Alaska Administrative Code
Title 21 - Ombudsman
Chapter 25 - Complaint Intake and Ombudsman Investigations
Article 2 - Investigation of Complaints
21 AAC 25.120 - Notice of status of complaint
Universal Citation: 21 AK Admin Code 21 AAC 25.120
Current through February 27, 2024
(a) No later than 90 days after acceptance of a complaint for investigation, the ombudsman will notify both the complainant and the agency that is the subject of the complaint of the status of the complaint, unless
(1) the
ombudsman reasonably believes that grounds exist for withholding notice to the
agency under
AS
24.55.140; or
(2) the ombudsman is unable to contact the
complainant, despite reasonable efforts to do so.
(b) The ombudsman will provide additional status updates when requested by the complainant or the agency, and will infonn the complainant and the agency when the complaint is closed.
(c) Notice required by this section may be provided verbally, unless the recipient requests written notice.
Authority:AS 24.55.090
AS 24.55.130
AS 24.55.140
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