Arizona Administrative Code
Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION
Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES
Article 26 - INTERCONNECTION OF DISTRIBUTED GENERATION FACILITIES
Section R14-2-2604 - Customer Rights and Responsibilities
Universal Citation: AZ Admin Code R 14-2-2604
Current through Register Vol. 31, No. 12, March 21, 2025
A. A Customer has the following rights:
1. To designate a Representative to act on
the Customer's behalf;
2. To submit
an Application to interconnect a Generating Facility with a Distribution
System;
3. To expect prompt and
professional responses from a Utility during the Interconnection
process;
4. To expect detailed and
itemized good faith estimates of cost from the Utility;
5. To expect outlines, supporting data, and
justification for proposed work before the Utility undertakes any studies or
system upgrades to accommodate the Generating Facility;
6. To sign documents using an electronic
(e-signature) method if the Customer has the technical capability to sign
electronically and is submitting the documents electronically; and
7. To request a one-time 90-day extension
from the Utility using a simple notification process and not to have an
extension unreasonably withheld for circumstances beyond the Customer's
control.
B. A Customer shall ensure that:
1. The Generating Facility
meets or exceeds all minimum Interconnection, safety, and protection
requirements outlined in this Article and the Utility's Interconnection
Manual;
2. The Generating Facility
meets all applicable construction codes, safety codes, electric codes, laws,
and requirements of government agencies having jurisdiction;
3. The Generating Facility's Certified
Equipment is installed and operated in a manner that protects the Generating
Facility, Utility personnel, the public, and the Distribution System from
harm;
4. The Generating Facility
design, installation, maintenance, and operation minimize the likelihood of
causing a malfunction in, damaging, or otherwise impairing the Distribution
System;
5. The Generating Facility
does not adversely affect the quality of service to other Utility
consumers;
6. The Generating
Facility does not hamper efforts to restore a feeder to service when a
Clearance is required;
7. The
Generating Facility is maintained in accordance with applicable manufacturers'
maintenance schedules; and
8. The
Utility is notified of any emergency or hazardous condition or occurrence
involving the Generating Facility that could affect safe operation of the
Distribution System.
C. A Customer shall pay for; lease or own; and be responsible for designing, installing, and operating all Interconnection Facilities located on the Customer's side of the Point of Interconnection.
D. A Customer shall ensure that Interconnection Facilities:
1. Are located on
the Customer's premises; and
2. To
enable delivery of power from the Generating Facility to the Distribution
System at the Point of Interconnection, include:
a. Necessary equipment for:
i. Connection,
ii. Transformation,
iii. Switching,
iv. Protective relaying,
v. Metering,
vi. Communication, and
vii. Safety requirements;
b. A Disconnect Switch;
and
c. Any other requirements
outlined in this Article or specified by the Utility in its Interconnection
Manual.
E. A Customer interconnecting a Generating Facility with the Distribution System shall:
1. Sign an Interconnection Agreement
and all other applicable purchase, supply, and standby agreements;
and
2. Comply with all applicable
tariffs, rate schedules, and Utility service requirements.
F. A Customer shall not interconnect or cause Interconnection of a Generating Facility to the Distribution System without first executing an Interconnection Agreement with the Utility that operates the Distribution System.
Disclaimer: These regulations may not be the most recent version. Arizona may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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