Arkansas Administrative Code
Agency 016 - DEPARTMENT OF HUMAN SERVICES
Division 06 - Medical Services
Rule 016.06.09-047 - Provider Manual Update Transmittal - Section I & Section V

Universal Citation: AR Admin Rules 016.06.09-047

Current through Register Vol. 49, No. 9, September, 2024

SECTION I - GENERAL POLICY

171.210 ConnectCare Caseload Maximum and PCP Caseload Limits
A. Each PCP may establish an upper limit to his or her Medicaid caseload, up to the default maximum of 2500.
1. The state may permit higher maximum caseloads in areas the federal government has designated as medically underserved.

2. The state may permit higher maximum caseloads for PCPs who state in writing that the default maximum will create a hardship for them, their patients and/or the community they serve.

B. The state will not require any PCP to accept a caseload greater than the PCP's requested caseload maximum.

C. At any time, a PCP may increase or decrease his or her maximum desired caseload by any amount, up to the default maximum by submitting a signed request to his or her Provider Relations Representative, or on-line through the Medicaid Website (www.medicaid.state.ar.us), Provider Enrollment Information, and Access to the Provider Information Portal.

D. To request an increase in a PCP caseload above the default maximum, the PCP must submit a written request with his or her original signature to the Provider Relations Representative. View or print Provider Relations Representative contact information.

E. Prior to making the request for an increase of a caseload that is already at the default maximum, PCPs are encouraged to review their caseload for inactive patients to determine if those patients should be removed from their caseload. To do so, PCPs may use the Arkansas Medicaid Information Interchange (AMII) web portal. If it is determined that the inactive patients should be removed from his or her caseload, the PCP must:
1. Contact the patient in writing at least 30 days in advance of the effective date of the termination to give the patient the option of making a visit to the PCP to remain an active patient. If the patient does not choose to make a visit to the PCP, the termination can be effective at the end of 30 calendar days.

2. With approval from his or her Provider Relations Representative, the PCP may add and see new patients during the 30 calendar day notification process of inactive patients.

3. The notice must state that the enrollee has 30 calendar days in which to enroll with a different PCP.

4. The PCP must forward a copy of the notice to the enrollee and to the local DHS office in the enrollee's county of residence.

MANAGED CARE PROGRAM PRIMARY CARE PHYSICIAN

Family Practitioner

General Practitioner (including osteopath)

* Internal Medicine

* Obstetrician

* Gynecologist Pediatrician

If your specialty of practice is listed above, you MUST complete the Primary Care Physician Participation Agreement and the EPSDT Agreement to participate in the Arkansas Medicaid Program. Please refer to Section I of your Arkansas Medicaid Provider manual for information concerning the Primary Care Physician Program.

* NOTE *Providers whose specialty is either I nternal Medicine or Obstetrician/Gynecology have the option of enrolling in the Child Health Services (EPSDT) program, please review the Primary Care Physicians policy in Section I of your Arkansas Medicaid Provider manual.

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County Codes

County

County

County

County

Code

County

Code

County

Code

Arkansas

01

Garland

26

Newton

51

Ashley

02

Grant

27

Ouachita

52

Baxter

03

Greene

28

Perry

53

Benton

04

Hempstead

29

Phillips

54

Boone

05

Hot Spring

30

Pike

55

Bradley

06

Howard

31

Poinsett

56

Calhoun

07

Independence 32

Polk

57

Carroll

08

Izard

33

Pope

58

Chicot

09

Jackson

34

Prairie

59

Clark

10

Jefferson

35

Pulaski

60

Clay

11

Johnson

36

Randolph

61

Cleburne

12

Lafayette

37

Saline

62

Cleveland

13

Lawrence

38

Scott

63

Columbia

14

Lee

39

Searcy

64

Conway

15

Lincoln

40

Sebastian

65

Craighead

16

Little River

41

Sevier

66

Crawford

17

Logan

42

Sharp

67

Crittenden

18

Lonoke

43

St. Francis

68

Cross

19

Madison

44

Stone

69

Dallas

20

Marion

45

Union

70

Desha

21

Miller

46

Van Buren

71

Drew

22

Mississippi

47

Washington

72

Faulkner

23

Monroe

48

White

73

Franklin

24

Montgomery

49

Woodruff

74

Fulton

25

Nevada

50

Yell

75

State

County Code

State

County Code

State

County Code

Louisiana

91

Mississippi

93

Tennessee

95

Missouri

92

Oklahoma

94

Texas

96

Please note: Per Section I, page 84, subsection 185.12, item 2 of the Arkansas Medicaid Physicians provider manual, a PCP must be physically located in the State of Arkansas or in a bordering state trade-area city. The trade-area cities are:

* Monroe and Shreveport, Louisiana

* Clarksdale and Greenville, Mississippi

* Poplar Bluff, Missouri

* Poteau and Salisaw, Oklahoma

* Memphis, Tennessee

* Texarkana, Texas

Disclaimer: These regulations may not be the most recent version. Arkansas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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