited to employment
discipline, non-selection, harassment, or termination of a contract, a grant,
or employment as punishment for an individual engaging in protected
conduct.
(f) "Unlawful
discrimination or harassment" means discrimination or harassment, based on a
person's race, color, religion, sex, age, national origin, political beliefs,
or disability as defined in the Americans with Disabilities Act.
IV. Responsibilities:
(a) The overall responsibility for
coordination of equal opportunity policies, programs, and employment practices
within the Arkansas Department of Human Services has been assigned to the
Administrator of the Arkansas Department of Human Services Office of Employee
Relations and Office of Equal Opportunity.
(b) Any Arkansas Department of Human Services
staff member who receives a written complaint of discrimination from any person
shall forward the complaint immediately to his or her division director for
referral to the Office of Employee Relations and Office of Equal
Opportunity.
(c) Any Arkansas
Department of Human Services supervisor or manager who receives a verbal
complaint of discrimination from any person shall encourage that person to
submit a written complaint. Regardless of whether the complaint is made in
writing, the supervisor or manager receiving the complaint shall provide the
person making the complaint a copy of form DHS-2808, and immediately notify his
or her division director in writing for follow-up or referral to the Office of
Employee Relations and Office of Equal Opportunity as appropriate.
V. Complaints of Discrimination
(a) Any person to whom or entity to which
this policy applies may use form DHS-2808, Complaint of Discrimination, to file
a complaint, regardless of whether the complaint directly concerns Arkansas
Department of Human Services or its employees. Complaints filed using other
means, such as by letter or email, should contain substantially the same
information as that requested on DHS-2808.
(b) The Office of Employee Relations and
Office of Equal Opportunity shall receive complaints relating to any Arkansas
Department of Human Services division or office, program, project, service,
contract, or grant, regardless of whether the person making the complaint or
the person against whom the complaint is made is an employee of Arkansas
Department of Human Services.
(c)
The Office of Employee Relations and Office of Equal Opportunity shall
establish written criteria for determining when a complaint shall be referred
to an outside agency or office, such as the U.S. Equal Employment Opportunity
Commission, the U.S. Department of Health and Human Services Office of Civil
Rights, the U.S. Department of Justice Office for Civil Rights, the U.S.
Department of Labor, or other state or federal investigative or enforcement
agencies.
(d) Complaints which
allege discriminatory, harassing, or retaliatory conduct by any Arkansas
Department of Human Services employee shall be investigated by the Office of
Employee Relations and Office of Equal Opportunity or the Arkansas Department
of Human Services Office of Quality Assurance, as determined by the Office of
Employee Relations and Office of Equal Opportunity Administrator. The Office of
Employee Relations and Office of Equal Opportunity and the Arkansas Department
of Human Services Office of Quality Assurance will conduct prompt
investigations of complaints and issue written determinations of any
findings.
(e) When the Arkansas
Department of Human Services investigates a complaint that involves a federal
civil rights law over which the U.S. Department of Justice Office for Civil
Rights has jurisdiction, the U.S. Department of Justice Office for Civil Rights
retains the authority to:
(1) Conduct a
supplementary or de novo investigation;
(2) Approve, modify, or reject recommended
findings;
(3) Approve, modify, or
reject any proposed voluntary resolution; and
(4) Initiate formal enforcement
action.
(f) Complaints
which are not referred for investigation by the Arkansas Department of Human
Services, including complaints which allege discriminatory, harassing, or
retaliatory conduct by persons who are not Arkansas Department of Human
Services employees, shall be referred to other appropriate state or federal
investigative or enforcement agencies, consistent with the written criteria
established under part V, section (c), above.
VI. Investigations:
(a) Nothing in this policy shall prevent,
prohibit, or delay an Arkansas Department of Human Services division, office,
or institution from investigating violations of policy or monitoring compliance
with contractual or grant obligations.
(b) When an Arkansas Department of Human
Services employee is accused of unlawful discrimination, harassment, or
retaliation under this policy, the employing division may defer disciplinary
action until resolution of the investigation by the Office of Employee
Relations and Office of Equal Opportunity or the Arkansas Department of Human
Services Office of Quality Assurance.
(c) Deferring disciplinary action for alleged
discrimination, harassment, or retaliation does not prevent a division from
administering discipline up to and including termination for violation of other
Arkansas Department of Human Services policy, behavior, or performance
expectations.
VII.
Posting Requirement:
English and Spanish versions of PUB-284, "Discrimination is
Prohibited," will be posted in a conspicuous place in each Arkansas Department
of Human Services office and facility, easily visible to Arkansas Department of
Human Services employees, clients, customers, and applicants.