Arizona Administrative Code
Title 4 - PROFESSIONS AND OCCUPATIONS
Chapter 20 - BOARD OF DISPENSING OPTICIANS
Article 1 - GENERAL
Section R4-20-119 - Substandard Care

Universal Citation: AZ Admin Code R 4-20-119

Current through Register Vol. 30, No. 38, September 20, 2024

A. It is substandard care for a dispensing optician:

1. To dispense improperly manufactured eyeglasses or contact lenses. If a complaint indicates that eyeglasses or contact lenses dispensed by a dispensing optician or other employee of an optical establishment may have been improperly manufactured, the Board shall be guided in its determination of the facts by referring to the standards incorporated by reference in subsection (B) with regard to the individual parameters listed in the standards and considering patient wear, care, and usage;

2. When interpreting written prescriptions:
a. To fail to follow standards incorporated by reference in subsection (B) in determining lens powers due to differences in vertex distances, base curvatures, special lens requirements, and facial fitting problems; or

b. To fail to comply with special instructions of the vision practitioner or optometrist shown on the prescription without the full knowledge and consent of the customer, the physician, or optometrist; or

c. To fill prescriptions beyond the expiration date indicated on the prescription;

3. To fail to follow manufacturer's guidelines regarding usual and customary lens thickness of eyewear;

4. To intentionally or negligently injure a customer during the course of optical dispensing; or

5. To fail to give the customer appropriate instructions on the care, handling, and wearing of an optical device.

B. The following standards published by the American National Standards Institute, Inc., (ANSI), 1819 L Street, NW, Suite 600, Washington, DC 20036, are incorporated by reference, and no further editions or amendments and are on file with the Board:

1. ANSI Z80.1 2015, "Prescription Ophthalmic Lenses-Recommendations."

2. ANSI - Z80.20 2016, "Contact Lenses-Standard Terminology, Tolerances, Measurements And Physiochemical Properties."

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3. ANSI Z87.1- 2015, "Occupational and Educational Personal Eye and Face Protection Devices."

4. ANSI Z80.9 2015, "Optical Devices for Low Vision."

Disclaimer: These regulations may not be the most recent version. Arizona may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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