Arkansas Administrative Code
Agency 015 - DEPARTMENT OF PUBLIC SAFETY
Division 01 - Arkansas State Police
Rule 015.01.22-004 - Used Motor Vehicle Dealer Licensing
Universal Citation: AR Admin Rules 015.01.22-004
Current through Register Vol. 49, No. 9, September, 2024
DEPARTMENT OF ARKANSAS STATE POLICE USED MOTOR VEHICLE DEALER LICENSING RULES
Rule 1. "Definitions" As used in these rules and procedures, unless the context otherwise requires, the following terms are defined as:
1A. "Department" means the Department of
Arkansas State Police.
1B.
"Director" means the Director of the Arkansas State Police, or his designated
representative.
1C. "Act" means Act
490 of 1993, as it may hereafter be amended.
1D. "Application" means a form of such size
and design which contains the required information, as prescribed by the "Act,"
whereas a person may apply for a certificate of license under the provisions of
Act 490 of 1993 as amended.
1E.
"Applicant" means any person who has submitted to the Department a properly
completed application for a certificate of license to conduct business under
the provisions of the Act.
1F.
"License" means a certificate issued to a person, by the Department,
authorizing that person to conduct business under the provisions of this "Act"
and these rules.
1G. "Licensee"
means a person who holds a valid certificate of license as defined in Rule
1F.
1H. "Documentation" means such
information as may be required by the Department, utilized to determine an
applicant's or licensee's qualifications to hold a certificate of
license.
1I. "Hearing Officer"
means the Director of the Arkansas State Police, or his designated
representative acting in cases of adjudication as outlined in the Arkansas
Administrative Procedures Act, as amended.
1J. "Salesman" means a person as defined in
Act 490 of 1993, as amended.
Rule 2. "Licensee" Responsibilities
2.1. Any person who fails to renew the
certificate of license as outlined in this "Act" and within the guidelines of
the provisions of the Department of Finance, division of Motor Vehicles shall
be required to submit, with the application for renewal, a sworn affidavit
attesting they have not violated any provisions of this "Act" or these
rules.
2.2. A licensee, shall
within seven (7) calendar days, notify the Department in writing of any change
in the following:
A. Change of physical
address.
B. Change of mailing
address.
C. Change of any telephone
number(s).
D. Change of any persons
or entities having any ownership in the used vehicle dealership.
E. Change of any name, address, or telephone
number of the person designated to receive legal process, as outlined in the
"Act."
2.3. The licensee
shall be legally responsible for the good conduct in the business of each
employee, including salesmen.
2.4.
Any person who falsely represents that he is employed by a licensee shall be
deemed guilty of violating, the provisions of Act 490 of 1993 as
amended.
2.5. The Director may
issue a written order of summary suspension of a certificate of license if it
is determined that the public health, safety, or welfare requires emergency
action. The suspended license holder shall be afforded a hearing in a prompt
and timely manner.
2.6. The
Director shall issue an order of summary suspension to the holder of a
certificate of license 30 days after a judgment is entered against the
licensee, and the suspension shall be in effect until proof that the judgment
has been satisfied is submitted to the Department.
2.7. The Bond and Insurance requirement(s),
as outlined under the provisions of the "Act" shall be in force at all times
while holding a certificate of license. Failure of a licensee to comply with
this rule shall result in the certificate of license being summarily suspended
by the Director and such suspension shall be in effect until said Bond and
Insurance is submitted to the Department and shown to be in full
force.
2.8. Persons who hold a
certificate of license must use the Arkansas State Police dealer number in
published advertising as follows: AR/DLR (number) or print the dealership
name.
2.9. Any person to whom a
certificate of license has been granted and receives an order of suspension or
revocation shall immediately, upon receipt of such notice, return all
certificates of license to the Department.
2.10. A suspended license is subject to
expiration and shall be renewed as provided in the "Act" or these Rules,
however, renewal does not entitle the licensee, while the license remains
suspended and until it is reinstated, to engage in the licensed activity or in
any other activity or conduct in violation of the order by which the license
was suspended.
2.11. It shall be
unlawful for a suspended license holder to operate while the license is
suspended.
2.12. The Director may
deny an application for a certificate of license or its renewal. Suspend or
revoke a license if it is determined the applicant or licensee has:
A. Made a material misstatement in the
application for or the renewal of a license.
B. Practiced fraud, deceit, or
misrepresentation.
C. Demonstrated
incompetence or untrustworthiness in their actions.
D. Violated any provisions of the "Act"
and/or these rules.
2.13. Any person to who a certificate of
license has been granted ceases to conduct business at the location on file
with the department, shall notify the director, in writing, of such cessation
within ten (10) calendar days. The license shall automatically be suspended and
shall not be reinstated until the provisions for licensure outlined in the
"Act" or these rules are met.
2.14
Fee Waivers - the Division will waive the initial application fees
prescribed by A.C.A. §
23-112-608
if the application:
A. Is receiving
assistance through the Arkansas Medicaid Program, the Supplemental Nutrition
Assistance Program, the Special Supplemental Nutrition Program for Women,
Infants, and Children, the Temporary Assistance for Needy Families Program, or
the Lifeline Assistance Program;
B.
Was approved for unemployment within the last twelve (12) months; or
C. Has an income that does not exceed two
hundred percent (200%) of the federal poverty income guidelines.
Rule 3. Hearing Provisions
3.1. The Director shall have the
authority to deny the issuance of a license. He shall notify the applicant of
his decision in writing, stating the reason for the denial. The applicant may
appeal the decision, provided he perfects the appeal, in writing, within
fourteen (14) days of his notice of rejection. The hearing officer shall hear
the appeal within sixty (60) days.
3.2. If as a result of its own investigation
or as a result of any complaint against a licensee, it is determined that there
exists sufficient proof that the actions or the person constitutes a violation
of this "Act" or these rules, the Director, before taking any action, shall
provide twenty (20) days written notice to the person of his right to a
hearing. The Director, when issuing an order and notice of hearing shall state
the legal authority under which the hearing is to be held along with a brief
and concise statement of the matters of fact and law involved. The order and
notice shall be served on the person at least twenty (20) prior to the
hearing.
3.3. The Director shall
assign a file number to each order and notice of hearing and hereafter all
documents pertaining to the matter shall bear that number. All pleadings and
motions to be filed relative to the hearing shall be signed, verified and
dated, and filed with the Department.
3.4. During the course of a hearing, the
Department shall not be bound by the technical rules of evidence and may admit
and give probative value to any evidence which possesses such probative value
as would entitle it to be accepted by reasonable and prudent men in the conduct
of their affairs, provided, however, the hearing officer shall give effect to
the rules of privilege recognized by the law and may exclude hearsay,
incompetent, irrelevant, immaterial or repetitious evidence and may make
rulings to protect witnesses form undue harassment or oppression.
3.5. All evidence, including records and
documents, in possession of the Department of which it desires to avail itself,
shall be offered and made part of the record in a hearing, and no other factual
information or evidence shall be considered in the determination of any cause.
Any person who is required to meet any of the qualifications under the "Act" or
these rules, whose rights may be affected in any hearing shall have the right
to appear personally and by counsel to introduce evidence in their behalf, to
cross-examine witnesses and to examine any document or other evidence
submitted.
3.6. In any hearing held
for the purpose of affording any applicant the opportunity to show his
qualifications under this "Act" or these rules, the burden of proof shall be on
the applicant. In hearings held for the purpose of revoking, suspending or
reprimanding, the burden of proof shall be on the Department or
Complainant.
3.7. Hearings shall be
conducted by the hearing officer, as defined in Rule 1I of these
rules.
3.8. Hearings shall be held
at location to be determined by the Department.
3.9. The hearing officer may rule in cases
where the affected party fails to attend a hearing.
3.10. All decisions of the hearing officer
shall be in writing and signed by the Director, and shall include findings of
fact and conclusion of law separately stated with an appropriate order entered
in accordance with. A copy of the findings of fact, conclusions of law and
order shall be sent to each part of the hearing.
3.11. The Department will cause to be made an
official record of the proceedings.
3.12. The affected party may appeal the
decision of the Director in accordance with the Arkansas Administrative
Procedures Act, as amended.
Rule 4. Mandatory Educational Seminar
4.1. All applicants for a license as a used
motor vehicle dealer, as described in Ark. Code Ann. Section
23-112-601
et seq. prior to obtaining a license, are required to attend a Department
approved educational seminar.
4.2.
In order to be approved by the Department, a seminar must meet the following
criteria to the satisfaction of the Department:
A. The seminar must be sponsored by a
non-profit corporation, authorized to conduct business in Arkansas, that
develops and presents educational programs which enhance the knowledge and
competence of used motor vehicle dealers, their sales persons and service
personnel for the benefit of the public; and
B. The names of the individuals who will be
conducting the seminar must be submitted with the application for approval of
the seminar. Said individuals shall demonstrate knowledge of these rules and
general provisions by having at least one year of experience with the used
motor vehicle industry in Arkansas or a related area as determined by the
Department; and
C. The proposal for
approval of a seminar shall include a course outline, along with proposed
materials to be used in the instruction. The course outline must provide for,
at a minimum, instruction in each of the following areas:
1. requirements of Act 490 of 1993, as
amended, for obtaining a license as a used motor vehicle dealer;
2. overview of related state statutes,
regulations and Department rules;
3. laws concerning titles, tags and
taxes;
4. applicable laws and rules
concerning required record keeping;
5. The Deceptive Trade Practices Act,
including, but not limited to, advertising, unfair and deceptive sales
practices and odometer requirements;
6. such general discussion items as may be
determined by the Department to be of significance or concern.
D. The course of instruction of
the required seminar shall be no less than three (3) hours.
E. The course of instruction shall be
attended by a bona fide, full-time employee of the applicant used motor vehicle
dealership. The attendee shall attend the full time of the prescribed course.
Failure of the attendee to attend the full time of the prescribed course shall
cause the applicant's license to be delayed until such time as the course
requirement is fulfilled.
F. In the
event the employee attending the required course as a representative of the
licensee shall cease employment with the licensee company for any reason, the
licensee company shall within ten (10) days notify the Department. The licensee
shall then designate another bona fide, full-time employee who must complete
the mandatory course within 120 days of the date of such
notification.
4.3. The
corporation administering the mandatory course shall be certified by the
Department. Application for certification shall be on a form prescribed by the
Department, and shall include the following:
A. Names and addresses of all individuals who
will be utilized in any manner during the course of instruction; and
B. Names and addresses of all officers of the
corporation; and
C. Documentation
to demonstrate the experience and qualifications of all persons who will
instruct any portion of the mandatory course; and
D. A list of the times, dates and locations
of all courses to be taught, provided such list may be changed or updated if
notification of such change or updating is provided to the Department a minimum
of seven (7) days prior to the course being presented.
E. Such application shall be accompanied by
material prescribed in Rule 4.2 (B) and Rule 4.2 (C) of these Rules and shall
be in typewritten or computer generated form.
4.4. A corporation certified by the
Department to conduct the mandatory training course may utilize video equipment
for the presentation of portions of the course in lieu of live instructors,
provided that a copy of the video has been presented to the Department and the
Department has provided written approval of the contents; provided that when
such video is utilized, the certified corporation shall provide a proctor or
proctors to assure attendance of the applicants for licensing. Such manner for
proctoring shall be approved by the Department prior to implementation of the
use of video equipment as an alternative to live instructors.
4.5. A corporation certified by the
Department to conduct the mandatory training course shall, within five (5) days
of the completion of such course, provide to the Department on a form
prescribed by the Department a list of all persons completing the course and,
in the case of a renewal of license, the Department-assigned control number of
the licensee.
4.6. Failure of any
corporation certified by the Department, or any licensee, to fulfill the
requirements of this Rule shall result in suspension or revocation of the
certification of the corporation or the license of the licensee. Provided, the
corporation or licensee shall have the right to appeal such suspension or
revocation as provided in Rule 3 of these Rules.
Rule 5. Reciprocal, Temporary, and Expedited Licensure
5.1 An applicant
who holds a Used Motor Vehicle Dealer License in another state, territory, or
district of the United States may obtain a reciprocal Arkansas license if he or
she meets the requirements set forth in Ark. Code Ann. §
23-112-607. The
reciprocity applicant must submit the required forms and applicable
fees.
5.2 An applicant for a
reciprocal Arkansas license who resides in a state, territory, or district of
the United States that does not require licensure to sell used motor vehicles
may obtain a reciprocal Arkansas license if he or she meets the requirements
set forth in Ark. Code Ann. §
23-112-607. The
reciprocity applicant must submit the required forms and applicable
fees.
5.3 An applicant for a
temporary Arkansas license may obtain a six (6) month temporary Arkansas
license if he or she meets the requirements set forth in Ark. Code Ann. §
23-112-607. The
temporary applicant must submit the required forms and applicable
fees.
5.4 The Division will
expedite the licensure process for:
(a) A
uniformed service member stationed in the State of Arkansas;
(b) A uniformed service veteran who resides
in or establishes residency in the State of Arkansas;
(c) The spouse of:
(i) A person listed in subdivision (a) or (b)
of this Rule;
(ii) A uniformed
service member who is assigned a tour of duty that excludes the uniformed
service member's spouse from accompanying the uniformed service member and the
spouse relocates to this state; and
(iii) A uniformed service member who is
killed or succumbs to his or her injuries or illness in the line of duty if the
spouse establishes residency in the state.
To qualify for expedited licensure, the applicant must notate his or her status on the application and provide the Division with a coy of the active duty orders or DD214.
Disclaimer: These regulations may not be the most recent version. Arkansas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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