Arizona Administrative Code
Title 4 - PROFESSIONS AND OCCUPATIONS
Chapter 46 - DEPARTMENT OF INSURANCE AND FINANCIAL INSTITUTIONS DIVISION, REAL ESTATE APPRAISAL
Article 3 - COMPLAINT INVESTIGATIONS
Section R4-46-301 - Complaints and Investigations; Complaint Resolution

1. The Department shall investigate a complaint, if the complaint meets the minimum jurisdictional criteria.

2. The Department may notify the respondent of a complaint.

3. The Department may require that the respondent file a written response to the complaint and provide any one or more of the following:

4. The Department may assign or contract with an investigator.

5. Under A.R.S. §§ 6-123(3), 6-124, 12-2212, and 32-3631(C), the Director may compel testimony or document production, regardless of whether an investigation is in process.

1. Without limiting any other remedy allowed by statute, if the Director finds a violation of A.R.S. Title 32, Chapter 36, or this Chapter, the Director may:

2. Any time after a complaint has been filed against a respondent, the matter may be resolved by a settlement in which the respondent agrees to accept disciplinary action and/or remedial action by consent. If the Director determines that the proposed settlement will adequately protect the public, the Director may issue a letter of remedial action, or enter into another form of stipulation, agreed settlement, or consent with the respondent. The Director may also allow for a conditional dismissal.