Arizona Administrative Code
Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION
Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES
Article 5 - TELEPHONE UTILITIES
Section R14-2-504 - Minimum Customer Information Requirements
Universal Citation: AZ Admin Code R 14-2-504
Current through Register Vol. 30, No. 38, September 20, 2024
A. Information for residential customers
1. Each utility shall make available upon
customer request not later than 60 days from the date of request a concise
summary of the rate schedule applied for by such customer. The summary shall
include the following:
a. The charges for
basic service and incremental ancillary services requested by the
applicant.
2. In
addition, a utility shall make available upon customer request not later than
60 days from date of service commencement a concise summary of the utility's
tariffs or the Commission's rules and regulations concerning:
a. Deposits
b. Terminations of service
c. Billing and collection
d. Complaint handling.
B. Information required due to changes in tariffs
1. Each utility shall
transmit to affected customers by the most economic means available a concise
summary of any change in the utility's tariffs affecting those
customers.
2. This information
shall be transmitted to the affected customer within 60 days of the effective
date of the change.
Disclaimer: These regulations may not be the most recent version. Arizona may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google
Privacy Policy and
Terms of Service apply.
